SAN Director 64 Product Manager
User Guide
First Edition (October 2001)
Part Number: AA-RPL9A-TE
Compaq Computer Corporation
2001 Compaq Computer Corporation.
Compaq, the Compaq logo, and StorageWorks Registered in U. S. Patent and Trademark Office.
SANworks is a trademark of Compaq Information Technologies Group, L.P. in the United States and
other countries.
Windows NT is a trademark of Microsoft Corporation in the United States and other countries.
UNIX is a trademark of The Open Group in the United States and other countries.
All other product names mentioned herein may be trademarks of their respective companies.
Confidential computer software. Valid license from Compaq required for possession, use or copying.
Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software
Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under
vendor's standard commercial license.
Compaq shall not be liable for technical or editorial errors or omissions contained herein. The
information in this document is provided "as is" without warranty of any kind and is subject to change
without notice. The warranties for Compaq products are set forth in the express limited warranty
statements accompanying such products. Nothing herein should be construed as constituting an additional
warranty.
Compaq service tool software, including associated documentation, is the property of and contains
confidential technology of Compaq Computer Corporation. Service customer is hereby licensed to use
the software only for activities directly relating to the delivery of, and only during the term of, the
applicable services delivered by Compaq or its authorized service provider. Customer may not modify or
reverse engineer, remove, or transfer the software or make the software or any resultant diagnosis or
system management data available to other parties without Compaq's or its authorized service provider's
consent. Upon termination of the services, customer will, at Compaq's or its service provider's option,
destroy or return the software and associated documentation in its possession.
Printed in the U.S.A.
SANworks SAN Director 64 Product Manager
User Guide
First Edition (October 2001)
Part Number: AA-RPL9A-TE
Contents
About This Guide
Text Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Symbols in Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Symbols on Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Rack Stability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi
Compaq Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi
Compaq Website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi
Compaq Authorized Reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii
Chapter 1
Product Manager Overview
Managing the StorageWorks SAN
Director 64 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Product Manager Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Using the Product Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Using Dialog Boxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Keyboard Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Illustrations Showing Number of Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Logging in to the SDCM Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Opening the Product Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Window Layout and Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Title Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Navigation Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Configure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
iv SANworks SAN Director 64 Product Manager User Guide
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Close . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Alert Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Main Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Hardware View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Director Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
FPM Card Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
CTP Card Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Cooling Fan Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Port Card View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Port List View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
FRU List View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Node List View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Performance View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Closing the Product Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
User Rights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
User Rights for Specific Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Backing Up and Restoring Product Manager Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Restoring Data to the SDCM Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Using QuikSync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Enabling QuikSync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
QuikSync Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Chapter 2
Monitoring and Managing the Director
Hardware View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Identifying FRUs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Monitoring Director Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Director Status Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
No Link Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Alert Panel Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Monitoring Hardware Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Obtaining Hardware Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Displaying FRU Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Displaying Director Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Using Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Director Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Director Properties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Enable Unit Beaconing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
v
Clear System Error Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
IPL Director . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Set Director Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Set Director Online State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
FPM Card Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Port Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
CTP Card Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Fan Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
SBAR Card Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Using the Port Card View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Symbols and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Displaying Port Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Port Card Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Port Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Port Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Node Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Port Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Block Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Enable Beaconing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Clear Link Incident Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Reset Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
WWN Binding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Port List View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
FRU List View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Node List View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Displaying Node Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Performance View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Bar Graph Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Port Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Statistics Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Traffic Statistics with Receive and Transmit Values. . . . . . . . . . . . . . . . . . . . . . 235
Class 2 Statistics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Class 3 Statistics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Error Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Button Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Port Operational States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Link Incident Alerts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
