October 2001 (First Edition)
Product Version: Version 1.0
This guide is designed to be used as a set of step-by-step instructions
for installing, referencing, operating, and upgrading the StorageWorks
NAS Executor E7000.
COMPAQ CONFIDENTIAL
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2001 Compaq Computer Corporation
Compaq, the Compaq logo, StorageWorks, QuickLock, and ROMPaq are trademarks of
Compaq Information Technologies Group, L.P.
Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation.
Intel, Pentium, and Xeon are trademarks of Intel Corporation.
All other product names mentioned herein may be trademarks of their respective companies.
Compaq shall not be liable for technical or editorial errors or omissions contained herein. The
information in this document is provided "as is" without warranty of any kind and is subject to
change without notice. The warranties for Compaq products are set forth in the express limited
warranty statements accompanying such products. Nothing herein should be construed as
constituting an additional warranty.
Printed in the U.S.A.
Compaq StorageWorks NAS Executor E7000 Hardware Reference Guide
October 2001 (First Edition)
Part Number 260615-001
ii Compaq StorageWorks NAS Executor E7000 Hardware Reference Guide
COMPAQ CONFIDENTIAL
Writer: Darrell Washington File Name: a-frnt.doc
Codename: Eusebio Part Number: 260615-001 Last Saved On: 10/19/01 1:45 PM
Contents
About This Guide
Intended Audience ............................................................................................................. ix
Important Safety Information ............................................................................................ ix
Symbols on Equipment...................................................................................................... ix
Rack Stability..................................................................................................................... xi
Symbols in Text................................................................................................................. xi
Text Conventions.............................................................................................................. xii
Related Documents........................................................................................................... xii
Getting Help...................................................................................................................... xii
Compaq Technical Support........................................................................................ xii
Compaq Website ....................................................................................................... xiii
Compaq Authorized Reseller .................................................................................... xiii
Chapter 1
Overview
System Features ............................................................................................................... 1-2
Processors .................................................................................................................. 1-3
Expansion Slots ......................................................................................................... 1-3
PCI Hot Plug Capability............................................................................................1-4
Hot-Plug System Fans...............................................................................................1-5
Media Bays................................................................................................................1-9
Power Supply Units.................................................................................................1-10
Memory Board Features ................................................................................................ 1-10
Peripheral Board Features..............................................................................................1-11
SCSI ........................................................................................................................ 1-11
ROM ........................................................................................................................ 1-11
Supported External Interfaces ................................................................................. 1-12
Network Interface Controller (NIC) Features................................................................1-12
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Contents
High-Availability Features ..................................................................................... 1-13
Serviceability Features ........................................................................................... 1-13
Major Hardware Options............................................................................................... 1-14
Front Panel Components ............................................................................................... 1-15
Rear Panel Components ................................................................................................ 1-16
Diagnostics Tools.......................................................................................................... 1-18
Security Features........................................................................................................... 1-18
Software Security ................................................................................................... 1-19
Routine Maintenance .................................................................................................... 1-19
Warranties ..................................................................................................................... 1-20
Server Registration........................................................................................................ 1-20
Chapter 2
Hardware Options
Non-Hot-Plug Server Areas ............................................................................................ 2-2
Hot-Plug Server Areas .................................................................................................... 2-2
System Board Components ............................................................................................. 2-3
Installing Non-Hot-Plug Options .................................................................................... 2-5
Preparing to Install Non-Hot-Plug Options .............................................................. 2-6
Processors ................................................................................................................. 2-7
System Memory...................................................................................................... 2-12
Peripheral Board Components................................................................................ 2-18
PCI Non-Hot-Plug Expansion Board...................................................................... 2-19
Remote Insight Lights-Out Edition Board.............................................................. 2-23
Emulex Host Bus Adapter Controllers ................................................................... 2-23
Auxiliary Serial Connector ..................................................................................... 2-24
Installing PCI Hot Plug Options ................................................................................... 2-26
PCI Hot Plug Expansion Boards............................................................................. 2-26
PCI Hot Plug Utilities............................................................................................. 2-27
Hot-Plug SCSI Hard Drives ................................................................................... 2-27
Hot-Plug Power Supplies........................................................................................ 2-30
Chapter 3
Cabling Guidelines
Network Interface Controller (NIC)................................................................................ 3-2
