Fibre Channel SAN Switch 8-EL Installation and Hardware Guide Second Edition (December 2001) Part Number: AA-RMMHB-TE Compaq Computer Corporation 2001 Compaq Information Technologies Group, L.P. Compaq, the Compaq logo, SANworks, StorageWorks, and Tru64 are trademarks of Compaq Information Technologies Group, L.P. in the U.S. and/or other countries. Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the U.S. and/or other countries. Intel and Pentium are trademarks of Intel Corporation in the U.S. and/or other countries. The Open Group and UNIX are trademarks of The Open Group in the U.S. and/or other countries. All other product names mentioned herein may be trademarks of their respective companies. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information is provided "as is" without warranty of any kind and is subject to change without notice. The warranties for Compaq products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty. Printed in the U.S.A. Fibre Channel SAN Switch 8-EL Installation and Hardware Guide Second Edition (December 2001) Part Number: AA-RMMHB-TE Contents About This Guide Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi Text Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii Symbols in Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii Symbols on Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii Rack Stability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv Compaq Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv Compaq Website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv Compaq Authorized Reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv Chapter 1 Overview Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Switching Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Manageability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Reliability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Serviceability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Chapter 2 Installing the Fibre Channel SAN Switch 8-EL Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Selecting an Operating Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Cooling Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Power Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Selecting a Switch Mounting Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Surface Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Installing a GBIC Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 GBIC-SW Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 iv Fibre Channel SAN Switch 8-EL Installation and Hardware Guide GBIC-LW Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Cable Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Fibre Channel Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Serial Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Connecting the Serial Port and Ethernet Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Connecting the Serial Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Connecting the Ethernet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Fibre Channel SAN Switch 8-EL Connected to a Storage System. . . . . . . . . . . . . . . . . . . . . . . . 28 Installing a Single Fibre Channel SAN Switch 8-EL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Installing Multiple Switches into an Existing SAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Cascading Switches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210 Chapter 3 Setting up the Fibre Channel SAN Switch 8-EL Making a Serial Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Connecting Through a Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Setting the IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Resetting Factory Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Saving and Restoring Switch Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 configUpload . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 configDownload . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Chapter 4 Diagnostics Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Isolating a System Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Rebooting or Removing Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Power-On Self Test (POST) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 ramTest. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 portRegTest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 centralMemoryTest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 cmiTest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 camTest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 portLoopbackTest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 sramRetentionTest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 cmemRetentionTest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 v crossPortTest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 crossPortTest Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411 switchEnabled or switchDisabled mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411 singlePortAlso mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411 GBIC mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 412 spinSilk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 412 diagClearError . