Fibre Channel SAN Switch 8 Installation and Hardware Guide Third Edition (December 2001) Part Number EK-BCP24-IA. C01 Compaq Computer Corporation 2001 Compaq Information Technologies Group, L.P. Compaq, the Compaq logo, SANworks, StorageWorks, Tru64, and OpenVMS are trademarks of Compaq Information Technologies Group, L.P. in the U.S. and/or other countries. Compaq, the Compaq logo, Armada, ProLiant, and StorageWorks are trademarks of Compaq Information Technologies Group, L.P. in the U.S. and/or other countries. Microsoft, MS-DOS, Windows, and Windows NT are trademarks of Microsoft Corporation in the U.S. and/or other countries. Intel, Pentium, Intel Inside, and Celeron are trademarks of Intel Corporation in the U.S. and/or other countries. The Open Group, Motif, OSF/1, UNIX, the "X" device, IT DialTone are trademarks of The Open Group in the U.S. and/or other countries. All other product names mentioned herein may be trademarks of their respective companies. Confidential computer software. Valid license from Compaq required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information is provided "as is" without warranty of any kind and is subject to change without notice. The warranties for Compaq products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty. Printed in the U.S.A. StorageWorks by Compaq Fibre Channel SAN Switch 8 Installation and Hardware Guide Third Edition (December 2001) Part Number EK-BCP24-IA. C01 Contents About This Guide Text Conventions.......................................................................................................xii Symbols in Text.........................................................................................................xii Symbols on Equipment............................................................................................ xiii Rack Stability ...........................................................................................................xiv Getting Help .............................................................................................................xiv Compaq Technical Support ...............................................................................xiv Compaq Website ................................................................................................ xv Compaq Authorized Reseller..............................................................................xv Chapter 1 Overview Front Panel............................................................................................................... 1-2 Features.................................................................................................................... 1-4 Performance............................................................................................................. 1-6 Switching Function.................................................................................................. 1-6 Manageability .......................................................................................................... 1-7 Compatibility ........................................................................................................... 1-7 Reliability ................................................................................................................ 1-8 Serviceability ........................................................................................................... 1-8 Switch Components ................................................................................................. 1-9 Chapter 2 Installing the Fibre Channel SAN Switch 8 Package Contents..................................................................................................... 2-2 Selecting an Operating Location.............................................................................. 2-2 Cooling Requirements ...................................................................................... 2-3 Power Requirements......................................................................................... 2-3 Selecting a Switch Mounting Method...................................................................... 2-3 Surface Mounting ............................................................................................. 2-3 iv StorageWorks by Compaq Fibre Channel SAN Switch 8 Installation and Hardware Guide ack Mounting ................................................................................................. 2-4 Installing GBIC Modules ......................................................................................... 2-4 GBIC-SW Module ............................................................................................ 2-4 GBIC-LW Module............................................................................................ 2-4 Fibre Channel Cable Specifications ......................................................................... 2-5 Fibre Channel Cables........................................................................................ 2-5 Serial Cable....................................................................................................... 2-6 Connecting the Storage System and Host ................................................................ 2-7 Connecting the AC Power Cord............................................................................... 2-8 Connecting the Serial Cable..................................................................................... 2-8 Connecting the Ethernet Cable................................................................................. 2-9 Cascading Switches ................................................................................................. 2-9 Chapter 3 Setting up the Fibre Channel SAN Switch 8 Powering Up the Switch .......................................................................................... 3-1 Front Panel LED Indicators .............................................................................. 3-2 Making a Serial Connection..................................................................................... 3-2 Connecting Through a Workstation.................................................................. 3-3 Verifying the Power-On Self Test .................................................................... 3-3 Setting the IP Address....................................................................................... 3-4 Initiating a Terminal or Telnet Session .................................................................... 3-5 Keyboard Issues................................................................................................ 3-6 backSpace Telnet Command............................................................................. 3-7 Resetting Factory Defaults................................................................................ 3-8 Saving and Restoring Switch Configuration Settings .............................................. 3-9 configUpload .................................................................................................... 