SCSI Cabling................................................................................................................... 3-3
SCSI Ports................................................................................................................. 3-3
Internal Cabling with an Integrated Controller ............................................................... 3-4
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Contents
PCI Hot Plug Cabling ...................................................................................................... 3-4
IDE Media Cabling..........................................................................................................3-5
Power Cabling ................................................................................................................. 3-5
Securing the Power Cord...........................................................................................3-6
Appendix A
Regulatory Compliance Notices
Regulatory Compliance Identification Numbers ............................................................ A-1
Federal Communications Commission Notice ............................................................... A-1
Class A Equipment................................................................................................... A-2
Class B Equipment ................................................................................................... A-2
Declaration of Conformity for Products Marked with the FCC Logo,
United States Only ................................................................................................... A-3
Modifications ........................................................................................................... A-3
Cables ....................................................................................................................... A-4
Canadian Notice (Avis Canadien) .................................................................................. A-4
Class A Equipment................................................................................................... A-4
Class B Equipment ................................................................................................... A-4
Mouse Compliance Statement ........................................................................................ A-4
European Union Notice .................................................................................................. A-5
Japanese Notice .............................................................................................................. A-6
Taiwanese Notice............................................................................................................ A-6
Laser Device ................................................................................................................... A-7
Laser Safety Warnings ............................................................................................. A-7
Compliance with CDRH Regulations ...................................................................... A-7
Compliance with International Regulations ............................................................. A-7
Laser Product Label ................................................................................................. A-8
Laser Information..................................................................................................... A-8
Battery Replacement Notice ........................................................................................... A-9
Appendix B
Electrostatic Discharge
Grounding Methods ........................................................................................................ B-2
Appendix C
Installing a New Battery
System Board Battery Replacement ............................................................................... C-1
Installing the System Board Battery......................................................................... C-2
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Contents
Appendix D
LED Indicatiors
Front Panel LEDs............................................................................................................D-1
Hot-Plug SCSI Hard Drive LEDs ...................................................................................D-2
Hot-Plug Fan LEDs.........................................................................................................D-6
Front Panel Fan LED................................................................................................D-6
Hot-Plug Fan LEDs ..................................................................................................D-7
Power Supply LEDs .................................................................................................D-8
PCI Hot Plug LEDs ..................................................................................................D-9
RJ-45 Network Connector LEDs ..................................................................................D-13
Internal Diagnostic Display (IDD)................................................................................D-15
Interlock Status LED Indicators....................................................................................D-17
List of Figures
1-1 StorageWorks NAS Executor E7000........................................................................ 1-1
1-2 Hot-plug fan locations .............................................................................................. 1-6
1-3 Front panel fan LED ................................................................................................. 1-7
1-4 Internal hot-plug fan LED locations ......................................................................... 1-8
1-5 Hot-plug fan assembly LED ..................................................................................... 1-9
1-6 Front panel components.......................................................................................... 1-15
1-7 Rear panel components........................................................................................... 1-16
2-1 System board components ........................................................................................ 2-3
2-2 Pentium III Xeon processor for the NAS E7000 ...................................................... 2-7
2-3 Removing the top access panel................................................................................. 2-8
2-4 Processor slot locations ............................................................................................ 2-9
2-5 Removing the blanking panel from the processor slot ........................................... 2-10
2-6 Inserting the processor into the processor slot........................................................ 2-11
2-7 16-DIMM memory board slot and bank assignments ............................................ 2-12
2-8 Removing the standard 16-DIMM memory board ................................................. 2-14
2-9 Installing and latching a DIMM module ................................................................ 2-15
2-10 Locating DIMM slots on a 16-slot memory board ................................................. 2-16
2-11 Installing the memory board................................................................................... 2-17
2-12 Peripheral board components ................................................................................. 2-18
2-13 Removing an expansion board................................................................................ 2-21
2-14 Inserting and securing an expansion board............................................................. 2-22
2-15 Cabling the auxiliary serial connector .................................................................... 2-25
2-16 Removing a blanking panel .................................................................................... 2-29
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Contents
