Fibre Port Module (FPM) Kit Installation Instructions First Edition (September 2001) Part Number: AA-RQZNA-TE Compaq Computer Corporation 2001 Compaq Computer Corporation. Compaq, the Compaq logo, and StorageWorks Registered in U. S. Patent and Trademark Office. All other product names mentioned herein may be trademarks of their respective companies. Confidential computer software. Valid license from Compaq required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided "as is" without warranty of any kind and is subject to change without notice. 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Fibre Port Module (FPM) Kit Installation Instructions First Edition (September 2001) Part Number: AA-RQZNA-TE Contents About This Document Symbols in Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Symbols on Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi Rack Stability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Compaq Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Compaq Website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii Compaq Authorized Reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii Fibre Port Module (FPM) Kit Installation Supported Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 FPM Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Procedural Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 ESD Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 FPM Filler Blank Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 FPM Card Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Miscellaneous Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 External Loopback Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Unblock an FPM Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 About This Document This document is designed to be used as a reference for operation, troubleshooting, and future upgrades. Symbols in Text These symbols may be found in the text of this guide. They have the following meanings. WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. IMPORTANT: Text set off in this manner presents clarifying information or specific instructions. NOTE: Text set off in this manner presents commentary, sidelights, or interesting points of information. vi Fibre Port Module (FPM) Kit Installation Instructions Symbols on Equipment These icons may be located on equipment in areas where hazardous conditions may exist. Any surface or area of the equipment marked with these symbols indicates the presence of electrical shock hazards. Enclosed area contains no operator serviceable parts. WARNING: To reduce the risk of injury from electrical shock hazards, do not open this enclosure. Any RJ-45 receptacle marked with these symbols indicates a Network Interface Connection. WARNING: To reduce the risk of electrical shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into this receptacle. Any surface or area of the equipment marked with these symbols indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury exists. WARNING: To reduce the risk of injury from a hot component, allow the surface to cool before touching. Power Supplies or Systems marked with these symbols indicate the equipment is supplied by multiple sources of power. WARNING: To reduce the risk of injury from electrical shock, remove all power cords to completely disconnect power from the system. About This Document vii Any product or assembly marked with these symbols indicates that the component exceeds the recommended weight for one individual to handle safely. WARNING: To reduce the risk of personal INJURY or damage to the equipment, observe local occupational health and safety requirements and guidelines for manual material handling. Rack Stability WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: The leveling jacks are extended to the floor. The full weight of the rack rests on the leveling jacks. The stabilizing feet are attached to the rack if it is a single rack installations. The racks are coupled together in multiple rack installations. A rack may become unstable if more than one component is extended for any reason. Extend only one component at a time. Getting Help If you have a problem and have exhausted the information in this guide, you can get further information and other help in the following locations. Compaq Technical Support In North America, call the Compaq Technical Phone Support Center at 1-800-OK-COMPAQ. This service is available 24 hours a day, 7 days a week. NOTE: For continuous quality improvement, calls may be recorded or monitored. Outside North America, call the nearest Compaq Technical Support Phone Center. Telephone numbers for world wide Technical Support Centers are listed on the Compaq website. Access the Compaq website by logging on to the Internet at http://www.compaq.com. viii Fibre Port Module (FPM) Kit Installation Instructions Be sure to have the following information available before you call Compaq: Technical support registration number (if applicable) Product serial numbers Product model names and numbers Applicable error messages Add-on boards or hardware Third-party