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 416 diagDisablePost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 417 diagEnablePost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 417 setGbicMode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 417 supportShow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 418 diagShow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 420 Diagnostic Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 421 Chapter 5 Using Fabric Watch Error Messages Switch Error Message Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Diagnostic Error Message Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Error Message Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Error Message Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Chapter 6 Repair and Replacement Replacing a GBIC Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Removing a GBIC Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Installing a GBIC Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Replacing a Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Chapter 7 Upgrading Firmware Downloading Firmware from the Compaq Website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Upgrading Firmware Using Web Management Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Upgrading Firmware Using a Telnet Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Windows NT Intel Host . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Windows NT Alpha Host . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Compaq Tru64 UNIX Host . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 vi Fibre Channel SAN Switch 8-EL Installation and Hardware Guide Appendix A Regulatory Compliance Notices Regulatory Compliance Identification Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A1 Federal Communications Commission Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A2 Class A Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A2 Class B Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A2 Declaration of Conformity for Products Marked with the FCC Logo--United States Only A3 Modifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A4 Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A4 Canadian Notice (Avis Canadien). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A4 Class A Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A4 Class B Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A4 European Union Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A4 Japanese Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A5 Taiwanese Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A5 Laser Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A6 Laser Safety Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A6 Compliance with CDRH Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A6 Compliance with International Regulations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A6 Laser Product Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A6 Laser Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A7 Battery Replacement Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A7 Appendix B Electrostatic Discharge Precautions Against Electrostatic Discharge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B1 Grounding Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B2 Appendix C Specifications Switch Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C1 Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C2 Physical Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C3 Power Supply Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C3 Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C4 Index Figures Figure 11: Fibre Channel SAN Switch 8-EL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Figure 21: Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Figure 22: Fibre Channel SAN Switch 8-EL connected to a storage system . . . . . . . . . . . . . . . . 28 Figure 31: configUpload command example 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Figure 32: configUpload command example 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Figure 33: configDownload command example 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Figure 34: configDownload command example 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Figure 41: ramTest command example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Figure 42: portRegTest command example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Figure 43: centralMemoryTest command example. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Figure 44: cmiTest command example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Figure 45: camTest command example. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Figure 46: portLoopbackTest command example. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Figure 47: sramRetentionTest command example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Figure 48: memRetentionTest command example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Figure 49: crossPortTest command example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 410 Figure 410: spinSilk command example 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 416 Figure 411: diagClearError command example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 416 Figure 412: diagDisablePost command example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 417 Figure 413: diagEnablePost command example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 417 Figure 414: setGbicMode 1 command example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 417 Figure 415: setGbicMode 0 command example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 417 Figure 416: supportShow command example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 419 Figure 417: diagShow command example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 420 Figure 61: GBIC module with a locking bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Figure 62: Squeeze-prong GBIC module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Figure 71: Firmware Upgrade screen example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Tables Table 1: Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi Table 11: Fibre Channel SAN Switch 8-EL Technical Features . . . . . . . . . . . . . . . . . . . . . . . . . 