2-17 Installing a hot-plug SCSI hard drive......................................................................2-29
2-18 Hot-plug power supply locations ............................................................................ 2-30
2-19 Hot-plug power supply LEDs ................................................................................. 2-31
2-20 Removing a hot-plug power supply ........................................................................ 2-32
3-1 Connecting the network interface ............................................................................. 3-2
3-2 Standard cabling configuration from SCSI port 1 to the hot-plug SCSI hard drive
cage ........................................................................................................................... 3-3
3-3 Securing the AC power cord with tie-wrap...............................................................3-6
C-1 Removing a system board battery ............................................................................ C-2
C-2 Inserting a new battery ............................................................................................. C-3
D-1 Front panel LEDs ..................................................................................................... D-1
D-2 Hard drive LED indicators ....................................................................................... D-3
D-3 Hot-plug fan assembly LED location....................................................................... D-7
D-4 Power supply LEDs.................................................................................................. D-8
D-5 PCI Hot Plug button LEDs....................................................................................... D-9
D-6 PCI Hot Plug button and LEDs (interior view)...................................................... D-12
D-7 LEDs for NIC port 3 and 4..................................................................................... D-13
D-8 Rear panel showing LEDs with standard configuration......................................... D-14
D-9 Internal Diagnostic Display (IDD) ......................................................................... D-15
D-10 Interlock LED indicators on the system board....................................................... D-17
List of Tables
1-1 Hot-Plug Fan Locations ............................................................................................ 1-6
1-2 Front Panel Fan LED ................................................................................................ 1-7
1-3 Internal Hot-Plug Fan LEDs ..................................................................................... 1-8
1-4 Hot-Plug Fan Assembly LED Status.........................................................................1-9
1-5 Front Panel Components ......................................................................................... 1-15
1-6 Rear Panel Components .......................................................................................... 1-16
2-1 System Board Components ....................................................................................... 2-3
2-2 Processor Slot Locations ........................................................................................... 2-9
2-3 Memory Expansion Board Components ................................................................. 2-12
2-4 Peripheral Board Components ................................................................................ 2-18
2-5 Hot-Plug Power Supply Locations..........................................................................2-30
2-6 Hot-Plug Power Supply LEDs ................................................................................ 2-31
3-1 Internal SCSI Cabling ............................................................................................... 3-4
A-1 Laser Information..................................................................................................... A-8
D-1 Front Panel LEDs ..................................................................................................... D-2
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Contents
D-2 Hard Drive LED Indicator Status Combinations......................................................D-4
D-3 Front Panel Fan LED................................................................................................D-6
D-4 Hot-Plug Fan LED Status .........................................................................................D-7
D-5 Hot-Plug Power Supply LEDs..................................................................................D-8
D-6 PCI Hot Plug Button LEDs.......................................................................................D-9
D-7 PCI Hot Plug LED Status Indicators ......................................................................D-10
D-8 PCI Hot Plug Button and LEDs..............................................................................D-12
D-9 RJ-45 Network Connector LEDs............................................................................D-13
D-10 Network Interface Controller LEDs .......................................................................D-14
D-11 Internal Diagnostic Display (IDD) Messages.........................................................D-16
D-12 Interlock LED Indicators ........................................................................................D-18
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About This Guide
For customers experienced in server installation, this hardware reference guide
provides information about the StorageWorks NAS Executor E7000 hardware
features and how to access the hardware.
Intended Audience
This guide is intended for individuals who possess a working knowledge of how to
install and maintain a server-based network. A minimal understanding of deploying
and configuring a corporate network is required.
Important Safety Information
Before installing this product, read the Important Safety Information document
provided. Make sure this booklet is included with the package.
Symbols on Equipment
The following symbols may be placed on equipment to indicate the presence of
potentially hazardous conditions:
WARNING: This symbol, in conjunction with any of the following symbols,
indicates the presence of a potential hazard. The potential for injury exists if
warnings are not observed. Consult your documentation for specific details.
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About This Guide
This symbol indicates the presence of hazardous energy circuits or electric
shock hazards. Refer all servicing to qualified personnel.
WARNING: To reduce the risk of injury from electric shock hazards, do not
open this enclosure. Refer all maintenance, upgrades, and servicing to
qualified personnel.
This symbol indicates the presence of electric shock hazards. The area
contains no user or field serviceable parts. Do not open for any reason.
WARNING: To reduce the risk of injury from electric shock hazards, do not
open this enclosure
This symbol on an RJ-45 receptacle indicates a network interface connection.
WARNING: To reduce the risk of electric shock, fire, or damage to the
equipment, do not plug telephone or telecommunications connectors into this
receptacle.
This symbol indicates the presence of a hot surface or hot component. If this
surface is contacted, the potential for injury exists.
WARNING: To reduce the risk of injury from a hot component, allow the
surface to cool before touching.
These symbols, on power supplies or systems, indicate that the
equipment is supplied by multiple sources of power.
WARNING: To reduce the risk of injury from electric shock,
remove all power cords to completely disconnect power from the
system.
This symbol indicates that the component exceeds the recommended
weight for one individual to handle safely.
Weight in kg WARNING: To reduce the risk of personal injury or damage to the
equipment, observe local occupational health and safety requirements and
Weight in lb
guidelines for manual material handling.
