December 2001 (First Edition)
Product Version: Version 1.0
These release notes are for the Compaq StorageWorks NAS
Executor E7000 running version 2.0 of the Compaq NAS
software image and provide important information not covered
in other documentation.
COMPAQ CONFIDENTIAL
Writer: Douglas Warren File Name: StorageWorks NAS Execitor E7000 Release Note version 1.0.doc
Codename: Eusebio Part Number: 261259-001 Last Saved On: 12/7/01 4:12 PM
2001 Compaq Computer Corporation
Compaq, the Compaq logo, and StorageWorks [list all Compaq marks used in the
work] are trademarks of Compaq Information Technologies Group, L.P.
[Microsoft, MS-DOS, Windows, and Windows NT are trademarks of Microsoft
Corporation.]
[Intel, Pentium, Celeron, and Xeon are trademarks of Intel Corporation.]
[The Open Group and UNIX are trademarks of The Open Group.]
All other product names mentioned herein may be trademarks of their respective
companies.
Compaq shall not be liable for technical or editorial errors or omissions contained
herein. The information in this document is provided "as is" without warranty of any
kind and is subject to change without notice. The warranties for Compaq products
are set forth in the express limited warranty statements accompanying such products.
Nothing herein should be construed as constituting an additional warranty.
December 2001 (First Edition)
Part Number 261259-001
Contents
Overview .............................................................................................. 5
Software Updates ................................................................................ 5
Services for Unix (SFU)........................................................................ 5
NFS Logging ......................................................................................5
NFS administrative shares support .....................................................6
Volume Mount Points support............................................................6
User name mapping Japanese characters............................................6
NFS Share parameters cannot be changed after taking group offline.7
Admin cannot list and map domain users and groups for SFU
mapping unless the SFU admin is logged into the domain.................8
Password Synchronization will not work correctly on a Domain
Controller without an Admin UI.........................................................9
Disconnected Client Telnet Session causes the SFU GUI to hang ...11
How to read SFU Help......................................................................11
Storage, SAN, and Switching ............................................................ 11
LUN Identification............................................................................11
SAN Connection Process..................................................................15
Hub and loop switch restrictions.......................................................17
Support For Enterprise Virtual Array ...............................................17
SNMP Management ........................................................................... 18
Cluster Agent Activation ..................................................................18
Cluster Setup Tool ............................................................................. 18
Cluster Setup Tool screens lose focus ..............................................18
Cluster Setup Tool requires a Gateway ............................................18
Quick Restore Process ...................................................................... 19
Quick Restore Removes all Data on the local disks .........................19
StorageWorks Virtual Replicator ...................................................... 19
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COMPAQ CONFIDENTIAL
Writer: Douglas Warren File Name: StorageWorks NAS Execitor E7000 Release Note version 1.0.doc
Codename: Eusebio Part Number: 261259-001 Last Saved On: 12/7/01 4:12 PM
Disk Defragment does not work on SWVR volumes.......................19
LVM Defaults to Dynamic Disk ...................................................... 19
Network Disks .................................................................................. 19
Lifeguard and Snapshots .................................................................. 20
Snapshots Naming ............................................................................ 20
SWVR and TaskScheduler ............................................................... 20
Using Virtual Replicator With Other Windows Tools ..................... 21
Segment Size .................................................................................... 22
Allocation Unit Size ......................................................................... 22
SWVR Driver and Windows Powered Operating System Issue ...... 22
VR Namespace Recovery.................................................................23
NAS Web User Interface .................................................................... 24
WebUI hangs when moving the cluster group ................................. 24
Loading page malfunction................................................................24
Web UI default page may change.....................................................24
Terminal Services returns a VBScript error ..................................... 25
Moving an owned Cluster resource should report an error .............. 25
Managing NTFS Mountpoints..........................................................26
CIFS incorrectly allows 'Change' selection ...................................... 26
4
COMPAQ CONFIDENTIAL
Writer: Douglas Warren File Name: StorageWorks NAS Execitor E7000 Release Note version 1.0.doc
Codename: Eusebio Part Number: 261259-001 Last Saved On: 12/7/01 4:12 PM
Overview
These release notes are for the Compaq StorageWorks NAS
Executor E7000 running version 2.0 of the Compaq NAS
software image and provide important information not covered
in other documentation.