vi SANworks SAN Director 64 Product Manager User Guide
Chapter 3
Configuring the Director
Configure Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Configure Operating Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Configure Operating Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Parameter Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Configure Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Warning and Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
Menu Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312
Configure SNMP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Configure Management Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316
Configure Feature Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316
Configure Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316
Export Configuration Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319
Backing Up and Restoring Configuration Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Chapter 4
Using Logs
Using Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Button Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Expanding Columns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Audit Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Hardware Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Link Incident Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Chapter 5
Using Maintenance Features
Run Port Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Collect Maintenance Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Execute an IPL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Set Online State. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Manage Firmware Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Enable E-Mail Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
vii
Enable Call-Home Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Backup and Restore Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Reset Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Glossary
Appendix A
Information and Error Messages
SDCM and Fabric Manager Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A2
SANworks SAN Director 64 Product Manager Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . A13
Index
Figures
Figure 11: Director Management Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Figure 12: SDCM application Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Figure 13: Main SDCM Manager Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Figure 14: StorageWorks SAN Director 64 Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Figure 15: SANworks SAN Director 64 Product Manager Window . . . . . . . . . . . . . . . . . . . . . . 18
Figure 16: Hardware View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Figure 17: Port Card View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Figure 18: Port List View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Figure 19: FRU List View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Figure 110: Node List View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Figure 111: Performance View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Figure 112: QuikSync Icon in Windows System Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Figure 113: Iomega QuikSync Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Figure 114: Iomega QuikSync Dialog Box (Advanced Tab) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Figure 21: Monitoring Hardware Operation--Director Hardware View . . . . . . . . . . . . . . . . . . . 25
Figure 22: FRU Properties Dialog Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Figure 23: FPM Card FRU Properties Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Figure 24: Director Properties Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Figure 25: Configure Date and Time Periodic Synchronization Dialog Box . . . . . . . . . . . . . . . 210
Figure 26: Configure Date and Time (Manually) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Figure 27: Set Online State Dialog Box (Director is Online) . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Figure 28: Switchover CTP Dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Figure 29: Port Card View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Figure 210: Port Properties Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Figure 211: Bind WWN Dialog Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Figure 212: Port List View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Figure 213: FRU List View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Figure 214: Node List View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
x SANworks SAN Director 64 Product Manager User Guide
Figure 215: Node Properties Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Figure 216: Performance View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Figure 31: Configure Identification Dialog Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Figure 32: Set Online State Dialog Box (Currently Online)' . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Figure 33: Configure Operating Mode Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Figure 34: Set Online State Dialog Box (Currently Online). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Figure 35: Configure Operating Parameters Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Figure 36: Warning! Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
Figure 37: Configure Ports Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
Figure 38: Configure SNMP Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
Figure 39: Configure SNMP Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316
Figure 310: Configure Periodic Date/Time Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Figure 311: Configure Date and Time Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318
Figure 312: Export Configuration Report Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319
Figure 41: Save Dialog Box - Log Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Figure 42: Audit Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Figure 43: Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Figure 44: Hardware Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Figure 45: Link Incident Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Figure 51: IPL Confirmation Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Figure 52: Set Online State Dialog Box (State Is Offline) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Figure 53: Set Online State Dialog Box (State Is Online) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Figure 54: Backup and Restore Configuration Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Tables
Table 11: Operating Status--Alert Panel and Director Status. . . . . . . . . . . . . . . . . . . . . . . . . . 116
Table 12: User Rights for Product Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Table 21: Port States and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Table 41: Event Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Table 42: FRU Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Table 51: Data Default Values. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Table A1: SDCM Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A2
Table A2: Product Manager Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A13
About This Guide
This publication is part of a documentation suite that supports the StorageWorks SAN
Director 64.
Text Conventions
This document uses the following conventions to distinguish elements of text:
Keys Keys appear in boldface. A plus sign (+) between two
keys indicates that they should be pressed
simultaneously.
USER INPUT User input appears in a different typeface and in
uppercase
FILENAMES File names appear in uppercase italics.
Menu Options, These elements appear in initial capital letters.
Command Names,
Dialog Box Names
COMMANDS, These elements appear in upper case.
DIRECTORY NAMES,
NOTE: UNIX commands are case sensitive and will not
and DRIVE NAMES appear in uppercase.
Type When you are instructed to type information, type the
information without pressing the Enter key.