13 Table 21: Fibre Channel Cabling Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Table 22: Serial Port Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Table 31: Syntax of a Name:Value Pair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Table 32: Port Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Table 33: AC Module Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Table 41: POST Tests. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Table 42: Offline and Online Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Table 43: portLoopbackTest Command Field Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Table 44: supportShow Field Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 419 Table 45: diagShow Command Field Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 421 Table 51: Probable Failure Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Table 52: Error Message Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Table 53: Diagnostic Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Table 54: System Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 511 Table C1: Fibre Channel SAN Switch 8-EL Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C1 Table C2: Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C2 Table C3: Physical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C3 Table C4: Power Supply Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C3 Table C5: Factory Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C4 DRAFT 11/26/01 About This Guide This guide is designed to be used as step-by-step instructions for installation and as a reference for operation, troubleshooting, and future upgrades. Related Documents Table 1: Related Documents Document Title Part Number Compaq StorageWorks Fibre Channel SAN Switch Management Guide AA-RMMJB-TE 207686-002 Compaq StorageWorks Fibre Channel SAN Switch 8-EL Release Notes AA-RMMGD-TE 207688-004 Compaq StorageWorks Command Console for Hubs, Switches, and Tape AA-RHDAD-TE Controllers Getting Started Guide 135265-003 Compaq StorageWorks SAN Switch Remote Switch Services Installation EK-SANRS-AA. C01 Guide 165909-003 xii Fibre Channel SAN Switch 8-EL Installation and Hardware Guide Text Conventions This document uses the following conventions to distinguish elements of text: Keys Keys appear in boldface. A plus sign (+) between two keys indicates that they should be pressed simultaneously. USER INPUT User input appears in a different typeface and in uppercase FILENAMES File names appear in uppercase italics. Menu Options, These elements appear in initial capital letters. Command Names, Dialog Box Names COMMANDS, These elements appear in upper case. DIRECTORY NOTE: UNIX commands are case sensitive and NAMES, and DRIVE will not appear in uppercase. NAMES Type When you are instructed to type information, type the information without pressing the Enter key. Enter When you are instructed to enter information, type the information and then press the Enter key. Symbols in Text These symbols may be found in the text of this guide. They have the following meanings. WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. IMPORTANT: Text set off in this manner presents clarifying information or specific instructions. NOTE: Text set off in this manner presents commentary, sidelights, or interesting points of information. xiii Symbols on Equipment These icons may be located on equipment in areas where hazardous conditions may exist. Any surface or area of the equipment marked with these symbols indicates the presence of electrical shock hazards. Enclosed area contains no operator serviceable parts. WARNING: To reduce the risk of injury from electrical shock hazards, do not open this enclosure. Any RJ-45 receptacle marked with these symbols indicates a Network Interface Connection. WARNING: To reduce the risk of electrical shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into this receptacle. Any surface or area of the equipment marked with these symbols indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury exists. WARNING: To reduce the risk of injury from a hot component, allow the surface to cool before touching. Power Supplies or Systems marked with these symbols indicate the equipment is supplied by multiple sources of power. WARNING: To reduce the risk of injury from electrical shock, remove all power cords to completely disconnect power from the system. xiv Fibre Channel SAN Switch 8-EL Installation and Hardware Guide Any product or assembly marked with these symbols indicates that the component exceeds the recommended weight for one individual to handle safely. WARNING: To reduce the risk of personal INJURY or damage to the equipment, observe local occupational health and safety requirements and guidelines for manual material handling. Rack Stability WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: The leveling jacks are extended to the floor. The full weight of the rack rests on the leveling jacks. The stabilizing feet are attached to the rack if it is a single rack installations. The racks are coupled together in multiple rack installations. A rack may become unstable if more than one component is extended for any reason. Extend only one component at a time. xv Getting Help If you have a problem and have exhausted the information in this guide, you can get further information and other help in the following locations. Compaq Technical Support In North America, call the Compaq Technical Phone Support Center at 1-800-OK-COMPAQ. This service is available 24 hours a day, 7 days a week. NOTE: For continuous quality improvement, calls may be recorded or monitored. Outside North America, call the nearest Compaq Technical Support Phone Center. Telephone numbers for world wide Technical Support Centers are listed on the Compaq website. Access the Compaq website by logging