IMPORTANT: Read this entire document before installing and configuring the
StorageWorks NAS Executor E7000.
Software Updates
The software that ships with the StorageWorks NAS Executor
E7000 includes a special build of Microsoft Windows Powered
(R) Operating System. Any software updates must be qualified
against the Windows Powered (R) Operating System.
IMPORTANT: Only install Compaq approved patches or service packs.
To view the list of approved patches please see the
StorageWorks NAS Website at:
http://www.compaq.com/storage/nas_index.html.
Services for Unix (SFU)
NFS Logging
When the NFS log becomes full, Microsoft SFU (Services for
Unix) stops logging events. No more events can be logged until
the size of the log is increased, the log is cleared, or the log is
deleted. In order to clear or delete the log, the Server for NFS
service must first be stopped on the server.
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COMPAQ CONFIDENTIAL
Writer: Douglas Warren File Name: StorageWorks NAS Execitor E7000 Release Note version 1.0.doc
Codename: Eusebio Part Number: 261259-001 Last Saved On: 12/7/01 4:12 PM
NFS administrative shares support
SFU does not work with administrative shares in the same
fashion as CIFS. By default, a volume drive such as C: is CIFS
shared as C$. This is an example of an administrative share and
is hidden to CIFS clients. If an NFS share is created and named
drive$ as in the example, the share will not be hidden to NFS
clients. This NFS share will act as a normal NFS share.
Volume Mount Points support
NTFS mount points are used to allow a volume to be mounted on
an existing directory rather than at the root of a new drive letter.
Using mount points is valuable because it eliminates the 26 drive
letter limitation.
Services for UNIX does not support volume mount points. NFS
clients will not be able to access data on volumes mounted using
a volume mount point.
To resolve this issue, if a volume will be used for NFS shares, be
sure to mount the volume using a drive letter.
User name mapping Japanese characters
User name mapping for the network file system (NFS) server
does not support Windows or UNIX user names containing
Japanese characters.
The name of NFS client groups that are used by the NFS server
cannot contain Japanese characters.
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COMPAQ CONFIDENTIAL
Writer: Douglas Warren File Name: StorageWorks NAS Execitor E7000 Release Note version 1.0.doc
Codename: Eusebio Part Number: 261259-001 Last Saved On: 12/7/01 4:12 PM
NFS Share parameters cannot be changed after taking
group offline
Steps:
An NFS Share resource is created in the Cluster Management
section of the WebUI and is a member of GroupA. GroupA owns
other resources such as SCE Pools.
The admin attempts to take GroupA offline to edit the NFS
resource Parameters.
The following are the procedures to take a group offline using
the WebUI.
Select Cluster Management.
Click Resource Groups.
Click the radio button for the group to take offline.
Click Take Offline found under Tasks.
Click OK to confirm.
After the group is offline, the admin attempts to edit the NFS
resource parameters.
Here are the procedures for modifying NFS parameters.
Select Cluster Management.
Click Resources.
Click the radio button for the NFS resource that is a member of
the group that was taken offline.
Click Properties.
Click Parameters from the NFS resource properties page.
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COMPAQ CONFIDENTIAL
Writer: Douglas Warren File Name: StorageWorks NAS Execitor E7000 Release Note version 1.0.doc
Codename: Eusebio Part Number: 261259-001 Last Saved On: 12/7/01 4:12 PM
Edit the parameters and click OK.
An error will appear in this situation that reads "Error: The Path
entered does not exist."
Workaround:
Take only the NFS share that you want to edit offline and then
change parameters.
Procedures:
Select Cluster Management.
Click Resources.
Click the radio button for the NFS resource being edited.
Click Take Offline.
Return to the Resources page and click the radio button for the
NFS resource being edited.
Click Parameters from the NFS resource properties page.
Edit the parameters and click OK.
Admin cannot list and map domain users and groups for
SFU mapping unless the SFU admin is logged into the
domain.
The admin must log into the domain before mapping domain
users and groups. If the admin is not logged into the domain,
then the domain user or group is not on the list Windows users or
groups and cannot be mapped.