Enter When you are instructed to enter information, type the
information and then press the Enter key.
xiv SANworks SAN Director 64 Product Manager \User Guide
Symbols in Text
These symbols may be found in the text of this guide. They have the following meanings.
WARNING: Text set off in this manner indicates that failure to follow directions in the
warning could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could
result in damage to equipment or loss of information.
IMPORTANT: Text set off in this manner presents clarifying information or specific instructions.
NOTE: Text set off in this manner presents commentary, sidelights, or interesting points of
information.
Symbols on Equipment
These icons may be located on equipment in areas where hazardous conditions may exist.
Any surface or area of the equipment marked with these symbols indicates
the presence of electrical shock hazards. Enclosed area contains no
operator serviceable parts.
WARNING: To reduce the risk of injury from electrical shock hazards, do not
open this enclosure.
Any RJ-45 receptacle marked with these symbols indicates a Network
Interface Connection.
WARNING: To reduce the risk of electrical shock, fire, or damage to the
equipment, do not plug telephone or telecommunications connectors into
this receptacle.
About This Guide xv
Any surface or area of the equipment marked with these symbols indicates
the presence of a hot surface or hot component. If this surface is contacted,
the potential for injury exists.
WARNING: To reduce the risk of injury from a hot component, allow the
surface to cool before touching.
Power Supplies or Systems marked with these symbols indicate the
equipment is supplied by multiple sources of power.
WARNING: To reduce the risk of injury from electrical shock,
remove all power cords to completely disconnect power from the
system.
Any product or assembly marked with these symbols indicates that the
component exceeds the recommended weight for one individual to handle
safely.
WARNING: To reduce the risk of personal INJURY or damage to the
equipment, observe local occupational health and safety requirements and
guidelines for manual material handling.
Rack Stability
WARNING: To reduce the risk of personal injury or damage to the equipment, be sure
that:
s The leveling jacks are extended to the floor.
s The full weight of the rack rests on the leveling jacks.
s The stabilizing feet are attached to the rack if it is a single rack installations.
s The racks are coupled together in multiple rack installations.
s A rack may become unstable if more than one component is extended for any
reason. Extend only one component at a time.
xvi SANworks SAN Director 64 Product Manager \User Guide
Getting Help
If you have a problem and have exhausted the information in this guide, you can get
further information and other help in the following locations.
Compaq Technical Support
In North America, call the Compaq Technical Phone Support Center at
1-800-OK-COMPAQ. This service is available 24 hours a day, 7 days a week.
NOTE: For continuous quality improvement, calls may be recorded or monitored.
Outside North America, call the nearest Compaq Technical Support Phone Center.
Telephone numbers for world wide Technical Support Centers are listed on the Compaq
website. Access the Compaq website by logging on to the Internet at
http://www.compaq.com.
Be sure to have the following information available before you call Compaq:
s Technical support registration number (if applicable)
s Product serial numbers
s Product model names and numbers
s Applicable error messages
s Add-on boards or hardware
s Third-party hardware or software
s Operating system type and revision level
s Detailed, specific questions
Compaq Website
The Compaq website has latest information on this product as well as the latest drivers.
You can access the Compaq website by logging on to the Internet at
http://www.compaq.com/storage.
About This Guide x v ii
Compaq Authorized Reseller
For the name of your nearest Compaq Authorized Reseller:
s In the United States, call 1-800-345-1518.
s In Canada, call 1-800-263-5868.
s Elsewhere, see the Compaq website for locations and telephone numbers.
1
Chapter
Product Manager Overview
This chapter provides an introduction and overview of the SANworks SAN Director 64
Product Manager. It is intended as a quick reference for using features available through
the main Product Manager window.
Managing the StorageWorks SAN
Director 64
Two options are available for managing the Director through a user interface:
s The Product Manager application installed on a SANworks Director Connectivity
Manager (SDCM) Server with the SDCM application. Access to the Product Manager
must be through the SDCM and Fabric Manager applications. The SDCM, Fabric
Manager, and Product Manager applications are installed on the SDCM Server shipped
from the manufacturer.