on to the Internet at http://www.compaq.com. Be sure to have the following information available before you call Compaq: Technical support registration number (if applicable) Product serial numbers Product model names and numbers Applicable error messages Add-on boards or hardware Third-party hardware or software Operating system type and revision level Detailed, specific questions Compaq Website The Compaq website has latest information on this product as well as the latest drivers. You can access the Compaq website by logging on to the Internet at http://www.compaq.com/storage. Compaq Authorized Reseller For the name of your nearest Compaq Authorized Reseller: xvi Fibre Channel SAN Switch 8-EL Installation and Hardware Guide In the United States, call 1-800-345-1518. In Canada, call 1-800-263-5868. Elsewhere, see the Compaq website for locations and telephone numbers. 1 Chapter Over view This chapter covers the following topics: Front Panel Features Performance Switching Function Manageability Compatibility Reliability Serviceability The Compaq StorageWorks Fibre Channel SAN Switch 8-EL is a low-cost, high-performance, 8-port, gigabit Fibre Channel switch used to interconnect storage devices, hosts, and servers in a Storage Area Network (SAN). The switch offers full non-blocking performance for all eight ports, with each port capable of delivering 100 megabytes per second (MB/s) full duplex. Cut-through routing guarantees a maximum latency of 2 microseconds from switch port to switch port. Seven of the eight ports on the switch are fixed short-wave length optical media for interconnecting devices at distances up to 500 m. One port is configured as a removable GigaBit Interface Converter (GBIC) slot providing the flexibility to configure other physical media such as long-wavelength optical. 12 Fibre Channel SAN Switch 8-EL Installation and Hardware Guide The switch is designed as a 1U-high device. It may be installed in industry-standard EIA racks or in a tabletop environment. Overall cost is reduced by using reliability components, continuous monitoring of environmental components (fan status and temperature), and a Single Field Replaceable Unit (FRU) design strategy. The switch supports a Full Fabric capability. Full Fabric allows the Fibre Channel SAN Switch 8-EL to be linked or cascaded to other StorageWorks Fibre Channel switches to build a highly scalable SAN fabric. The Fibre Channel SAN Switch 8-EL supports F-port, FL-port, and E-port connections and Distributed Name Server (DNS). The base configuration supports one E-port connection. A field upgrade is available to extend E-port connectivity to all ports. Front Panel Figure 1-1 shows the front panel of the Fibre Channel SAN Switch 8-EL. 1 2 3 4 5 6 4 Optical connection module (fixed) slots 1 AC power connector 5 GBIC module (removable) slot 2 DB9 serial port 6 RJ-45 Ethernet port used for switch 3 Status LED indicator management Figure 11: Fibre Channel SAN Switch 8-EL Overview 13 Features The Fibre Channel SAN Switch 8-EL has the following features: Simplicity--The Fibre Channel SAN Switch 8-EL is easy to set up and configure. After the Power-On Self-Test (POST), add the switch's Internet protocol (IP) address. The remainder of the setup is automated. Intelligence--The operating system allows discovery of all connected devices and determines optimum data paths without intervention. Flexibility--The GBIC modules support single-mode and multi-mode fiber transmission media. The switch's modular construction allows flexibility in creating, upgrading, maintaining, and configuring a fabric. Reliability--Highly integrated, reliable, multifunction Application Specific Integrated Circuits (ASIC) devices are used throughout the switch. High performance--The low-latency, high-performance design requires no processor data path interaction. The Fibre Channel bandwidth is 100 megabytes per second (MB/s) per port (full duplex). NOTE: The latency can differ when the device or destination is configured in a loop. Automated congestion management--Virtual channels enable the switch to perform sophisticated congestion-management techniques automatically. Cascading--Switches can be cascaded for large fabric support. Switches can be interconnected for a large fabric with multiple fabric connections. Compatibility--The Fibre Channel SAN Switch 8-EL is designed to operate with other Compaq StorageWorks Fibre Channel Switches using a compatibility mode. Universal Ports--Switch ports are designed to support F_, FL_, and E_Port modes of operation. The software automatically selects the optimum mode of operation. Table 11 describes the switch's technical features. Table 11: Fibre Channel SAN Switch 8-EL Technical Features Feature Description Login (FC) Explicit fabric login is supported. Data field size The Fibre Channel frame can be up to 2112 bytes in size. The number of bytes must be a multiple of 4. Buffering A total of 128 standard-size, frame buffers are available for each set of 4 Fibre Channel ports. 