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About This Guide
Rack Stability
WARNING: To reduce the risk of personal injury or damage to the equipment,
be sure that:
The leveling jacks are extended to the floor.
The full weight of the rack rests on the leveling jacks.
The stabilizing feet are attached to the rack if it is a single-rack installation.
The racks are coupled in multiple-rack installations.
Only one component is extended at a time. A rack may become unstable if
more than one component is extended for any reason.
Symbols in Text
These symbols may be found in the text of this guide. They have the following
meanings.
WARNING: Text set off in this manner indicates that failure to follow directions
in the warning could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could
result in damage to equipment or loss of information.
IMPORTANT: Text set off in this manner presents clarifying information or specific
instructions.
NOTE: Text set off in this manner presents commentary, sidelights, or interesting points of
information.
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About This Guide
Text Conventions
This document uses the following conventions:
Italic type indicates complete titles of manuals or variables. Variables include
information that varies in system output, in command lines, and in command
parameters in text.
Bold type is used for emphasis of selected onscreen elements (menu options,
command names, dialog box names, and so on) and keyboard keys.
Monospace typeface indicates code examples, screen displays, and user
input.
Related Documents
For additional information on the topics covered in this guide, refer to the Compaq
StorageWorks NAS Executor E7000 Administration Guide and the Compaq
StorageWorks NAS Executor E7000 Quick Start Guide.
Getting Help
If you have a problem and have exhausted the information in this guide, you can get
further information and other help in the following locations.
Compaq Technical Support
In North America, call the Compaq Technical Support Phone Center at
1-800-OK-COMPAQ. This service is available 24 hours a day, 7 days a week. For
continuous quality improvement, calls may be recorded or monitored. Outside North
America, call the nearest Compaq Technical Support Phone Center. Telephone
numbers for worldwide Technical Support Centers are listed on the Compaq website,
www.compaq.com.
Be sure to have the following information available before you call Compaq:
Technical support registration number (if applicable)
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About This Guide
Product serial number
Product model name and number
Applicable error messages
Add-on boards or hardware
Third-party hardware or software
Operating system type and revision level
Compaq Website
The Compaq website has information on this product as well as the latest drivers and
Flash ROM images. You can access the Compaq website by logging on to the
Internet at www.compaq.com/storage.
Compaq Authorized Reseller
For the name of your nearest Compaq authorized reseller:
In the United States, call 1-800-345-1518.
In Canada, call 1-800-263-5868.
Elsewhere, see the Compaq website for locations and telephone numbers.
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1
Overview
The StorageWorks NAS Executor E7000 is housed in a modular, 7-inch
rack-mount chassis that combines expandability with efficient, space-saving design.
This chapter provides an overview of the NAS E7000 features and briefly describes
high availability, device management, and serviceability features.
Figure 1-1: StorageWorks NAS Executor E7000
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Overview
System Features
The NAS E7000 combines enhanced performance and optimal rack density with
maximum availability and manageability. Features include:
Intel Pentium III Xeon processors (900-MHz front side bus) with support for up
to four processors-(2 processors standard, upgradable to four)
64-bit I/O technology (66/33 MHz)
PC100 ECC SDRAM-(2 GB standard, upgradable to 4 GB)
Compaq NC3134 Fast Ethernet NIC 64-PCI Dual Base 10/100 network interface
card combined with a Compaq NC3135 Fast Ethernet Dual 10/100 Upgrade
Module
4U form factor (7 in)
Remote Insight Lights-Out Edition board
Emulex Host Bus Adapters (HBA)
PCI Hot Plug slots
Redundant hot-plug system fans
Redundant hot-plug power supplies
Error checking and correcting (ECC) SDRAM memory
Redundant NIC support
Compaq Automatic Server Recovery-2 (ASR-2)
Compaq Remote Insight Manager
Disk Drive Fault Tolerance
Compaq Pre-Failure Warranty on all Compaq hard drives, processors, and
memory
Compaq Remote Insight Lights-Out Edition management support
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Overview
NAS E7000 serviceability features include:
Modular system board design that reduces service and maintenance time
Component commonality with other StorageWorks devices that reduces
acquisition times for spare parts while increasing availability and ease of use
from device to device
Improved diagnostics for memory and processor functioning with Internal
Diagnostic Display (IDD)
Improved cable management
Processors
The NAS E7000 includes two or more self-terminating 900-MHz front-side bus
processors. Two standard configurations of the NAS E7000 are available; one that
ships with two processors, and one that ships with four processors. For information
on buying and installing optional processors, contact your Compaq authorized
reseller or visit the Compaq website:
www.compaq.com/storage
Expansion Slots
There are a total of six PCI expansion slots in the NAS E7000 to accommodate PCI
Hot Plug and non-hot-plug options.