3-9 configDownload.............................................................................................. 3-11 Chapter 4 Diagnostics Overview.................................................................................................................. 4-1 Isolating a System Fault.................................................................................... 4-1 Rebooting or Removing Power......................................................................... 4-2 Power-On Self Test........................................................................................... 4-2 Commands ............................................................................................................... 4-3 ramTest ............................................................................................................. 4-4 portRegTest....................................................................................................... 4-4 centralMemoryTest........................................................................................... 4-5 cmiTest ............................................................................................................. 4-6 camTest............................................................................................................. 4-6 portLoopbackTest ............................................................................................. 4-6 sramRetentionTest ............................................................................................ 4-9 cmemRetentionTest .......................................................................................... 4-9 crossPortTest................................................................................................... 4-10 R Contents v rossPortTest Modes....................................................................................... 4-11 spinSilk ........................................................................................................... 4-12 diagClearError ................................................................................................ 4-16 diagDisablePost .............................................................................................. 4-17 diagEnablePost ............................................................................................... 4-17 setGbicMode................................................................................................... 4-17 supportShow................................................................................................... 4-18 diagShow ........................................................................................................ 4-20 Diagnostic Error Messages .................................................................................... 4-22 Chapter 5 Error Messages Switch Error Message Formats................................................................................ 5-1 Diagnostic Error Message Formats.......................................................................... 5-2 Error Message Numbers .......................................................................................... 5-4 Error Message Tables ....................................................................................... 5-9 Chapter 6 Repair and Replacement Switch Components ................................................................................................. 6-2 Switch Configuration Settings ................................................................................. 6-3 Saving the Settings ........................................................................................... 6-3 Restoring the Settings....................................................................................... 6-3 Field Replaceable Units (FRUs) .............................................................................. 6-4 Replacing the Power Supply.................................................................................... 6-4 Removing the Power Supply ............................................................................ 6-4 Installing the Power Supply.............................................................................. 6-5 Replacing a GBIC Module ...................................................................................... 6-6 Removing a GBIC Module............................................................................... 6-6 Installing a GBIC Module ................................................................................ 6-7 Removing the Switch Cover .................................................................................... 6-7 Replacing the Switch Cover .................................................................................... 6-8 Replacing the Fan Assembly ................................................................................... 6-9 Removing the Fan Assembly............................................................................ 6-9 Installing the Fan Assembly ........................................................................... 6-12 Replacing the Motherboard ................................................................................... 6-12 Removing the Motherboard............................................................................ 6-12 Installing the Motherboard ............................................................................. 6-14 Replacing the Chassis ............................................................................................ 6-15 Removing the Switch Components ................................................................ 6-15 Installing the Switch Components .................................................................. 6-15 c vi StorageWorks by Compaq Fibre Channel SAN Switch 8 Installation and Hardware Guide hapter 7 Upgrading Firmware Downloading Firmware from the Compaq Website ................................................ 7-1 Upgrading Firmware Using Web Management Tools ............................................. 7-2 Upgrading Firmware Using a Telnet Command ...................................................... 7-3 Windows NT Intel Host .................................................................................... 7-4 Windows NT Alpha Host.................................................................................. 7-5 Compaq Tru64 UNIX Host............................................................................... 7-6 Appendix A Regulatory Compliance Notices Regulatory Compliance Identification Numbers..................................................... A-1 Federal Communications Commission Notice........................................................ A-2 Class A Equipment .......................................................................................... A-2 Class B Equipment........................................................................................... A-3 Modifications................................................................................................... A-4 Canadian Notice (Avis Canadien)........................................................................... A-4 Class A Equipment .......................................................................................... A-4 Class B Equipment........................................................................................... A-4 European Union Notice........................................................................................... A-5 Japanese Notice....................................................................................................... A-6 Taiwanese Notice.................................................................................................... A-6 Laser Devices.......................................................................................................... A-7 Laser Safety Warnings..................................................................................... A-7 Compliance with CDRH Regulations .............................................................. A-7 Compliance with International Regulations..................................................... A-7 Laser Product Label ......................................................................................... A-8 Laser Information ............................................................................................ A-8 Battery Replacement Notice ................................................................................... A-9 Appendix B Electrostatic Discharge Precautions Against Electrostatic Discharge........................................................... B-1 Grounding Methods ................................................................................................ B-2 C Contents vii ppendix C Specifications Switch Specifications...............................................................................................C-2 Fabric Management Specifications..........................................................................C-3 Safety Specifications ............................................................................................... C-4 Optical Port Specifications ...................................................................................... C-5 Environmental Specifications .................................................................................. C-6 Physical Dimensions................................................................................................C-6 Power Supply...........................................................................................................C-7 Factory Default Settings .......................................................................................... C-8 Index A viii StorageWorks by Compaq Fibre Channel SAN Switch 8 Installation and Hardware Guide ist of Figures Figure 1-1. Fibre Channel SAN Switch 8 front panel............................................. 1-2 Figure 1-2. Switch components .............................................................................. 1-9 Figure 2-1. Package contents .................................................................................. 2-2 Figure 2-2. Connecting a cable to a GBIC module in a Fibre Channel port ........... 2-7 Figure 2-3. Connecting the power cord................................................................... 2-8 Figure 2-4. Connecting the serial cable................................................................... 2-8 Figure 2-5. Connecting the Ethernet cable.............................................................. 2-9 Figure 3-1. configUpload command example 1...................................................... 3-9 Figure 3-2. configUpload command example 2.................................................... 3-11 Figure 3-3. configDownload command example 1 ............................................... 3-12 Figure 3-4. configDownload command example 2 ............................................... 3-13 Figure 4-1. ramTest command example.................................................................. 4-4 Figure 4-2. portRegTest command example ........................................................... 4-4 Figure 4-3. centralMemoryTest command example ............................................... 4-5 Figure 4-4. cmiTest command example.................................................................. 4-6 Figure 4-5. camTest command example ................................................................. 4-6 Figure 4-6. portLoopbackTest command example.................................................. 4-7 Figure 4-7. sramRetentionTest command example................................................. 4-9 Figure 4-8. cmemRetentionTest command example............................................... 4-9 Figure 4-9. crossPortTest command example ....................................................... 4-10 Figure 4-10. spinSilk command example 1........................................................... 4-14 Figure 4-11. diagClearError command example................................................... 4-16 Figure 4-12. diagDisablePost command example................................................. 4-17 Figure 4-13. diagEnablePost command example.................................................. 4-17 Figure 4-14. setGbicMode 1 command example .................................................. 4-17 Figure 4-15. setGbicMode 0 command example .................................................. 4-17 Figure 4-16. supportShow command example...................................................... 4-19 Figure 4-17. diagShow command example........................................................... 4-20 Figure 6-1. Switch components .............................................................................. 6-2 Figure 6-2. Metal handle on the power supply unit ................................................ 6-5 Figure 6-3. GBIC module with a locking bar.......................................................... 6-6 Figure 6-4. Squeeze-prong GBIC module............................................................... 6-7 Figure 6-5. Fan assembly ........................................................................................ 6-9 Figure 6-6. Disconnecting the wiring harness....................................................... 6-10 Figure 6-7. Removing the fan assembly.............................................................. 6-10 Figure 6-8. Releasing the tabs on the fan assembly .............................................. 6-11 Figure 6-9. Rotating the fan assembly ................................................................... 6-11 Figure 6-10. Removing the motherboard .............................................................. 6-13 Figure 7-1. Firmware Upgrade screen example ...................................................... 7-2 L Contents ix ist of Tables Table 1-1 Front Panel Features................................................................................ 