14 Fibre Channel SAN Switch 8-EL Installation and Hardware Guide Table 11: Fibre Channel SAN Switch 8-EL Technical Features (Continued) Feature Description Buffer-to-buffer credit for each F/FL_Port can be up to 31 credits. For the E_Port, Adjustable buffer-to-buffer credit can be a total of 31 credits distributed among all 8 virtual buffer-to-buffer channels. credit In order frame The switch delivers the frames to a destination F/FL_Port in the same order delivery received by the source F/FL_Port. The in-order frame delivery is maintained within a fabric of multiple interconnected switches. Automatic address Switch port address identifiers are selected using an automatic address assignment assignment protocol. All ports within a fabric are assigned address identifiers. Each individual switch maintains its own address pool for ports within the switch. Hardware frame The switch implements hardware routing of frames between communicating routing ports and supports self-routing of frames between the communicating ports. The path selection in a multiswitch configuration is based on a self-routing protocol. User-defined routing The switch allows the configuration of user-defined routes. Failed paths are still used in the event of a failure. Translative mode Translates 8-bit private loop addresses to 24-bit Phantom Public Addresses to allow fabric-aware devices to access private devices. Management The switch can be managed through the SNMP agent, Web Management Tools, or Telnet included in the Compaq StorageWorks Command Console software. These items are accessible from the Internet Protocol over the RJ-45 10/100BaseT Ethernet port or any Fibre Channel port. You can use any SNMP-based management product to access the SNMP agent and any supported Web browser to use the Java Web Management Tools. Name Server The Name Server feature is based on the Simple Name Server model defined in the Fibre Channel Standard. This function allows external devices to discover other fabric-connected devices. Name Server manages a database that relates external device quantities, including mappings between N/NL_Port 24-bit Fibre Channel physical addresses, Names (WWN), IP addresses, FC-4 device types, and Initial Process Associators. External devices can register and query this information using the Name Server function, which is distributed across switches in a fabric. Overview 15 Performance A minimum aggregate routing capacity of 4,000,000 frames per second is specified for Class 2, Class 3, and Class F frames. Non-blocking throughput of up to 16 x 100 MB/s (1.6 gigabytes per second [GB/s]) is provided. A maximum switch latency of less than two microseconds is specified for Class 2, Class 3, and Class F frames when the output port is free. Switching Function The Fibre Channel SAN Switch 8-EL switching function is based on a central memory bank and its associated data path control. Each switch port stores received frames in the central memory, while passing a buffer pointer to the forwarding port's transmitter. The switch uses cut-through routing to route frames from the receiving port to the transmitting port, providing the transmitting port is free, without waiting for the end of the frame to be received. This provides a low-latency data path within the switch. If the transmitting port is busy, the frame can be temporarily stored in the switch's memory bank. Manageability The Fibre Channel SAN Switch 8-EL can be managed in-band by using Fibre Channel protocol, or out-of-band by connecting to the 10/100Base-T Ethernet port. Management interfaces include SNMP, Web Management Tools, or Telnet. Compatibility The Fibre Channel SAN Switch software (version 2.0 and above) is compatible with the Fibre Channel Switch software (Version 1.6b or 1.6d), allowing both types of switches to operate in the same fabric. To accomplish this compatibility, the Fibre Channel SAN Switch 8-EL must be configured to use a specific addressing mode. This mode is designated "VC-Encoded Address Mode." NOTE: To determine the SAN compatibility, go to the Compaq Website at: http://www.compaq.com/products/storageworks/san/enterprise-san.html. Invoke this mode using the configure command, as described in Appendix A of the Compaq StorageWorks Fibre Channel SAN Switch Management Guide. When using this compatibility mode, the maximum architectural limit switch count in a fabric is reduced to 32, and the maximum number of multicast groups is reduced 31. 16 Fibre Channel SAN Switch 8-EL Installation and Hardware Guide NOTE: To determine the number of switches currently supported in a SAN, go to the Compaq Website at: http://www.compaq.com/products/storageworks/san/enterprise-san.html. If the compatibility mode is not set, the following error message displays when you interconnect a Fibre Channel SAN Switch 8-EL and a Fibre Channel Switch: FABRIC, SEGMENTED, LOG_WARNING Description: Fabric segmented. Probable Cause: Incompatible fabric parameters/switches or conflict zones. Action: Reconfigure fabric or zones. See configure command. Reliability The following features ensure the switch's reliability: POST BootROM Memory Testing Temperature and fan-speed monitoring Low component count Serviceability The following features enhance the switch's serviceability: Simple enclosure Loopback test modes for service User-friendly diagnostics No jumpers or switch settings Error and significantevent logging and reporting witch is the Field Replaceable Units (FRU) NOTE: For more information about FRUs, see Chapter 6, "Repair and Replacement." 2 Chapter Installing the Fibre Channel SAN Switch 8-EL This chapter covers the following topics: Package Contents Selecting an Operating Location Selecting a Switch Mounting Method Installing a GBIC Module Cable Specifications Connecting the Serial Port and Ethernet Ports Fibre Channel SAN Switch 8-EL Connected to a Storage System Cascading Switches Package Contents The following items are included in the Fibre Channel SAN Switch 8-EL package (see Figure 21). 