The standard NAS E7000 configuration includes:
One unpopulated 64-bit 33-MHz non-hot-plug slot (slot 1)
Two 64-bit 33-MHz PCI Hot Plug slots, each populated with a fibre channel host
bus adapter (HBA) Controller (slots 2 and 3)
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Overview
One 64-bit 66-MHz PCI Hot Plug slot populated with a Compaq NC3134 Fast
Ethernet NIC 64-PCI Dual Base 10/100 network interface card combined with a
Compaq NC3135 Fast Ethernet Dual 10/100 Upgrade Module (slot 5)
The network interface can be upgraded to support 1-GB transmissions with a
Compaq NC6132 1000 SX Upgrade Module. Contact your Compaq authorized
reseller for additional information.
One unpopulated 64-bit 66-MHz PCI Hot Plug slot (slot 4). Optional NICs
available for this slot include models NC6132, NC6133,NC6134, NC6136, and
NC7131.
One 32-bit 33-MHz non-hot-plug slot populated with a Remote Insight
Lights-Out Edition board (slot 6)
The NAS E7000 also ships with an auxiliary serial connector for added serial device
support.
PCI Hot Plug Capability
PCI Hot Plug capability lets you remove and replace, upgrade, and add PCI
expansion boards without having to take the device offline. Although any PCI board
can be placed into a PCI Hot Plug slot, PCI Hot Plug drivers and operating system
support are required to enable PCI Hot Plug capabilities.
The PCI Hot Plug push button allows hot access directly at each PCI slot without
requiring the PCI Hot Plug utility software. PCI Hot Plug events can be initiated
either from the button or from the software utility.
For more information about PCI Hot Plug capabilities, refer to the
Documentation CD and the Systems Reference CD, both included in the Reference
Information pack with your device.
NOTE: The HBA is not a hot plug device. The HBA uses Secure Path which does not
currently support hot replacement.
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Overview
Hot-Plug System Fans
The NAS E7000 includes hot-plug fans that provide continuous protection against
overheating and heat-related system interruptions.
Under normal operating conditions, the system is served by four dual-fan units and
stays cool with at least seven fans running. A single fan failure does not affect system
performance or slow user access to network applications. When the administrator
receives notification from the system that one fan has failed, replacement of the
failed component can be completed without disruption to system functioning or
unnecessary down time for network users.
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Overview
Locating Hot-Plug Fans
There are a total of eight fans mounted as four duplex fan units in the device as
shown in the following illustration. Use the fan LED indicators to verify the activity
on each unit.
1 2
12
34
78
56
3 4
Figure 1-2: Hot-plug fan locations
Table 1-1: Hot-Plug Fan Locations
Item Component Fan Identifiers
Fan Assembly A Fans 1 and 2
Fan Assembly B Fans 3 and 4
Fan Assembly C Fans 5 and 6
Fan Assembly D Fans 7 and 8
Verify the status of the fans by noting the color and activity of the LED light
mounted on each fan assembly. See Table 1-4.
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Overview
Front Panel Fan LED
Front panel fan LEDs display a color-coded message about the status of the fans. The
front panel fan LED is the third LED to the right of the Power On/Standby switch on
the front of the device. See Appendix D for additional information about front panel
LEDs. The following illustration and table show the location of the fan LED and
provide a description of hot-plug fan LED messages.
1
Figure 1-3: Front panel fan LED
Table 1-2: Front Panel Fan LED
LED Color Description
Green All fans are operational.
Amber One or more fans have failed.
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Overview
Each hot-plug fan unit has an LED running from the hot-plug fan I/O connector that
is visible through the top of the fan unit cover. See the following illustrations and
tables for locations of hot-plug fan LEDs within the chassis.
1 2
12
34
78
56
3 4
Figure 1-4: Internal hot-plug fan LED locations
Table 1-3: Internal Hot-Plug Fan LEDs
Item Component
Fan Assembly A LED
Fan Assembly B LED
Fan Assembly C LED
Fan Assembly D LED
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Overview
Figure 1-5: Hot-plug fan assembly LED
Table 1-4: Hot-Plug Fan Assembly LED Status
LED Indicator Status
No light Power is not applied to the
fan.
Green light Power is applied to the fan
and fan is functional.