The Product Manager application installs automatically with the SDCM and Fabric
Manager applications on remote workstations using any standard web browser. For
instructions, refer to the appropriate appendix that pertains to the operating system for
your workstation in the Compaq SANworks Director Connectivity Manager User
Guide (AA-RPL7A-TE).
s The embedded web server interface. Using a browser-capable PC with an internet
connection to the Director, you can monitor and manage the Director through the web
server interface embedded in the Director firmware. The interface provides a GUI
similar to the Product Manager application, and supports Director configuration,
statistics monitoring, and basic operation.
12 SANworks SAN Director 64 Product Manager \User Guide
To launch the web server interface, enter the Director's IP address as the internet
uniform resource locator (URL) into any standard browser. Enter a user name and
password at the login screen. The browser then becomes a management console. Refer
to the web server interface online help for details on use.
This guide provides details on the Product Manager application for the Director only.
Product Manager Description
The Product Manager for the StorageWorks SAN Director 64 has a Java-based graphical
user interface (GUI) that provides in-depth management, configuration, and monitoring
functions for individual Directors and their field-replaceable units (FRUs).
In contrast to the Product Manager, the SDCM application enables administrators to
monitor operational status for all products and Fibre Channel fabrics managed by a SDCM
Server. The SDCM application also provides tools to administer user and product access
to the SDCM application and Product Manager.
The Product Manager provides graphical views of Director hardware components and
displays of component status. By positioning the cursor on icons, graphics, panels, and
other visual elements in these views and clicking the left or right mouse button, you can
quickly manage and monitor the Director on your network.
Using the Product Manager, you can:
s Back up and restore configuration data.
s Clear the system error indicator.
s Configure extended distance buffering for ports.
s Configure Fibre Channel operating parameters for the Director.
s Configure individual ports with a port name describing the node attached to the port.
s Configure LIN alerts.
s Configure SNMP trap recipients and community names.
s Configure the Director name, location, description, and contact person.
s Control individual Fibre Channel ports by blocking/unblocking operation and running
internal and external loopback diagnostics.
s Display FRU properties, such as the FRU name, physical position in the Director
(chassis slot number), active or failed state, part number, and serial number.
Product Manager Overview 1 3
s Display information for individual Fibre Channel ports, such as the port name, port
number, Fibre Channel address, operational state, type of port, and login data.
s Display information on nodes attached to ports.
s Display port performance and statistics.
s Display vital product data for the Director, such as the system name, description,
contact person, location, status, model number, firmware and Engineering Change
(EC) level, and manufacturer.
s Enable beaconing for ports and the Director unit.
s Monitor the operational status of the Director and each of its hardware FRUs.
s Perform an initial program load (IPL).
s Perform maintenance tasks for the Director, including maintaining firmware levels,
administering the call-home feature, accessing the Director logs, and collecting data to
support failure analysis.
s Reset port operation.
s Run port diagnostics.
s Set the date and time on the Director.
Access the Director Product Manager by clicking a Director product icon on the SDCM
application's Product View or the Fabric Manager's Topology View.
14 SANworks SAN Director 64 Product Manager \User Guide
Figure 11 illustrates Director management components. The figure illustrates the
following:
s Remote workstations.
s SDCM server.
s SD-64 Director.
User User
Workstation Workstation
Customer
Equipment
(optional)
Corporate Intranet
SDCM
Ethernet Hub
Ser ver
Managed
Products
Storage Storage
Works Works
SAN 6064 SAN 6064
SAN Director 64 SAN Director 64
Storage
Works
SAN 6064
SAN Director 64
Figure 11: Director Management Components
Product Manager Overview 1 5
Using the Product Manager
This section provides a general overview of the SANworks SAN Director 64 Product
Manager application and its functions. For details on performing specific tasks and using
specific dialog boxes, refer to the appropriate chapters in this guide.