hardware or software Operating system type and revision level Detailed, specific questions Compaq Website The Compaq website has latest information on this product as well as the latest drivers. You can access the Compaq website by logging on to the Internet at http://www.compaq.com/storage. Compaq Authorized Reseller For the name of your nearest Compaq Authorized Reseller: In the United States, call 1-800-345-1518. In Canada, call 1-800-263-5868. Elsewhere, see the Compaq website for locations and telephone numbers. Fibre Port Module (FPM) Kit Installation This chapter describes the procedures used for installing an FPM kit on a Director. For each FPM kit to be installed, perform the following procedures to: Remove the FPM filler blank Install the FPM Supported Kits Compaq sells the SAN Director 64 with a base configuration of 32 Fibre channel ports. Compaq also sells optional kits to increase the number of ports to a maximum of 64. Use the procedures described in this chapter for any of the following Director FPM kits: DS-DMGGD-AC LONG-WAVE PORT MODULE KIT (1) Long-wave 4-port Card, includes (4) Long-wave Optical transceivers (1) Loop back plug (single-mode/Long-wave) (1) Port card Installation Instructions (1) Warranty DS-DMGGD-AD SHORT-WAVE PORT MODULE KIT (1) Short-wave-4-Port card, includes (4) Short-wave Optical Transceivers (1) Loop back plug (multi-mode/Short wave) (1) Port card Installation Instructions (1) Warranty DS-DMGGD-AE 2 Fibre Port Module (FPM) Kit Installation Instructions COMBO LONG WAVE / SHORT WAVE PORT MODULE KIT (1) 4-Port card, includes (3) Short-wave Optical Transceivers (1) Long-wave Optical Transceiver (1) Loop back plug (single-mode/Long-wave) (1) Loop back plug (multi-mode/Short wave) (1) Port card Installation Instructions (1) Warranty FPM Installation This section describes procedures to install FPMs, along with a list of tools required to perform each procedure. In addition, the section provides procedural notes and ESD information. Procedural Notes The following procedural notes are referenced as applicable. The notes do not necessarily apply to all procedures in the chapter. 1. When performing procedures described in this chapter, follow all electrostatic discharge (ESD) procedures, WARNING and CAUTION statements, and statements listed in the preface of this manual. 2. After completing the steps of a detailed procedure that is referenced from another procedure, return to the initial (referencing) procedure and continue to the next step of that procedure. ESD Information When performing procedures described in this section, follow all ESD procedures, WARNING statements, and CAUTION statements. When installing FPMs, always connect a grounding cable to the director chassis and wear an ESD wrist strap. CAUTION: To avoid causing machine errors or damage while working on the director, follow ESD procedures by connecting a grounding cable to the director chassis and wearing an ESD wrist strap. Fibre Port Module (FPM) Kit Installation 3 As shown in Figure 1, the ESD grounding point for the front of the chassis is located at the bottom center, adjacent to the left power supply. Touch the chassis once before performing any maintenance action, and once each minute while installing FPMs. NOTE: Rotate the cable management assembly to reach the grounding point. The assembly locks into the raised position. Any cables attached to the Director are then held up, allowing access to the lower front of the chassis. If no cables are attached to the Director, the assembly may be removed. If the director is not connected to facility power (and therefore not grounded), connect the ESD wrist strap to an approved bench grounding point instead of the chassis. PWR OK FAULT TEMP ILIM 1 SHR-2299 1 EDS Grounding Point Figure 1 ESD Grounding Point (Front) As shown in Figure 2, the ESD grounding point for the rear of the chassis is located at the bottom center, directly below the maintenance port. Touch the chassis once before performing any maintenance action, and once each minute while installing FPMs. 4 Fibre Port Module (FPM) Kit Installation Instructions 1 SHR-2300 1 ESD Grounding Point Figure 2 ESD Grounding Point (Rear) FPM Filler Blank Removal Use the following procedure to remove an FPM filler blank. Filler blanks cover and protect unused FPM card slots in the director chassis. A list of required tools is provided. Required Tools The torque tool and hex adapter (provided with the director) are required to perform the installation procedures. Removal To remove a filler blank: 1. If the director is installed in a stand-alone configuration, go to step 2. If the director is rack-mounted and installed in a custom equipment cabinet, then unlock and open the cabinet front door 2. Identify the filler blank to be removed. 3. The filler blank is secured to the director chassis with two captive Allen screws. Both screws are spring-loaded to lock the filler blank in place. 