1-3 Table 1-2 Fibre Channel SAN Switch 8 Technical Features ................................... 1-5 Table 2-1 Fibre Channel Cabling Specifications ..................................................... 2-6 Table 3-1 Port Status Indicators............................................................................... 3-2 Table 3-2 Syntax of a Name:Value Pair ................................................................ 3-10 Table 4-1 POST Tests.............................................................................................. 4-2 Table 4-2 Offline and Online Tests ......................................................................... 4-3 Table 4-3 portLoopbackTest Command Field Descriptions.................................... 4-8 Table 4-4 supportShow Field Descriptions............................................................ 4-19 Table 4-5 diagShow Command Field Descriptions ............................................... 4-21 Table 5-1 Probable Failure Actions ......................................................................... 5-3 Table 5-2 Error Message Numbers .......................................................................... 5-4 Table 5-3 Diagnostic Error Messages...................................................................... 5-9 Table 5-4 System Error Messages ......................................................................... 5-15 Table 6-1 Field Replaceable Units........................................................................... 6-4 Table C-1 Fibre Channel SAN Switch 8 Specifications .......................................... C-2 Table C-2 Fabric Management Specifications.........................................................C-3 Table C-3 Safety Specifications .............................................................................. C-4 Table C-4 Environmental Specifications ................................................................. C-6 Table C-5 Physical Dimensions...............................................................................C-6 Table C-6 Power Supply Requirements...................................................................C-7 Table C-7 Factory Default Settings ......................................................................... C-8 L About This Guide This guide is provides instructions for installing the Compaq StorageWorks Fibre Channel SAN Switch 8 and also includes information on operation, troubleshooting, and future upgrades. Related Documents In addition to this guide, the following documentation may be useful: Document Title Part Number Compaq StorageWorks Fibre Channel SAN Switch 8 EK-P24FR-AA. F01 Release Notes 161363-006 Compaq StorageWorks Fibre Channel SAN Switch AA-RMMJB-TE Management Guide 207686-002 Compaq StorageWorks Command Console for Hubs, AA-RHDAD-TE Switches, and Tape Controllers Getting Started Guide 135265-003 Compaq StorageWorks SAN Switch Remote Switch EK-SANRS-AA. C01 Services Installation Guide 165909-003 xii StorageWorks by Compaq Fibre Channel SAN Switch 8 Installation and Hardware Guide ext Conventions This document uses the following conventions to distinguish elements of text: Keys Keys appear in boldface. A plus sign (+) between two keys indicates that they should be pressed simultaneously. USER INPUT User input appears in a different typeface and in uppercase. FILENAMES File names appear in uppercase italics. These elements appear in initial capital letters. Menu Options, Command Names, Dialog Box Names COMMANDS, These elements appear in uppercase. DIRECTORY NAMES, Note: UNIX command s are case sensitive and will and DRIVE NAMES not appear in uppercase. Type When you are instructed to type information, type the information without pressing the Enter key. Enter When you are instructed to enter information, type the information and then press the Enter key. Symbols in Text These symbols may be found in the text of this guide. They have the following meanings. WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. IMPORTANT: Text set off in this manner presents clarifying information or specific instructions. T About This Guide xiii NOTE: Text set off in this manner presents commentary, sidelights, or interesting points of information. Symbols on Equipment These icons may be located on equipment in areas where hazardous conditions may exist. Any surface or area of the equipment marked with these symbols indicates the presence of electrical shock hazards. Enclosed area contains no operator serviceable parts. WARNING: To reduce the risk of injury from electrical shock hazards, do not open this enclosure. Any RJ-45 receptacle marked with these symbols indicates a Network Interface Connection. WARNING: To reduce the risk of electrical shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into this receptacle. Any surface or area of the equipment marked with these symbols indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury exists. WARNING: To reduce the risk of injury from a hot component, allow the surface to cool before touching. Power Supplies or Systems marked with these symbols indicate the equipment is supplied by multiple sources of power. WARNING: To reduce the risk of injury from electrical shock, remove all power cords to completely disconnect power from the system. xiv StorageWorks by Compaq Fibre Channel SAN Switch 8 Installation and Hardware Guide ack Stability WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: s The leveling jacks are extended to the floor. s The full weight of the rack rests on the leveling jacks. s The stabilizing feet are attached to the rack if it is a single rack installation. s The racks are coupled together in multiple rack installations. s A rack may become unstable if more than one component is extended for any reason. Extend only one component at a time. Getting Help If you have a problem and have exhausted the information in this guide, you can get further information and other help in the following locations. Compaq Technical Support You are entitled to free hardware technical telephone support for your product for as long you own the product. A technical support specialist will help you diagnose the problem or guide you to the next step in the warranty process. In North America, call the Compaq Technical Phone Support Center at 1 1-800-OK-COMPAQ . This service is available 24 hours a day, 7 days a week. Outside North America, call the nearest Compaq Technical Support Phone Center. Telephone numbers for world wide Technical Support Centers are listed on the Compaq website. Access the Compaq website by logging on to the Internet at http://www.compaq.com. 1 For continuous quality improvement, calls may be recorded or monitored. R About This Guide xv e sure to have the following information available before you call Compaq: Technical support registration number (if applicable) s Product serial number (s) s Product model name(s) and numbers(s) s Applicable error messages s Add-on boards or hardware s Third-party hardware or software s Operating system type and revision level s Detailed, specific questions s Compaq Website The Compaq