Using Dialog Boxes
Buttons, such as OK, Activate and Close or Cancel, initiate functions in a dialog box.
Click a button to perform its labeled function. Note the difference between the OK and
Activate buttons. The OK button saves the data you entered and closes the dialog box. The
Activate button saves the data you entered without closing the dialog box. There is also a
difference between the Close and Cancel buttons. The Close button closes the dialog box
and saves the data you entered. The Cancel button cancels the operation and closes the
dialog box without saving the information you entered.
Keyboard Navigation
Keyboard navigation is an alternative to mouse navigation. The Product Manager and
SDCM application support standard keyboard navigation.
Illustrations Showing Number of Ports
Illustrations of windows and dialog boxes, such as illustrations of the Hardware View,
show a fully-loaded Director with 64 ports installed. Your Director may be shipped with
fewer ports.
Logging in to the SDCM Application
To open the Product Manager, you must first log in to the SDCM application.
1. Perform one of the following steps:
If you are using the SDCM Server, the SDCM application automatically starts
when you power on or reboot the SDCM Server. If you reboot the Director or the
SDCM Server and the SDCM application login screen displays, skip to step 3 to
log in.
If you are using a remote user workstation, follow steps 2 through 5.
16 SANworks SAN Director 64 Product Manager \User Guide
If the SDCM application window is displayed, skip to Opening the Product
Manager on page 1- 7.
2. Perform one of the following steps if you are using a remote user workstation (a
network PC with a remote client previously installed), and the SDCM application
login screen or SDCM application window is not displayed.
NOTE: Install the Product Manager application with the SDCM and Fabric Manager applications
on remote workstations using any standard web browser. For instructions, refer to the
appropriate appendix that pertains to the operating system for your workstation in the Compaq
SANworks Director Connectivity Manager User Guide (AA-RPL7A-TE).
If the login screen is displayed, go to step 3.
Start the SDCM application and display the login screen by double-clicking the
SDCM application icon on the desktop as shown in Figure 12 on page 1-6. Note
that this icon only displays on a remote workstation running the SDCM remote
client software.
Figure 12: SDCM application Icon
The SDCM application login screen appears.
Go on to step 3.
If the SDCM application window is open (Figure 13 on page 1-7) and you need to
log in as another user or access a different SDCM Server, select Logout from the
Logout/Exit or Logout menu on the navigation control panel to display the login
screen. Go to step 3.
NOTE: The Exit option is only available if you are running SDCM through a remote client.
3. When the SDCM application login screen displays, enter your user name and
password. The default user name is Administrator and password is password unless
changed by your system administrator.
NOTE: If the SDCM application window is open (Figure 13) and you need to log in as another
user or you need to access a different SDCM Server, click the Logout or Logout/Exit icon on the
navigation control panel to display the login screen.
4. From the drop-down list on the login screen, select the SDCM Server to which you
wish to connect. Note that if you are logging into a server locally, localhost is the
server name. Type in the network address of the server if it is not in the list.
5. Click Activate or press the Enter key on your keyboard.
The main SDCM application window displays showing the Product View.
Product Manager Overview 1 7
Figure 13: Main SDCM Manager Window
Opening the Product Manager
To open the Product Manager, click the product icon in the Product View or right-click the
icon and select Open.
Figure 14: StorageWorks SAN Director 64 Icon
18 SANworks SAN Director 64 Product Manager \User Guide
The Product Manager displays showing the default Hardware View. Figure 15 on page
1-8 points out the following parts of the Hardware View window:
1 Navigation Control Panel
2 Title Panel
3 Main Panel
4 Alert Panel
3
2
1
4
Figure 15: SANworks SAN Director 64 Product Manager Window
NOTE: When the Product Manager window displays, the SDCM application window is still
available as a separate window. You can drag the Product Manager window away from the
SDCM application window and view both windows on your PC desktop or minimize one or both
of them to icons if desired. You can have a maximum of four Product Manager windows open
concurrently.