Amber Fan failure
Media Bays
Hot-Plug Drive Bay
The NAS E7000 supports one SCSI hard-drive cage that is populated with two 1-inch
standard 36.4-GB hot-plug Ultra 3 SCSI hard drives.
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Overview
Power Supply Units
NOTE: The following guidelines are general. Use the Power Supply Viewer Utility and option
documentation to obtain the most accurate power capacity and assessment of power margin.
The NAS E7000 ships standard with two hot-plug power supplies
(450 w at 220/110V) providing fully redundant power supplies with the ability to
balance power demands throughout the system.
Advanced power capabilities include:
automatic line-sensing capability that replaces manual voltage selection
power-down management feature that moves the system into Standby mode
cleanly and quickly
Memory Board Features
Two standard configurations of the NAS E7000 are available; one that has 2 GB of
RAM and ships with two processors, and one that has 4 GB of RAM and ships with
four processors. Features include:
Error checking and correcting (ECC) memory with single-bit error correction and
detection down to a single DIMM. Each bank must be populated with four
DIMM modules. The NAS E7000 allows for multi-bit error detection at the
memory bank level.
Although DIMM modules must be matched for size, type, and speed within a
four-slot bank, the size may vary from bank to bank.
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Overview
Peripheral Board Features
The NAS E7000 features a peripheral board that supports system utilities and
connectors including:
System battery
SCSI connectors
Interface connectors
-- Hot-plug keyboard
-- Mouse
-- Serial (1 standard, 1 auxiliary)
SCSI
SCSI port 1 for internal drive support
SCSI port 2 for external tape drive support only (does not support multi-Logical
Unit Number (LUN) devices)
To determine the optional controller boards currently supported for controller
duplexing or expanding storage capacity, see Chapter 3, "Cabling Guidelines."
ROM
Software upgradeable firmware including diagnostics
Options ROMPaq utility used to upgrade ROM
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Overview
Supported External Interfaces
External SCSI (supporting tape drives only)
Serial (one standard and one auxiliary)
Hot-plug keyboard
Mouse
NOTE: Keyboard and mouse are not included as standard NAS E7000 features.
Network Interface Controller (NIC) Features
The NAS E7000 includes a Compaq NC3134 Fast Ethernet NIC 64-PCI Dual Base
10/100 network interface card combined with a Compaq NC3135 Fast Ethernet Dual
10/100 Upgrade Module installed in PCI Hot Plug slot five. Features of the controller
include:
Four RJ-45 connectors for 10BaseT or 100 TX Ethernet
PCI Hot Plug support
Adapter Fault Tolerance (AFT)
Adaptive Load Balancing (ALB)
Fast Etherchannel support
Full-duplex Ethernet support for up to 20 or 200 MB/s aggregate bandwidth
per port
Support for the optional Compaq NC6132 1000 SX Upgrade Module for an
industry-standard upgrade to Gigabit Ethernet. The NAS E7000 also supports a
wide range of NICs including models NC6132, NC6133, NC6134, NC6136, and
NC7131.
Software support for one dual-port, two dual-port, or two single-port
redundant NICs
For additional information, refer to the user documentation for your NIC.
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Overview
High-Availability Features
The NAS E7000 provides the following standard features to maximize device
availability:
PCI Hot Plug expansion slots (4 total, 1 available)
Redundant hot-plug power supplies (2)
Hot-plug system fans (8) mounted as dual-fan assemblies (4)
Error Checking and Correcting (ECC) SDRAM memory
Redundant NIC support
Compaq Remote Insight Lights-Out Edition Management Board support
Serviceability Features
Serviceability features in the NAS E7000 include:
Toolless internal design for easy access to all internal components
Modular system board design for reduced service and maintenance time
Component commonality with other StorageWorks devices for reduced spare
parts inventory costs
Improved diagnostics with memory and processor Internal Diagnostic Display
(IDD)
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Overview
Major Hardware Options
The NAS E7000 supports several device hardware options available from a Compaq
authorized reseller or service provider. Hardware option installation instructions are
provided with each hardware option kit. For additional information on Compaq
devices and options, visit the Compaq website:
www.compaq.com/storage
NAS E7000 options include:
Intel Pentium III Xeon processors (4 maximum)
External tape drives
Clustering support
Error checking and correcting (ECC) SDRAM memory
Redundant network interface controllers (NICs)
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Overview
Front Panel Components
Use the following illustration to locate components on the front panel of your
NAS E7000.