22 Fibre Channel SAN Switch 8-EL Installation and Hardware Guide 1 2 3 4 5 1 4 8-Port Fibre Channel Switch AC power cord 2 5 Software and documentation package Serial cable 3 Set of 4 rubber feet Figure 21: Package contents Selecting an Operating Location The Fibre Channel SAN Switch 8-EL should be located in a secure or limited-access area to ensure that cable connections are not compromised. The switch must meet the cooling air requirements and power requirements described in the following sections. Cooling Requirements Cooling air is drawn into the switch chassis by the three fans mounted on the rear of the chassis. Exhausted air is expelled through vents at the front of the chassis. CAUTION: Do not block the front or rear air vents. The switch uses ambient air for cooling. Installing the Fibre Channel SAN Switch 8-EL 23 Power Requirements The AC power cord is connected to the switch connector on the left side of the front panel. The AC power source must meet these requirements: A properly wired, earth-grounded AC outlet Voltage capability of 85-264 VAC Input voltage frequency of 47-63 Hz Power capability of 75 W, maximum The switch has a universal power supply capable of functioning worldwide without voltage jumpers or switches. The power supply module is autoranging in terms of accommodating input voltages and line frequencies. Selecting a Switch Mounting Method The switch can be placed on a flat surface, such as a tabletop, or mounted in an optional, standard, 19-inch equipment rack with an optional rack mounting kit, part number 167365-B21. Surface Mounting To operate the switch on a surface, place the four rubber feet, provided in the package contents, on the bottom surface of the switch. Rack Mounting You can install the switch in a RETMA 41U or 42U rack, in a Compaq rack, or in a metric SW600 rack. Refer to the documentation that came in your optional rack-mounting option kit for more information. 24 Fibre Channel SAN Switch 8-EL Installation and Hardware Guide Installing a GBIC Module GBIC-SW Module The GBIC-SW module with the subscriber connector (SC) color-coded black is based on short wavelength, 850-mm lasers supporting 1.0625 GB/s link speeds. The GBIC-SW module supports 50-micron, multi-mode, fiber-optic cables in lengths up to 500 meters. The GBIC-SW module uses a Class 1 laser, which complies with the 21 CFR, subpart (J) standard as of the date of manufacture. The GBIC-SW module is shipped with a protective plug that should remain in place when no fibre-optic cable is connected to the port. GBIC modules for the Fibre Channel SAN Switch 8-EL must be ordered separately. The Compaq part number for the shortwave optical GBIC module for multi-mode cable is 380561-B21. GBIC-LW Module The GBIC-LW module with the SC color-coded blue is based on long wavelength, 1300-mm lasers supporting 1.0625 GB/s link speeds. The GBIC-LW module supports 9-micron, single-mode, fibre-optic cables in lengths up to 10 kilometers. The GBIC-LW module is shipped with a protective plug that should remain in place when no fibre-optic cable is connected to the port. Two single-mode GBIC modules and a short single-mode test cable can be ordered in a kit (part number 340412-B21). In the Switch Management Application page of the Web Management Tools, the GBICs are identified differently depending on the type of GBIC and the supplier. Some examples of the displays include "ID" for VIXEL shortwave GBICs, and "SW" for IBM shortwave GBICs. The switch can accommodate one GBIC module. A GBIC module is hot-pluggable. To install a GBIC module: CAUTION: The GBIC modules contain static-sensitive components. Use Electrostatic Discharge (ESD) precautions while handling GBIC modules. Installing the Fibre Channel SAN Switch 8-EL 25 1. Insert a GBIC module into the Fibre Channel port on the right side of the front panel. The module is keyed and can only be inserted one way. CAUTION: Do not force the GBIC module into a port if you feel resistance. 2. Fully insert the GBIC module until it is properly seated in the Fibre Channel port. If you are using a GBIC module with a locking bar, lock the modules into place with the locking bar. For other GBIC modules, the latch prongs automatically lock to prevent accidental removal of the GBIC module. 3. Insert a protective plug over the GBIC module's fiber-optic connectors. Cable Specifications All cables connect at the front of the switch. Recommended cabling supports the switch's 1.0625 gigabits per second (Gb/s) transfer rate. Fibre Channel Cables Optical cables for the switch must be ordered separately. Cables of 500 meters or less should be multi-mode Fibre Channel cables. Cables that are longer than 500 meters should be single-mode. Multi-mode optical cables are connected to the shortwave GBIC module in the switch. Single-mode optical cables are connected to the longwave GBIC module in the switch. Multi-mode cables should use 50/125 optical fibers, SC Duplex connectors with a PC finish. Use of 62.5/125 should be restricted to situations where 62.5/125 optical fiber was previously installed and the link lengths are to be kept shorter than 200 meters. Single-mode cables typically use 9/125 optical fibers for distances up to 10 km. 26 Fibre Channel SAN Switch 8-EL Installation and Hardware Guide Table 21 lists the cabling specifications for Fibre Channel cables. Table 21: Fibre Channel Cabling Specifications Cable Type Cable Specifications Maximum Length GBIC Module 780-860 mm Duplex SC plug connectors Shortwave 1641-ft (500 m) Fibre-Optic without open fiber Multi-mode fiber control (non-OFC) 50 mm core diameter 125 mm cladding diameter duplex cable 1270-1350 mm Duplex SC plug connectors Longwave 84,480-ft (10 km) Fibre-Optic without open fiber Single-mode fiber control (non-OFC) 9 mm core diameter 125 mm cladding diameter duplex cable Serial Cable The serial cable is provided with the switch. To order a serial cable through your Compaq sales representative or authorized reseller, use part number 230436-B21. (this replaces 188851-B21). IMPORTANT: Keep the serial cable in a safe location. If it is lost, you can order another cable through your Compaq authorized reseller. Power Supply The switch does not have a power switch. When the power cord is connected to the switch, the switch is powered up. The Fibre Channel SAN Switch 8-EL meets IEC 61000-4-5 surge voltage requirements; however, there is no other surge protection built into the AC module. Installing the Fibre Channel SAN Switch 8-EL 27 Connecting the Serial Port and