website has information on this product as well as the latest drivers and Flash ROM images. You can access the Compaq website by logging on to the Internet at http://www.compaq.com. Compaq Authorized Reseller For the name of your nearest Compaq Authorized Reseller: In the United States, call 1-800-345-1518. s In Canada, call 1-800-263-5868. s Elsewhere, see the Compaq website for locations and telephone s numbers. B 1 hapter Overview This chapter covers the following topics: Front Panel s Features s Performance s Switching Function s Manageability s Compatibility s Reliability s Serviceability s Switch Components s The Compaq StorageWorks Fibre Channel SAN Switch 8 is a high- performance, 8-port, gigabit Fibre Channel switch used to interconnect storage devices, hosts, and servers in a Storage Area Network (SAN). The switch offers full non-blocking performance for all eight ports, with each port capable of delivering 100 megabytes per second (MB/s) full duplex. Cut-through routing guarantees a maximum latency of 2 microseconds from switch port to switch port. C 1-2 StorageWorks by Compaq Fibre Channel SAN Switch 8 Installation and Hardware Guide he Fibre Channel SAN Switch 8 consists of a motherboard with connections for up to eight GigaBit Interface Converter (GBIC) modules, one or two power supplies, a fan assembly, and a chassis with a serial port and an RJ-45 Ethernet connection. The switch's management function lets you monitor frame throughput, error statistics, fabric topology, fans, cooling, media type, port status, and a variety of other information to aid in system debugging and performance analysis. Front Panel Figure 1-1 shows the front view of the Fibre Channel SAN Switch 8. Table 1-1 lists the front panel features. 1 2 3 4 5 Figure 1-1. Fibre Channel SAN Switch 8 front panel T Overview 1-3 Table 1-1 Front Panel Features Identifier Description Function Fibre Channel ports Connects the switch to devices 1 RJ-45 Ethernet Connects the switch to the 2 connector network for out-of-band (Ethernet) management Serial port Configures the IP address 3 Power supply Connects the switch to the 4 power source Power ON/OFF switch Turns the unit on and off 5 NOTE: Fibre Channel ports are numbered sequentially starting with zero for the far left port. The switch faceplate includes an imprint of each port number. NOTE: The serial port is only used for recovering factory (default) settings and initial configuration of the switch's IP address. 1-4 StorageWorks by Compaq Fibre Channel SAN Switch 8 Installation and Hardware Guide eatures The Fibre Channel SAN Switch 8 has the following features: Simplicity-- The Fibre Channel SAN Switch 8 is easy to set up and s configure. After the Power-On Self-Test (POST), add the switch's Internet protocol (IP) address. The remainder of the setup is automated. Intelligence-- The operating system allows discovery of all connected s devices and determines optimum data paths without intervention. Flexibility-- The GBIC modules support single-mode and multi-mode s fiber transmission media. The switch's modular construction allows flexibility in creating, upgrading, maintaining, and configuring a fabric. Reliability-- Highly integrated, reliable, multifunction Application s Specific Integrated Circuit (ASIC) devices are used throughout the switch. High performance-- The low-latency, high-performance design s requires no processor data path interaction. The Fibre Channel bandwidth is 100 megabytes per second (MB/s) per port (full duplex). NOTE: The latency can differ when the device or destination is configured in a loop. Automated congestion management-- Virtual channels enable the s switch to perform sophisticated congestion management techniques automatically. Cascading-- Switches can be cascaded for large fabric support. s Switches can be interconnected for a large fabric with multiple fabric connections. Compatibility-- The Fibre Channel SAN Switch 8 is designed to s operate with other Compaq StorageWorks Fibre Channel Switches using a compatibility mode. Universal Ports-- Switch ports are designed to support F_, FL_, and s E_Port modes of operation. The software automatically selects the optimum mode of operation. F Overview 1-5 able 1-2 describes the switch's technical features. Table 1-2 Fibre Channel SAN Switch 8 Technical Features Feature Description Login (FC) Explicit fabric login is supported. Data field size The Fibre Channel frame can be up to 2112 bytes in size. The number of bytes must be a multiple of 4. Buffering A total of 128 standard-size, receive-frame buffers are available for each set of 4 Fibre Channel ports. Adjustable Buffer-to-buffer credit for each F/FL_Port can be up to 31 credits. For buffer-to-buffer the E_Port, buffer-to-buffer credit can be a total of 31 credits credit distributed among all 8 virtual channels. In-order frame The switch delivers the frames to a destination F/FL_Port in the same delivery order received by the source F/FL_Port. The in-order frame delivery is maintained within a fabric of multiple interconnected switches. Automatic Switch port address identifiers are selected using an automatic address address assignment protocol. All ports within a fabric are assigned assignment address identifiers. Each individual switch maintains its own address pool for ports within the switch. Hardware frame The switch implements hardware routing of frames between routing communicating ports, and supports self-routing of frames between communicating ports. The path selection in a multiswitch configuration is based on a self-routing protocol. User-defined The switch allows the configuration of user-defined routes. Failed routing paths are still used in the event of a failure. Translative mode Translates 8-bit private loop addresses to 24-bit Phantom Public Addresses to allow fabric-aware devices to access private devices. continued T 1-6 StorageWorks by Compaq Fibre Channel SAN Switch 8 Installation and Hardware Guide able 1-2 Fibre Channel SAN Switch 8 Technical Features continued Feature Description Management The switch can be managed through the SNMP agent, Web Management Tools, Telnetor the Compaq StorageWorks Command Console software. These items are accessible from the Internet Protocol over the RJ-45 10/100BaseT Ethernet port or any Fibre Channel port. You can use any SNMP-based management product to access the SNMP agent, and any supported Web browser to use the Java Web Management Tools. Name Server The Name Server feature is based on the Simple Name Server model defined in the Fibre Channel Standard. This function allows external devices to discover other fabric-connected devices. Name Server manages a database that relates external device quantities, including mappings between N/NL_Port 24-bit Fibre Channel physical addresses, WorldWide Names (WWN), IP addresses, FC-4 device types, and Initial Process Associators. External devices can register and query this information using the Name Server function, which is distributed across switches in a fabric. Performance A minimum aggregate routing capacity of 4,000,000 