Product Manager Overview 1 9
Window Layout and Function
The main Product Manager window is divided into four main panels as shown in Figure
15: title panel, navigation control panel, alert panel, and main panel. Use features in these
panels to configure Director operation, monitor performance, and access maintenance
features.
Title Panel
The title bar identifies the current view. In Figure 15, Hardware View displays in the title
panel. Other possible views include Port List View, FRU List View, Node List View, and
Performance View.
Navigation Control Panel
The navigation control panel is the vertical panel on the left side of the window. Move the
cursor over each of the six icons in this panel to display menu options that allow you to
perform tasks related to the Director. You can select options to change views on the main
panel, perform configuration tasks, and access Director performance data, maintenance
tools, and online help. The following sections describe Product Manager icons and menus.
View
Place the cursor over the View icon to display a menu that lists the five following views in
the main panel.
s Hardware
The Hardware View is the Product Manager default view.
The Hardware View is a dynamic illustration of all hardware components installed in
the front and back of the Director. Operational status of the Director and hardware
components is indicated by simulated light emitting diodes (LEDs) and colored alert
symbols displayed in the graphics. Refer to Figure 15 on page 1-8 for an example of
the Hardware View.
For additional information on this view, refer to Hardware View on page 2- 1.
s Port List
The Port List View is a table of data on all Fibre Channel ports in the Director. This
data includes the port number, port name, blocked configuration state, operational state
(such as online or failed), type of port (G_Port, F_Port, or E_Port), and any link
incident alerts.
110 SANworks SAN Director 64 Product Manager \User Guide
For additional information on this view, refer to Port List View on page 2- 24.
s FRU List
The FRU List View is a table of detailed information on all FRUs installed in the
Director. (A FRU is a hardware component that can be replaced as an assembly if it
fails.) Information includes the FRU name, slot position in the chassis relative to
identical FRUs in the Director, operational status (active or failed), part number, and
serial number.
For additional information on this view, refer to FRU List View on page 2- 27.
s Node List
The Node List View is a table of information about the node attachments to existing
F_Ports, sorted by port number. Information includes the Director's port number, node
type, port world wide name, and the buffer-to-buffer credit (BB_Credit) allocated to
the port. To find out more about the attached node, display the Node Properties dialog
box by right-clicking on a port's row and selecting Node Properties from the menu.
For additional information on this view, refer to Node List View on page 2- 29.
s Performance
The Performance View contains a bar graph for each of the Director ports. Each graph
shows the current throughput percentage for each port and marks the highest
throughput achieved. By clicking a bar graph for a port, you can display cumulative
port statistics and error count values for the port, including traffic statistics, class 2 and
3 accounting statistics, and error statistics.
For additional information on this view, refer to Performance View on page 2- 33.
Configure
Place the cursor over the Configure icon to display a menu that lists the following options.
For detailed information on using these dialog boxes, refer to Chapter 3, Configuring the
Director.
s Identification
Select this option to display the Configure Identification dialog box. Enter the
following information in this dialog box:
Name--Assign a product name. Note that you can set this name as the nickname
for the Director's WWN, using the Set Name As Nickname checkbox. The
nickname then displays instead of the WWN in Product Manager views.
Description--Assign a unique product description.
Location--Describe the product's location.
Product Manager Overview 1 11
Contact--Assign a contact either by name, phone number, or e-mail address.
NOTE: This information displays in the identification table at the top of the Hardware View and
in the SDCM application Product View, if the Product View is configured to display names.
s Operating Mode
NOTE: The Director must be offline before you change the operating mode.