Ethernet Ports The switch has a serial port connection and an Ethernet connection for initial configuration and remote monitoring and testing. Connecting the Serial Cable The switch has a serial port for initial configuration of the IP address and for service recovery. Do not use the serial port during normal operation or for regular maintenance. After initial setup, remove the serial port cable and, using the dust cover supplied with the switch, cover the serial port connection during normal switch operation. The following are the settings for the serial port: 8-bit No parity One-stop bit 9600 baud No flow control Table 22 lists the signal and description of the pinouts. Table 22: Serial Port Pinouts Pin Signal Description 2 TxData Transmit Data 3 RxData Receive Data 5 GND Logic Connecting the Ethernet To gain access to the internal SNMP agent in the switch, and for remote Telnet and Web access, connect to an existing Ethernet 10/100Base-T LAN through the front panel RJ-45 connector. This connection works for SNMP, Telnet, and Web access, and can be used for remote monitoring and testing. 28 Fibre Channel SAN Switch 8-EL Installation and Hardware Guide Fibre Channel SAN Switch 8-EL Connected to a Storage System Figure 22 shows a configuration of a single Fibre Channel SAN Switch 8-EL connected to a storage system. The system is configured for dual-redundant operation. 3 4 2 4 1 1 3 Fibre Channel SAN Switch 8-EL Fibre Channel host adapter 2 4 Compaq storage subsystem Rack-mounted Compaq servers Figure 22: Fibre Channel SAN Switch 8-EL connected to a storage system Installing the Fibre Channel SAN Switch 8-EL 29 Installing a Single Fibre Channel SAN Switch 8-EL To install a single Switch, perform the following steps: 1. Install a Fibre Channel adapter in each server, following the procedure outlined in your adapter documentation. 2. Connect one Fibre Channel cable to each adapter. 3. Connect up to four Fibre Channel cables to the storage system. 4. Connect the free ends of the Fibre Channel cables from the storage system and servers to the Fibre Channel ports on the switch's front panel. 5. Connect the power cord to the AC connector on the switch. The switch performs a Power-On Self-Test (POST), which can take approximately 2.5 minutes. 6. If a malfunction occurs during POST, error messages are written to the switch error log and can be viewed using a Telnet or terminal session when the POST session completes. 7. If the malfunction prohibits the switch from completing the start process (fatal error), the switch stops the start process. If the switch does not fully start, the switch prompt will not be displayed when the serial port is connected. NOTE: If a switch boot failure occurs, the switch must be taken offline for repair or replacement. Contact your switch supplier for assistance. 8. The factory set IP address is: 10.77.77.77, and the class C Subnet Mask is: 255.255.255.0. a. If the factory set IP address is compatible with your network, connect the Ethernet. b. If the factory set IP address is not compatible with your network, follow the procedures outlined in Chapter 3, "Setting up the Fibre Channel SAN Switch 8-EL," to make a serial connection through a workstation and to set the IP address. 9. Monitor the status indicators for port status. See the "Status Indicators" section in Chapter 3, for descriptions of the indicators. Installing Multiple Switches into an Existing SAN To install multiple Switches, perform the following steps: 1. Connect the appropriate components as outlined in the "Installing a Single Fibre Channel SAN Switch 8-EL" section. 210 Fibre Channel SAN Switch 8-EL Installation and Hardware Guide 2. Connect the serial cable, provided in the kit, between a host computer and the serial port of the switch. See Chapter 3, "Setting up the Fibre Channel SAN Switch 8-EL," to make a serial connection through a workstation and to set the IP address. 3. Connect the power cord to the AC connector on the switch. The switch performs POST, which can take approximately 2.5 minutes. 4. If a malfunction occurs during POST, error messages are written to the switch error log and can be viewed by a Telnet or terminal session when the POST session completes. 5. If the malfunction prohibits the switch from completing the start process (fatal error), the switch stops the start process. If the switch does not fully start, the switch prompt will not be displayed when the serial port is connected. NOTE: If a switch boot failure occurs, the switch must be taken offline for repair or replacement. Contact Compaq Technical Support for assistance. 6. Power down the new switch and connect the Fibre Channel cables from the SAN to the new switch. Cascading Switches The switch supports cascading of up to seven hops. NOTE: To determine the number of configurations currently supported in a SAN, go to the Compaq Website at: http://www.compaq.com/products/storageworks/san/enterprise-san.html. The Domain ID number uniquely identifies a switch in a fabric. The switch automatically assigns the Domain ID when a switch is first powered on or when the switch disable/enable command is executed. When two switches are cascaded together, there might be an initial Domain ID conflict if the switches were assigned the same Domain ID prior to being cascaded. This can be avoided by changing the Domain ID with the configure command, by disabling and enabling one of the switches, or rebooting one of the switches. Refer to the Compaq StorageWorks Fibre Channel SAN Switch Management Guide for more information. NOTE: Switch parameters for all switches in a SAN must be the same, or the switch may not join the SAN. 3 Chapter Setting up the Fibre Channel SAN Switch 8-EL This chapter covers the following topics: Making a Serial Connection Saving and Restoring Switch Configuration Settings Status Indicators