frames per second is specified for Class 2, Class 3, and Class F frames. Non-blocking throughput of up to 8 x 100 MB/s (0.8 gigabytes per second [GB/s]) is provided. A maximum switch latency of less than two microseconds is specified for Class 2, Class 3, and Class F frames when the output port is free. Switching Function The Fibre Channel SAN Switch 8 switching function is based on a central memory bank and its associated data path control. Each switch port stores received frames in the central memory, while passing a buffer pointer to the forwarding port's transmitter. The switch uses cut-through routing to route frames from the receiving port to the transmitting port, providing the transmitting port is free, without waiting for the end of the frame to be received. This provides a low-latency data path within the switch. If the transmitting port is busy, the frame can be temporarily stored in the switch's memory bank. T Overview 1-7 anageability The Fibre Channel SAN Switch 8 can be managed in-band by using TCP/IP embedded in the Fibre Channel protocol, or out-of-band by connecting to the 10/100Base-T Ethernet port. Management interfaces include SNMP, Web Management Tools, or Telnet. Compatibility The Fibre Channel SAN Switch software (version 2.0 and above) is compatible with the Fibre Channel Switch software (Version 1.6c or 1.6d), allowing both types of switches to operate in the same fabric. To accomplish this compatibility, the Fibre Channel SAN Switch 8 must be configured to use a specific addressing mode. This mode is designated "VC-Encoded Address Mode." Invoke this mode using the configure command, as described in Appendix A of the Compaq StorageWorks Fibre Channel SAN Switch Management Guide. When using this compatibility mode, the maximum architectural limit switch count in a fabric is reduced to 32, and the maximum number of multicast groups is reduced to 31. NOTE: To determine the type and number of switches currently supported in a SAN, go to the Compaq Website at: http://www.compaq.com/products/storageworks/san/enterprise- san.html. If the compatibility mode is not set, the following error message displays when you interconnect a Fibre Channel SAN Switch 8 and a Fibre Channel Switch: FABRIC, SEGMENTED, LOG_WARNING Description: Fabric segmented. Probable Cause: Incompatible fabric parameters/switches or conflict zones. Action: Reconfigure fabric or zones. See configure command. M 1-8 StorageWorks by Compaq Fibre Channel SAN Switch 8 Installation and Hardware Guide eliability The following features help to ensure the switch's reliability: POST s BootROM Memory Testing s Temperature and fan-speed monitoring s Low component count s Optional dual-redundant hot-pluggable power supplies s Serviceability The following features enhance the switch's serviceability: Simple enclosure s Loopback test modes for service s User-friendly diagnostics s No jumpers or switch settings s Error and significant event logging and reporting s Modular Field Replaceable Units (FRUs) s NOTE: For more information FRUs, see Chapter 6, " Repair and Replacement." R Overview 1-9 witch Components Figure 1-2 shows the top view of the Fibre Channel SAN Switch 8 with the top cover removed. 3 4 2 5 1 Figure 1-2. Switch components 1 Power supply 4 Fan assembly 2 Dual power supply 5 Chassis compartment or optional redundant power supply 3 Motherboard NOTE: The Fibre Channel SAN Switch 8 can support a dual-redundant power supply configuration with hot-pluggable power supplies. S 2 hapter Installing the Fibre Channel SAN Switch 8 This chapter covers the following topics: Package Contents s Selecting an Operating Location s Selecting a Switch Mounting Method s Installing GBIC Modules s Fibre Channel Cable Specifications s Connecting the Storage System and Host s Connecting the AC Power Cord s Connecting the Serial Cable s Connecting the Ethernet Cable s Cascading Switches s C 2-2 StorageWorks by Compaq Fibre Channel SAN Switch 8 Installation and Hardware Guide ackage Contents The following items are included in the Compaq StorageWorks Fibre Channel SAN Switch 8 package contents (See Figure 2-1). 1 2 3 4 5 Figure 2-1. Package contents 1 8-Port Fibre Channel Switch 4 AC power cord with one power supply 2 Software and documentation 5 Serial cable package 3 Set of 4 rubber feet Selecting an Operating Location The switch should be located in a secure or limited-access area to ensure that cable connections are not compromised. The operating location you select for the switch must meet the cooling air requirements and power requirements described in the following sections. P Installing the Fibre Channel SAN Switch 8 2-3 ooling Requirements Cooling air is drawn into the switch chassis by the six fans mounted near the rear of the chassis. Exhausted air is expelled through vents at the front of the chassis. The combined airflow through the switch is 75 cubic feet per minute (cfm), with nominal bulk flow of 15 cfm. CAUTION: Do not block the front or rear air vents. The switch uses ambient air for cooling. Power Requirements The AC power cord is connected to the switch connector on the right side of the switch front panel. If you have dual-redundant power supplies, the second AC cord is connected to the switch connector on the left side of the switch front panel. Each AC power source must meet these requirements: A properly wired, earth-grounded AC outlet s Voltage capability of 100-240 VAC s Input voltage frequency of 47-63 Hz s Power capability of 100 W, maximum s The switch has an autoranging power supply that automatically accepts voltages within its range. There is no provision for surge protection built into the switch power supply, so the AC source should include provisions to ensure clean AC power. Selecting a Switch Mounting Method The switch can be placed on a flat surface, such as a tabletop, or mounted in an optional, standard, 19-inch equipment rack with an optional rack mounting kit, part number 167365-B21. Surface Mounting To operate the switch on a surface, place the four rubber feet, provided in the package contents, on the bottom surface of the switch. C 2-4 StorageWorks by Compaq Fibre Channel SAN Switch 8 Installation and Hardware Guide ack Mounting You can install the switch in a RETMA 41U or 42U rack, in a Compaq rack, or in a metric SW600 rack. Refer to the documentation that came in your rack-mounting option kit for more information. Installing GBIC Modules GBIC-SW Module The GBIC-SW module with the subscriber connector (SC) color-coded black is based on short wavelength, 850-nm lasers supporting 1.0625 GB/s link speeds. The GBIC-SW module supports 50-micron multi-mode, fiber-optic cables in lengths up to 500 meters. The GBIC-SW module uses a Class 1 laser, which complies with the 21 CFR, subpart (J) standard as of the date of manufacture. The GBIC-SW module is shipped with a protective plug that should remain in place when no fiber-optic cable is connected to the port. GBIC modules for the Fibre Channel SAN Switch 8 must be ordered separately. The Compaq part number for the short wave