Select this option to displays the Configure Operating Mode dialog box. Use this
dialog box to configure the directory interoperability (interop) mode for operating on a
fabric. Refer to Configure Operating Mode on page 3- 2 for instructions.
s Operating Parameters
Select this option to display the Configure Operating Parameters dialog box for setting
Fibre Channel operating parameters. In this dialog box, you can set buffer-to-buffer
credit (BB_Credit) from 1 to 60. You can also set the resource allocation time-out
value (R_A_TOV) and error detect time out value (E_D_TOV) in tenth-of-a-second
increments. In addition, you can configure fabric operating parameters, such as
preferred domain ID from 1 to 31 and Director priority level from 1 to 255. Refer to
Configure Operating Parameters on page 3- 4 for more information on configuring
these parameters for the Director.
s Ports
Select this option to display the Configure Ports dialog box. You can provide a name,
block or unblock operation, configure extended distance buffering for 10 to 100km,
enable LIN alerts for each port, and define a type (G, F, and E).
NOTE: Ports are automatically configured as G_Ports if no device is connected, They are
configured as F_Ports if a device is connected. They are configured as E_Ports if a Director is
connected.
s SNMP Agent
Select this option to display the Configure SNMP dialog box. Use this dialog box to
configure network addresses and community names for up to six SNMP trap
recipients. Also authorize write permissions to enable SNMP management stations to
modify writable MIB variables. In addition, you can enable authorization traps to be
sent to management stations when unauthorized stations request access to Director
SNMP data.
s Management Server
This feature is not supported in the current version of the software.
s Features
This feature is not supported in the current version of the software.
112 SANworks SAN Director 64 Product Manager \User Guide
s Date/Time
Select this option to display the Configure Date and Time dialog box. Use this option
to set the current date and time in the Director. When the Periodic Date/Time
Synchronization check box is checked in the dialog box, the Date and Time fields are
greyed out (disabled), and the SDCM Server date and time periodically synchronizes
the Director date and time. If the Periodic Date/Time Synchronization check box is not
checked, you can set the date and time in the dialog box fields manually.
s Export Configuration Report
Select this option to display the Export Configuration Report dialog box, which
enables you to specify a file name in which to save an ASCII text file containing all
current user-definable configuration options in a printable format. Note that this file
cannot be read back into the Product Manager in order to set configuration parameters.
Log s
Place the cursor over the Logs icon to display a menu that lists the following options. For
detailed information on using these dialog boxes, refer to Chapter 4, Using Logs.
s Audit Log
This log provides a record of all configuration changes made on the Director. Each
entry displays the date and time of the change, a description of the change, the source
of the change (such as the SDCM Server or SNMP management station), and an
identifier for the source, such as the IP address of the SDCM Server or SNMP
management station.
s Event Log
Select this option to display the Director event log. This log provides a record of
significant events that have occurred on the Director, such as hardware failures,
degraded operation, and port problems. Each entry includes the date and time of the
event, a reason code for the event, the severity level, a brief description, and up to 32
bytes of supplementary event data. Refer to the StorageWorks SAN Director 64 Service
Manual (AA-RPL8A-TE) for more information.
s Hardware Log
This log displays information on FRUs inserted and removed from the Director. Each
log entry includes the name of the FRU inserted or removed, the slot position relative
to identical FRUs installed, whether the FRU was inserted or removed, the FRU part
number and serial number, and the date and time the FRU was inserted or removed.
Product Manager Overview 1 13
s Link Incident Log
The link incident (LIN) log displays the most recent incidents with the date and time,
port number, and description of the incident. A link incident can be one of several
conditions detected on a fiber optic link. For a list of events that may cause a link
incident to be written to the log, refer to Link Incident Log on page 4- 8.