Making a Serial Connection Use the serial connection on the Fibre Channel SAN Switch 8-EL to verify Power-On Self Test (POST), view and change the IP address of the switch, and reset the switch to factory default values. To make a serial connection, connect the serial cable that is provided in the kit, part number 230436-B21 (which replaces 188851-B21), to the Fibre Channel SAN Switch 8-EL serial port, and to a COM port on a workstation. NOTE: The serial port is only used for initial POST verification, initial IP address configuration, and recovery of factory (default) settings. Connecting Through a Workstation To execute initial switch operations through a workstation connected to the serial port on the Fibre Channel SAN Switch 8-EL: 1. On the workstation, launch a terminal emulation program. NOTE: HyperTerminal is the remote communication program provided with Windows 95, Windows 98, Windows 2000 or Windows NT, and can be found on the Accessories menu that displays when you click Start, then Programs. 32 Fibre Channel SAN Switch 8-EL Installation and Hardware Guide 2. Follow the prompts in the communication program. Be sure to connect using the COM port you used to connect the workstation to the switch. The following are settings for the serial port: 8-bit No parity One stop bit 9600 baud No flow control 3. Press the Enter key to display the remote communication prompt. Setting the IP Address To enable a connection to a Fibre Channel SAN Switch 8-EL, the switch must have a valid IP address. You can set two IP addresses: one for the external out-of-band Ethernet port, and one for in-band Fibre Channel network (IP) access. A default Ethernet IP address of 10.77.77.77 and a default Fibre Channel network IP address of 255.255.255.0 are preinstalled on the switch. Use the default address for the external Ethernet connection to the network, then change the address with a Telnet command. You might need to set a compatible network address before you can connect the switch to the network. In this case, set the address using the front panel RS-232 serial connection. To set the IP address through the serial port: 1. After connecting to the switch through a workstation, enter the user ID: admin password: password The following prompt confirms the connection: switchName:userName> Setting up the Fibre Channel SAN Switch 8-EL 33 2. At the prompt, enter the Telnet command ipAddrSet. You are prompted for the following: Ethernet IP Address [current address shown]: [enter new address if needed] Ethernet Subnetmask [current]: [enter new subnet mask if needed] Fibre Channel IP Address [current]: [enter new address if needed] Fibre Channel Subnetmask [current]: [enter new subnet mask if needed] Gateway Address [current]: [enter new address if needed] 3. After you enter the values, disconnect the serial cable and store it in a secure location. 4. Access the switch through the network connection. You can manage the switch using Telnet commands or Web Management Tools. 5. For detailed information on the ipAddrSet command and managing your switch, see the Compaq StorageWorks Fibre Channel SAN Switch Management Guide. 6. Write the IP address on the label on the front panel of the switch. Resetting Factory Defaults NOTE: See Appendix C, "Specifications," for a list of factory default settings. If you change a password and forget it, the password can be reset to the factory default. To revert to factory default values: 1. Power down the switch by unplugging the power cord. 2. Connect the serial cable from the host serial port to the switch serial port. 3. Power up the switch by plugging in the power cord. 4. Establish a connection between the host and the switch using a terminal emulation program such as HyperTerminal. 5. From the host, log in to the switch. 6. When prompted, enter the user ID: admin password: password 7. Enter the Telnet command configDefault to reset usernames and passwords. 8. For more information on Telnet commands, refer to the Compaq StorageWorks Fibre Channel SAN Switch Management Guide. 34 Fibre Channel SAN Switch 8-EL Installation and Hardware Guide CAUTION: The configDefault command resets the password as well as many other switch parameters. Be sure you understand the effects of this command before you issue it. NOTE: The configDefault command does not affect the SNMP agent configuration. 9. Close the terminal emulation program, disconnect the serial cable from the workstation and the switch, and cover the serial port. Saving and Restoring Switch Configuration Settings NOTE: See Appendix C, "Specifications," for a list of factory default settings. Configuration settings can be lost upon switch failure. It is recommended that you save your switch configuration settings using the configUpload Telnet command. To restore your saved configuration settings, use the configDownload Telnet command. configUpload This command saves the switch configuration to a host file. The upload process uses either FTP (File Transfer Protocol) or the RSHD protocol (TCP service 514). Both of these services are widely available on Unix hosts, but less so on Microsoft Windows hosts. On Windows NT, the FTP server may have to be installed from the distribution media and enabled, or on Windows NT or Windows 9x there are several good freeware and shareware FTP servers available. support The two utilities supplied for RSHD, RSHD.EXE and CAT.EXE, currently uploads, only downloads. Therefore, in a Windows environment, FTP must be used and the FTP server must be running before an upload can occur. The command may be invoked without any parameters, in which case the user is prompted for input, including choice of FTP or RSHD. If invoked with three parameters, RSHD is used; otherwise, the presence of the fourth parameter (FTP password) selects FTP.
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