optical GBIC module for multi-mode cable is 380561-B21. GBIC-LW Module The GBIC-LW module with the SC color-coded blue is based on long wavelength, 1300-nm lasers supporting 1.0625 GB/s link speeds. The GBIC-LW module supports 9-micron, single-mode, fiber-optic cables in lengths up to 10 kilometers. The GBIC-LW module is shipped with a protective plug that should remain in place when no fiber-optic cable is connected to the port. Two single-mode GBIC modules and a short single-mode test cable can be ordered in a kit (part number 340412-B21). In the Switch Management Application page of the Web Management Tools, the GBICs are identified differently depending on the type of GBIC and the supplier. Some examples of the displays include "ID" for VIXEL longwave GBICs and "LW" for IBM shortwave GBICs. R Installing the Fibre Channel SAN Switch 8 2-5 he switch can accommodate up to 8 GBIC modules. GBIC modules are hot-pluggable. To install a GBIC module: CAUTION: The GBIC modules contain static-sensitive components. Use Electrostatic Discharge (ESD) precautions while handling GBIC modules. 1. Insert a GBIC module into a Fibre Channel port. CAUTION: The GBIC module is keyed and can be inserted only one way. Do not force the GBIC module into a port if you feel resistance. 2. Fully insert the GBIC module until it is properly seated in the Fibre Channel port. If you are using a GBIC module with a locking bar, lock the modules into place by pressing the locking bar down. For other GBIC modules, the latch prongs automatically lock to prevent accidental removal of the GBIC module. 3. Insert a protective plug over the GBIC module's fiber-optic connectors. 4. Repeat the procedure for each GBIC module to be installed. Fibre Channel Cable Specifications All cables connect at the front of the switch. Recommended cabling supports the switch's 1.0625 gigabits per second (Gb/s) transfer rate. Fibre Channel Cables Optical cables for the switch must be ordered separately. Cables of 1,641 ft (500 m) or less should be multi-mode Fibre Channel cables. Cables that are longer than 1,641 ft (500 m) should be single-mode. Multi-mode optical cables are connected to the shortwave GBIC module in the switch. Single-mode optical cables are connected to the longwave GBIC module in the switch. Multi-mode cables should use 50/125 optical fibers, and SC Duplex connectors with a PC finish. Use of 62.5/125 should be restricted to situations where 62.5/125 optical fiber was previously installed and the link lengths are to be kept shorter than 200 meters. Single-mode cables typically use 9/125 optical fibers for distances up to 84,480 ft (10 km). T 2-6 StorageWorks by Compaq Fibre Channel SAN Switch 8 Installation and Hardware Guide able 2-1 lists the cabling specifications for Fibre Channel cables. Table 2-1 Fibre Channel Cabling Specifications Cable Type Cable Specifications Maximum Length GBIC Module Shortwave 1641 ft (500 m) 780-860 nm s Duplex SC plug connectors Fiber Optic without open s Multi-mode fiber fiber control (non-OFC) 50 m core diameter s 125 m cladding diameter s duplex cable Longwave 84,480 ft (10 km) 1270-1350 nm s Duplex SC plug connectors Fiber Optic without open s Single-mode fiber fiber control (non-OFC) s 9 nm core diameter s 125 nm cladding diameter duplex cable Serial Cable The serial cable is provided with the Fibre Channel SAN Switch 8. To order a serial cable through your Compaq sales representative or authorized reseller, use part number 230436-B21 (This number replaces 188851-B21). IMPORTANT: Keep the serial cable in a safe location. If it is lost, you can order another cable through your Compaq authorized reseller. T Installing the Fibre Channel SAN Switch 8 2-7 onnecting the Storage System and Host The storage system and host devices connect to the GBIC modules in the switch's Fibre Channel ports. Cable connectors are keyed and must be inserted properly into the GBIC module connectors. Remove the protective cover from the GBIC connector and make sure that the surfaces of all cable and GBIC module connectors are clean and free of dust and debris. Figure 2-2 shows the cable connections. Figure 2-2. Connecting a cable to a GBIC module in a Fibre Channel port C 2-8 StorageWorks by Compaq Fibre Channel SAN Switch 8 Installation and Hardware Guide onnecting the AC Power Cord Connect the AC power cord to the AC connector on the front right side of the switch (Figure 2-3). If you have dual-redundant power supplies, connect the second power cable to the AC connector on the front, left side of the switch. Figure 2-3. Connecting the power cord Connecting the Serial Cable Using the serial cable provided in the kit, connect the serial cable to the switch serial port and to the COM port on a workstation (see Figure 2-4). Figure 2-4. Connecting the serial cable C Installing the Fibre Channel SAN Switch 8 2-9 onnecting the Ethernet Cable Connect the switch to an Ethernet 10/100Base-T network by plugging the Ethernet cable into the RJ-45 connector (Figure 2-5). This connection allows access to the switch's internal Web, SNMP agent, and provides remote Telnet access. Figure 2-5. Connecting the Ethernet cable Cascading Switches The switch supports cascading of up to seven hops. NOTE: To determine the number of switches currently supported in a SAN, go to the Compaq Website at: http://www.compaq.com/products/storageworks/san/enterprise- san.html. The default Domain ID of a Compaq StorageWorks SAN Switch 8 is 1. In order to avoid a conflict with another switch, give each new switch a new Domain ID using the configure command. C 3 hapter Setting up the Fibre Channel SAN Switch 8 This chapter covers the following topics: Powering Up the Switch s Making a Serial Connection s Initiating a Terminal or Telnet Session s Saving and Restoring Switch Configuration Settings s Powering Up the Switch Turn on the AC power switch located on each power supply. The switch automatically runs POST and the LED indicators become active. C 3-2 StorageWorks by Compaq Fibre Channel SAN Switch 8 Installation and Hardware Guide ront Panel LED Indicators The color and flash speed of the front panel indicators show the status of each Fibre Channel port. Table 3-1 contains descriptions of the port status indicators. Table 3-1 Port Status Indicators LED Indicators Definition No light showing No light or signal carrier (no GBIC module or cable installed) for media interface indicators. Steady amber Receiving light or signal carrier, but not online yet. Slow flashing amber Disabled, flashes every 2 seconds. Fast flashing amber Error or fault with port flashes every half-second. Steady green Online (connected to device over cable.) Slow flashing green Online but cannot make a proper fabric connection (loopback cable is not installed, fabric is segmented, or switch is connected to an incompatible switch), flashes every 2 seconds. Fast flashing green Internal loopback (diagnostic), flashes every half-second. Flickering green The port is active and transferring data and frame traffic. Alternating green The port is bypassed. and amber Making a Serial Connection Use the serial connection on the Fibre Channel SAN Switch 8 to verify POST, view and change the IP address of the switch, and reset the switch to factory default values. To make a serial connection, connect the serial cable that is provided in the kit, part number 230436-B21 (this number replaces 188851-B21), to the Fibre Channel SAN Switch 8 serial port, and to a COM port on a workstation. NOTE: The serial port is only used for initial POST verification, initial IP address configuration, and recovery of factory (default) settings. F Setting up the Fibre Channel SAN Switch 8 3-3 onnecting Through a Workstation To execute initial switch operations through a workstation connected to the serial port on the Fibre Channel SAN Switch 8: 1. On the workstation, launch a terminal emulation program. NOTE: HyperTerminal is the remote communication program provided with Windows 95, Windows 98, Windows 2000, Windows NT and can be found on the Accessories menu that displays when you click Start, then Programs. 