Maintenance
Place the cursor over the Maintenance icon to display a menu that lists the following
options. For detailed information on using these dialog boxes, refer to Chapter 5, Using
Maintenance Features.
s Port Diagnostics
This option displays the Port Diagnostics dialog box. Use this dialog box to run
internal and external loopback tests on ports. Refer to the StorageWorks SAN Director
64 Director Service Manual (AA-RPL8A-TE) for instructions.
s Data Collection
This option displays the Save Data Collection dialog box. Use this dialog box to
collect maintenance data into a file. This file is used by support personnel to diagnose
system problems. Refer to the StorageWorks SAN Director 64 Service Manual
(AA-RPL8A-TE) for instructions.
s IPL
Select this option to initiate an initial program load on the Director. A dialog box
displays to allow you to confirm the IPL. Note that an IPL does not affect any
configuration settings done through the Product Manager. Port operation is interrupted
during the IPL.
Refer to the Compaq StorageWorks SAN Director 64 Planning Guide
(AA-RPLAA-TE) for more information.
s Set Online State
Select this option to display the Set Online State dialog box. Use this dialog box to
change the online state of the Director to offline or online.
s Firmware Library
Select this option to display the Firmware Library dialog box. This dialog box displays
all firmware versions currently installed on the SDCM Server that can be downloaded
to Directors. Use this dialog box to add a new firmware version to the SDCM Server
hard disk, modify the description displayed for an existing version, delete a version
114 SANworks SAN Director 64 Product Manager \User Guide
from the PC, or download (send) a version for operation on a Director. For additional
information on using this option, refer to the StorageWorks SAN Director 64 Director
Service Manual (AA-RPL8A-TE).
s Enable E-Mail Notification
The Simple Mail Transfer Protocol (SMTP) server and e-mail recipient addresses are
configured in the SDCM application (not in the Director's Product Manager). E-mail
notification is also initially enabled in the SDCM for all Directors managed by the
SDCM. Note, however, that the E-Mail Notification option on the Product Manager's
Maintenance menu must be enabled (checked) for e-mail notification to occur for the
specific Director.
The default setting for the Enable E-Mail Notification function is enabled (checked).
To disable the function, select Enable E-Mail Notification from the Maintenance menu
to clear the check box.
For additional information on using this option, refer to Enable E-Mail Notification on
page 5- 4.
s Enable Call Home Notification
NOTE: The default setting for the Enable Call Home Notification function is disabled
(unchecked).
Select Enable Call Home Notification from the Maintenance menu to enable the
call-home function for the Director.
NOTE: Call-home notification requires installation of Compaq Proactive Service software. This
service is offered at no additional charge for subsystems covered under an on-site warranty or
on-site storage hardware support contract. To register or order Proactive Services software,
contact your Compaq customer service representative.
s Backup & Restore Configuration
Select this option to save the product configuration stored on the Director to the
SDCM Server hard disk or to restore the product configuration from the SDCM Server.
Only a single copy of the configuration is kept on the server.
This backup is primarily for single-CTP systems, where a backup is needed to restore
the configuration data to a replacement CTP card. You cannot modify the location or
the file name of the saved configuration.
For additional information on using this option, refer to Backing Up and Restoring
Configuration Data on page 3- 20.
Product Manager Overview 1 15
s Reset Configuration
Select this option to reset all Director configuration data back to the factory defaults. A
confirmation dialog box displays with a warning upon selecting the option. For additional
information on using this option, refer to Reset Configuration on page 5- 7.
WARNING: This operation resets all configuration, including any optional features
that have been installed. You will need to reenter any feature keys for optional
features after resetting the configuration.
Help
Place the cursor over the Help icon to display a menu that lists the following options.
s Co ntents
Select this option to display the Help window. The Help window contains Contents,
Index, and Glossary buttons and hypertext linked items to help you quickly navigate
through information. Use the forward (>) and back (<) buttons to scroll forward and
backward through the displayed help frames. Exit the help feature at any time by
clicking the Close icon at the top of the Help window.
s About
Select this option to display the version number for the Product Manager and copyright
information.
Clos e
Place the cursor over the Close icon and select the Close option to close the Product
Manager window and return to the SDCM application.
Alert Panel
This panel, located below the navigation control panel, displays an alert symbol that
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