1 2 3 4 5 6 7 8 9
10
Figure 1-6: Front panel components
Table 1-5: Front Panel Components
Item Component
Power switch
Power/interlock LED
Memory/processor LED
Fan LED
Hot-plug power supply 2
Hot-plug power supply 1
(primary)
CD-ROM drive
Diskette drive
Hot-plug SCSI hard drive
bays (not for use) (2)
Hot-plug SCSI hard drives (2)
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Overview
Rear Panel Components
Use the following illustration to locate components on the rear panel of your
NAS E7000.
6
2
1 3 4 5
654 321
18 17 16 15 14 13 12 11 10
19 7
9 8
Figure 1-7: Rear panel components
Table 1-6: Rear Panel Components
Item Component
Auxiliary serial knockout
Parallel port (not for use)
External SCSI connector for
tape drive support only (multi-
Logical Unit Number (LUN)
not supported)
Video connector (on the RIB)
AC adapter connector (for the
RIB)
PCI Hot Plug expansion slots
(4)
continued
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Overview
Table 1-6: Rear Panel Components continued
Item Component
Non-hot-plug PCI expansion
slots (2)
Host bus adapters (HBAs)
4-Port NIC with RJ-45
connectors
Remote Insight Lights-Out
Edition board (RIB)
Keyboard and mouse
connector (on the RIB)
LAN connector (for the RIB)
Video connector (not
supported)
Mouse connector
Hot-plug keyboard connector
Serial connector A
Hot-plug power supply 1 cord
connector (primary)
Hot-plug power supply 2 cord
connector
VHDC SCSI knockouts (2)
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Overview
Diagnostics Tools
Some of the Compaq software and firmware diagnostics tools include:
Power-On Self-Test (POST)
Diagnostics (DIAGS)
ROMPaq utilities to upgrade flash ROMs
Drive Array Advanced Diagnostics (DAAD)
For additional information about Compaq diagnostic tools, refer to the
Documentation CD that shipped with your device.
Security Features
For detailed information regarding the security features listed below, refer to the
Documentation CD included in the Reference Information pack shipped with your
device or visit the Compaq website:
www.compaq.com/storage
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Overview
Software Security
Software security features are established through the Compaq System Configuration
Utility and include:
Administrator password
Configuration lock
Power-on password
Diskette boot override
Diskette write control
Diskette boot control
Keyboard password
Remote access password
Network saver mode
Serial/parallel interface control
QuickLockTM
Serial interface control
NVRAM invalidate
Routine Maintenance
For information regarding routine maintenance and safety precautions, refer to the
Documentation CD included in the Reference Information pack of the shipping box.
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Overview
Warranties
For no additional cost, the NAS E7000 includes the following standard warranties:
Three-Year Parts, Labor, and On-Site Limited Warranty
Next Business Day Warranty
Pre-Failure Warranty on processors, memory, hard drives, and power supplies
Global Warranty
One-Year Limited Software Warranty
For additional service and support offerings, visit the Compaq website:
www.compaq.com/storage
Server Registration
Registering your device provides Compaq with valuable information on device
installation. This information helps Compaq serve your needs better now and in the
future. Visit the Compaq website to register your device:
www.compaq.com/register
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2
Hardware Options
This chapter provides step-by-step instructions for installing optional hardware
equipment in your StorageWorks NAS Executor E7000 device. For additional
instructions, refer to the installation instructions provided in each Compaq device
option kit. Refer to the following documents for illustrated guides for installing
Compaq option upgrades:
Hardware installation and configuration poster included in the shipping box
Color labels attached to user access areas on the device
Compaq devices include both hot-plug and non-hot-plug areas and components. With
non-hot-plug installations, you must shut down all power to the device when
installing options, upgrades, or replacements. With hot-plug installations, you can
leave your device powered on when installing options, upgrades, or replacements.
IMPORTANT: Refer to the information provided with hardware option kits before powering
down the device. Before installing certain options, you must back up all system data before
powering down the device.
Install all non-hot-plug options before completing the device setup and installation
process. Installing non-hot-plug hardware after your device is functional requires that
you back up data, shut down the device completely, and remove all power cords.
Detailed instructions for installing optional components, including storage media,
expansion boards, fans, and processors are also provided in each device option kit.
For information about upgrading your NAS E7000 and obtaining the hot-plug and
non-hot-plug options mentioned in this setup and installation guide, contact your
Compaq authorized reseller or visit the Compaq website:
www.compaq.com/storage
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Hardware Options
WARNING: To reduce the risk of personal injury or damage to the equipment,
Compaq recommends that only trained and qualified personnel install
non-hot-plug components. In particular, personnel should be trained to deal
with products capable of producing hazardous energy levels.