2. Follow the prompts in the communication program. Be sure to connect using the COM port you used to connect the workstation to the switch. 3. The following are settings for the serial port: 8-bit s No parity s One stop bit s 9600 baud s No flow control s 4. Press Enter to display the remote communication prompt. Verifying the Power-On Self Test The switch uses POST to determine its operating status and isolate problems. When a test completes successfully, the message "Passed" displays through the serial connection. If POST is completed successfully, the switch is ready to operate. Should the switch fail to complete POST successfully, the green power LED indicator on the front panel next to the RJ-45 Ethernet connector will flash. This indicates a fault in one of the initial stages of POST, and signifies that the processor is unable to bring up the operating environment. If this error occurs, the switch could require repair. If the switch's operating system restarts completely but other errors are encountered during POST, those errors are logged in the system error log. Use a Telnet session to view the error log. C 3-4 StorageWorks by Compaq Fibre Channel SAN Switch 8 Installation and Hardware Guide NOTE: Error messages are stored in RAM and are lost when the switch is rebooted or power is removed from the switch. View the error log messages before rebooting or removing power from the switch. You can view the error log by issuing either the errShow or errDump command. When all data-transferring processes external to the switch are complete, removing power from the switch does not disrupt the fabric. Refer to the Compaq StorageWorks Fibre Channel SAN Switch Management Guide for more information on these Telnet commands. Setting the IP Address The switch IP address is used to establish a network connection to the switch through the external Ethernet connection. The switch is configured with a default IP address of 10.77.77.77. This IP address may not be compatible with your configuration. The IP address can be changed by two different methods: through the serial connection or through the network connection. Through the Serial Connection Use the front panel RS-232 serial port to change the IP address to a compatible network address before connecting the switch to the network. When connecting to the switch using this method, the switch's IP address is not used. To set the IP address using the serial port: 1. Connect the serial cable (provided in the kit) between the switch's serial port and a serial port connection on a host system. 2. Establish a connection between the host and the switch using a terminal emulation program such as HyperTerminal. 3. When prompted, enter the user ID admin password: password 4. When POST completes, the following prompt confirms the connection: switchName:userName> Setting up the Fibre Channel SAN Switch 8 3-5 . At the prompt, enter the Telnet command ipAddrSet. You are prompted for the following: Ethernet IP Address [current address shown]: [enter new address if needed] Ethernet Subnetmask [current]: [enter new subnet mask if needed] Fibre Channel IP Address [current]: [enter new address if needed] Fibre Channel Subnetmask [current]: [enter new subnet mask if needed] Gateway Address [current]: [enter new address if needed] 6. After you enter the values, disconnect the serial cable and store it in a secure location. 7. Access the switch through the network connection. You can manage the switch using Web Management Tools or Telnet commands. For detailed information on the ipAddrSet command and managing your switch, see the Compaq StorageWorks Fibre Channel SAN Switch Management Guide. 8. Write the IP address on the label on the front panel of the switch. NOTE: For dust and ESD protection, the switch includes a cover for the serial port. Always cover the serial port when not in use. Through the Ethernet Connection The other method to change the IP address is to use the default IP address and an Ethernet connection to the switch. Once the Ethernet is connected to the switch, use the same ipAddrSet command to change the IP address. Initiating a Terminal or Telnet Session A Telnet session is initiated through an Ethernet connection between a management station on the network and the switch Ethernet RJ-45 connector. NOTE: The serial port connection and the Ethernet connection cannot be active at the same time. The Ethernet connection takes priority, so the serial port connection is terminated when an Ethernet connection is made. 5 3-6 StorageWorks by Compaq Fibre Channel SAN Switch 8 Installation and Hardware Guide hrough a Telnet session you can manage the switch, perform diagnostics, and view error messages. To initiate a Telnet session: 1. Launch Telnet from a workstation connected to the network. See the "Connecting Through a Workstation" section. NOTE: For Windows 95, Windows 98, Windows 2000, and Windows NT, select Run from the Start menu. Type Telnet, then click OK. 2. From Telnet, use the IP address to connect to the switch. NOTE: For Windows 95, Windows 98, Windows 2000, and Windows NT, select Remote System from the Connect menu on the Telnet window. Enter the IP address of the switch in the Host Name box. 3. Press Enter to display the login prompt. At the prompt, enter admin. 4. At the password prompt, enter password. 5. When the prompt switchName:userName> displays, enter a Telnet command. You can change the password using the passwd command. Keyboard Issues During a Telnet session from a Compaq Tru64 UNIX or OpenVMS machine, the following keyboard issues occur: The Backspace key produces a question mark character instead of s deleting characters. It is necessary to type Control + H to delete characters. The Delete key changes the case of the letter at the cursor and prevents s you from adding anything to the line. The Left Arrow key deletes the character to its left and prevents you s from adding anything to the line. T Setting up the Fibre Channel SAN Switch 8 3-7 ackSpace Telnet Command
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