4. As shown in Figure 3, sequentially insert the torque tool into each locking Allen screw. Turn each screw counter-clockwise until the spring releases and the tool turns freely. Fibre Port Module (FPM) Kit Installation 5 1 FPM Filler Blank 2 Torque Tool Figure 3 FPM Filler Blank Removal 5. Pull the filler blank out and remove it from the director chassis. FPM Card Installation Use the following procedures to install an FPM card. A list of required tools is provided. Required Tools The following tools are required to perform these procedures. ESD grounding cable and wrist strap. Torque tool and hex adapter (provided with the director). Fiber-optic protective plugs (provided with the director). Installation Procedure 1. Follow ESD procedures by attaching a wrist strap to the director chassis and your wrist (Figure 1). 6 Fibre Port Module (FPM) Kit Installation Instructions CAUTION: To avoid causing machine errors or damage while working on the director, follow ESD procedures by connecting a grounding cable to the director chassis and wearing an ESD wrist strap. CAUTION: Ensure that protective plugs are inserted into the FPM card optical transceiver receptacles. This prevents damage to sensitive components and prevents injury to the eye if the laser is viewed directly. 1 S to r a g e Works SAN 6064 2 SHR-2302 1 FPM Card 2 Torque Tool Figure 4 FPM Card Installation 2. Remove the FPM card from its protective anti-static bag. 3. Hold the card by its stiffener and insert it in the chassis card track (Figure 4). The label identifying the card should be at the top. Verify the card is aligned in the card tracks, then slide it forward until it makes contact with the backplane. 4. Secure the FPM card as follows: Fibre Port Module (FPM) Kit Installation 7 CAUTION: The torque tool supplied with the StorageWorks SAN Director 64 is designed to tighten director logic cards and is set to release at a torque value of six inch-pounds. Do not use an Allen wrench or torque tool designed for use with another Compaq product. Use of the wrong tool may overtighten and damage logic cards. a. Insert the torque tool into the cam Allen screw at the top of the card. Turn the torque tool clockwise until you feel it release and hear a clicking sound. As the screw turns clockwise, the card cams into the backplane connector. b. Insert the torque tool into the locking Allen screw at the bottom of the card. Turn the torque tool clockwise until you feel it release and hear a clicking sound. As the screw turns clockwise, the card locks into place. c. Verify the card stiffener is flush with the front of the card cage and even with other director logic cards. 5. Perform an external loopback test for all ports on the replacement FPM card. For instructions, refer to External Loopback Test and return here. If the test fails, see the Maintenace Analysis Procedures (MAP) in the Diagnostics chapter of the StorageWorks SAN Director 64 Service Manual to isolate the problem. 6. Disconnect the ESD wrist strap from the director chassis and your wrist. 7. Inspect the FPM card to ensure all amber LEDs are extinguished. If any amber LEDs are illuminated, go to MAP 0000: Start MAP of the StorageWorks SAN Director 64 Service Manual to isolate the problem. 8. At the SDCM server's Hardware View, select Event Log from the Logs menu. The Event Log displays. Ensure the following event codes appear in the log: 500 - FPM card hot-insertion initiated. 501 - FPM card hot-insertion completed. If an event code 501 does not appear in the log, go to MAP 0000: Start MAP of the StorageWorks SAN Director 64 Service Manual to isolate the problem. 9. At the Hardware View, click the graphic representing the replacement card to open the Port Card View. At the Port Card View: a. Ensure no alert symbols appear that indicate a failure (yellow triangle or red diamond). b. Verify FPM card information (FRU name, position, and state) is correct. If a problem is indicated, go to MAP 0000: Start MAP of the StorageWorks SAN Director 64 Service Manual to isolate the problem. 10. Close and lock the equipment cabinet door. 8 Fibre Port Module (FPM) Kit Installation Instructions 11. Initiate communication to the FPM card and set the card online as needed. For instructions, refer to Unblock an FPM Card of the StorageWorks SAN Director 64 Service Manual and return here. Miscellaneous Procedures External Loopback Test To perform an external loopback test for a single port or an FPM card (four ports): 1. If the FPM card is currently being used in a fabric, then notify storage users on the fabric that a disruptive external loopback test will be performed on a port or FPM card, and the fiber-optic cable or cables will be disconnected. Ensure the system administrator quiesces Fibre Channel frame traffic through the port or FPM card and sets attached devices offline. NOTE: At the start of the loopback test, the port or FPM card can be online, offline, blocked, or unblocked. 2. At the SDCM server, open the SDCM application. The Product View displays. 3. Select (click) the icon representing the director for which the loopback test will be performed. The Hardware View for the selected director displays. 