Non-Hot-Plug Server Areas
System board
PCI expansion slots (2)
Processor slots (4)
Memory board
Memory DIMM slots (16)
Hot-Plug Server Areas
SCSI hard drives (2)
Power supplies (2)
PCI Hot Plug expansion slots (4)
Dual-fan assemblies (4)
NOTE: PCI Hot Plug slot 5 is populated with the system network interface controller (NIC)
card.
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Hardware Options
System Board Components
Use the following illustration, along with your server setup poster, to locate system
board components including slots, switches, and connectors. Refer to the illustrated
labels attached to the inside of the device access panels for additional guidance in
locating components.
22 23 24
1
2
21
3
20
4
19
5
18
17
16
11 10
14 13 12 9 8
15 6
7
Figure 2-1: System board components
Table 2-1: System Board Components
Item Component Item Component
Memory board Unpopulated
slot
Processor slot 1 Unpopulated
Processor slot 2 Diskette slot
Processor slot 3 Unpopulated
Processor slot 4 IDE CD-ROM
connector
continued
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Hardware Options
Table 2-1: System Board Components continued
Item Component Item Component
Remote Insight PCI Hot Plug
Board expansion slot 2
connector (containing an
Emulex Host
Bus Adapter
(HBA)
controller)
Unpopulated PCI Hot Plug
expansion slot 3
(containing an
Emulex Host
Bus Adapter
(HBA)
controller)
Unpopulated PCI Hot Plug
expansion slot 4
(unused)
Power PCI Hot Plug
connecors expansion slot 5
(containing the
4-port NIC)
Service switch PCI Hot Plug
connector
Processor PCI
configuration non-hot-plug
switch (SW4) expansion slot 6
(containing the
Remote Insight
Lights-Out
Edition Board)
PCI non-hot-plug Peripheral
expansion slot 1 board slot
(unused)
NOTE: The included Remote Insight Lights-Out Edition board functions properly only when it
is installed in non-hot-plug expansion slot 6 and is connected to the Remote Insight Board
four-pin connector on the system board.
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Hardware Options
NOTE: For locations of the primary and secondary PCI Hot Plug connectors, refer to the
full-color label attached to the top access panel of the device.
Installing Non-Hot-Plug Options
If you are installing non-hot-plug options before completing the device setup and
installation process, it is not necessary to back up stored data or to shut down the
device. However, any time that you power down the device completely, it is
important to back up all data stored on the device. At all times, be aware of potential
electrical hazards to work as safely as possible.
Installing non-hot-plug components requires only the Torx T-15 screwdriver included
with your device and screws or mounting strips provided in each option kit. For
information about obtaining Compaq option kits for upgrading your NAS E7000,
contact a Compaq authorized reseller.
WARNING: To reduce the risk of electric shock or damage to the equipment:
Disconnect power from the device by unplugging all power cords from
either the electrical outlet or the device.
Do not disable the power cord grounding plug. The grounding plug is an
important safety feature.
Plug the power cord into a grounded (earthed) electrical outlet that is easily
accessible at all times.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the
internal system components to cool before touching surface areas.
CAUTION: Electrostatic discharge can damage electronic components. Make sure
you are properly grounded before beginning any installation procedure.
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Hardware Options
Preparing to Install Non-Hot-Plug Options
Before installing a non-hot-plug hardware option:
1. Back up data.
NOTE: In a new NAS E7000, it is only necessary to back up data after installation and
configuration is complete.
2. Shut down the operating system as directed in the operating system instructions.
3. If the device is on, move the power switch to the Standby position.
4. Verify that the first system LED on the front panel, located nearest the
Power On/Standby switch, turns amber and that all fans stop spinning.
WARNING: Before removing the top access panel, be sure that the power
switch is set in the Standby position and that the power cord is disconnected
from the electrical outlet.
IMPORTANT: The system power in the NAS E7000 does not shut off completely from the
front panel Power On/Standby switch. The two positions of the switch function as On and
Standby, rather than On and Off. The Standby position removes power from most of the
electronics and the drives; however, portions of the power supply and some internal circuitry
remains active.
To remove all power from the system, it is necessary to disconnect the power cord from the
device. In systems with multiple power supplies, disconnect all the power cords to remove
power from the system.
NOTE: After setting the Power On/Standby switch to Standby, it may take the operating
system up to 30 seconds before shutting down the power.
5. Disconnect all power cords after the system shuts down.
6. Disconnect any other external equipment connected to the computer.
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