4. At the Hardware View, verify the location of the port or FPM card to be tested. When the mouse cursor is passed over a graphical FPM card on the front view of the director, the card highlights with a blue border and a pop-up displays with the following information: Port card type (FPM). Chassis slot number (0 through 15 inclusive). The four consecutive port numbers on the selected card. Valid port numbers are in the range of 0 through 63 inclusive. 5. Reset each port to be tested: a. At the Hardware View, click the FPM card for which ports are to be tested. The Port Card View displays. b. At the Port Card View, right-click the tested port. A menu appears. c. Select Reset Port. A Reset Port n message box displays, where n is the port number. d. Click OK. The port resets. e. Click Back To Full View to return to the Hardware View. Fibre Port Module (FPM) Kit Installation 9 6. Disconnect the fiber-optic jumper cable from the port to be tested. If an FPM card will be tested, disconnect all four fiber-optic jumper cables. CAUTION: If name server zoning is implemented by port number, ensure fiber-optic cables that are disconnected to perform the loopback test are reconnected properly. A cable configuration change disrupts zone operation and may incorrectly include or exclude a device from a zone. 7. If the port to be tested is shortwave laser, insert a multimode loopback plug into the port receptacle. If the port to be tested is longwave laser, insert a singlemode loopback plug into the port receptacle. If an entire FPM card will be tested, insert an appropriate loopback plug in all four port receptacles. 8. At the navigation control panel, select Port Diagnostics from the Maintenance menu. The Port Diagnostics dialog box displays (Figure 5). Figure 5 Save Data Collection Dialog Box 9. Select a port or FPM card for test: To select an individual port for test, type the port number (0 through 63) in the Port Number field. To select an FPM card for test, type the port number of any of the four ports an the card in the Port Number field, then select (check) All Ports On Card. 10. At the Diagnostics Test list box, select External Loopback. 10 Fibre Port Module (FPM) Kit Installation Instructions 11. Click Next. Beaconing initiates for the port or FPM card selected for test. At the Hardware View, a yellow triangle appears at the top of the FPM card. At the Port Diagnostics dialog box, the message Loopback plug(s) must be installed on ports being diagnosed appears. 12. Verify loopback plug(s) are installed and click Next. The message Verify selected ports are beaconing appears. 13. Verify beaconing is enabled, then click the Next button. The message Press START TEST to begin diagnostics appears, and the Next button changes to a Start Test button. 14. Click Start Test. The test begins and: The Start Test button changes to a Stop Test button. The message Port xx: TEST RUNNING appears, where xx is the port number. If an FPM card is tested, the message appears for all four ports. A red progress bar (indicating percent completion) travels from left to right across the Completion Status field. As an individual port is tested, the amber LED flashes (beacons) and the green LED illuminates (indicating loopback traffic through the port). NOTE: Click Stop Test at any time to abort the loopback test. 15. When the test completes, test results appear (for each port tested) as Port xx: Passed! or Port xx: Failed! in the message area of the dialog box. If a port fails the test, the amber LED for the port remains illuminated. 16. When finished, click Cancel to close the Port Diagnostics dialog box and return to the Hardware View. Beaconing is disabled for the port or FPM card. 17. Reset each tested port: a. At the Hardware View, click the FPM card for which ports were tested. The Port Card View displays. b. At the Port Card View, right-click the tested port. A menu appears. c. Select Reset Port. A Reset Port n message box displays, where n is the port number. d. Click OK. The port resets. 18. Remove loopback plug(s) from the tested ports. 19. Reconnect fiber-optic jumper cables from devices to tested ports. Fibre Port Module (FPM) Kit Installation 11 Unblock an FPM Card To unblock all four ports on a director FPM card: 1. At the SDCM server, open the SDCM application. The Product View displays. 2. Select (click) the icon representing the director for which an FPM card will be unblocked. The Hardware View for the selected director displays. 3. Select (click) the FPM card to be unblocked. The Port Card View for the selected card displays. 4. Move the cursor over the FPM card to be unblocked (but not over an individual port) and right-click the mouse to open a list of menu options. 5. Select Unblock All Ports. The Unblock All Ports dialog box displays. Figure 6 Unblock All Ports Dialog Box 6. Click Yes. The following occur to indicate the FPM card is unblocked (and online): Emulated green LEDs associated with all four ports illuminate at the Port Card View. Green LEDs associated with all four ports illuminate at the director. 7. Click Back to Full View to return to the Hardware View.
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