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COMPAQ CONFIDENTIAL
Writer: Douglas Warren File Name: StorageWorks NAS Execitor E7000 Release Note version 1.0.doc
Codename: Eusebio Part Number: 261259-001 Last Saved On: 12/7/01 4:12 PM
Password Synchronization will not work correctly on a
Domain Controller without an Admin UI
The sfucustom.msi file located on the StorageWorks NAS E7000
at c:\SFU does not install an Admin UI for password
synchronization on a DC.
The Admin UI is used to setup the following:
Direction of password synchronization
Encryption Key
Port Number
Password Sync retries
What unix systems to sync with
NOTE: NFS Authentication Tools and Password Synchronization can be installed
separately or together. The instructions follow.
1. Instructions to install Password Synchronization on the DC
by itself (no NFS Authentication Tools):
2. Allow the c:\WINNT\bin\SFU directory of the E7000 to be
shared.
3. net share SFU=C:\WINNT\bin\SFU
4. On the DC, connect to the share
5. net use Z: \\NAS_machine_name\SFU
6. Change directories from the DC to the root of the connected
E7000 share.
7. cd /d Z:\
8. Run the install program on the DC
9. OemSetup.msi ADDLOCAL=PasswdSync
SFUDIR=C:\SFU OEMINSTALL=TRUE
SOURCELIST=Z:\ /l*v %temp%\sfusetup.log /q
10. Reboot the DC.
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COMPAQ CONFIDENTIAL
Writer: Douglas Warren File Name: StorageWorks NAS Execitor E7000 Release Note version 1.0.doc
Codename: Eusebio Part Number: 261259-001 Last Saved On: 12/7/01 4:12 PM
11. The DC will have to be rebooted manually after installing
the password synchronization piece in order to run correctly.
12. Run the Admin UI on the DC and setup password
synchronization.
13. Click Start->Programs->Windows Services for Unix-
>Services for Unix Administration
14. Instructions to install NFS Authentication Tools on the DC
by itself (no Password Synchronization):
15. Use the instructions outlined in the E7000 Administration
Guide.
16. Instructions to install NFS Authentication Tools and
Password Synchronization on the DC:
17. Allow the c:\WINNT\bin\SFU directory of the E7000 to be
shared.
18. net share SFU=C:\WINNT\bin\SFU
19. On the DC, connect to the share
20. net use Z: \\NAS_machine_name\SFU
21. Change directories from the DC to the root of the connected
E7000 share.
22. cd /d Z:\
23. Run the install programs on the DC in the following order.
24. OemSetup.msi ADDLOCAL=NFSServerAuth
SFUDIR=c:\SFU OEMINSTALL=TRUE
SOURCELIST=Z:\ /l*v %temp%\sfusetup.log /q
25. OemSetup.msi ADDLOCAL=PasswdSync SFUDIR=c:\SFU
OEMINSTALL=TRUE SOURCELIST=Z:\ /l*v
%temp%\sfusetup.log /q
26. Reboot the DC. The DC will have to be rebooted manually
after installing the password synchronization piece in order
to run correctly.
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COMPAQ CONFIDENTIAL
Writer: Douglas Warren File Name: StorageWorks NAS Execitor E7000 Release Note version 1.0.doc
Codename: Eusebio Part Number: 261259-001 Last Saved On: 12/7/01 4:12 PM
Disconnected Client Telnet Session causes the SFU GUI to
hang
If a client Telnet session is forcibly disconnected from the E7000
while the SFU GUI is open, the SFU GUI can hang and become
unusable. To get around this, stop the SFU GUI on the E7000
using Task Manager and then reopen the SFU GUI.
How to read SFU Help
When browsing to the SFU help under the documentation menu
branch, the browser will prompt for action on downloading an
executable. Download this self-extracting zip file and allow it to
unzip to a temporary directory. Browse to that directory and
open the svcsunix.chm file to view the help for Microsoft SFU.
Storage, SAN, and Switching
LUN Identification
These are the directions an administrator can use to identify
LUN - Pool mapping.
Open Snapshot Manager (SWVR).
START->PROGRAMS->COMPAQ SANworks VIRTUAL
REPLICATOR->SNAPSHOT MANAGER
Select the pool. Right click and select properties. Select the
STORAGE UNITS tab. Note the disk number(s) in the pool.
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COMPAQ CONFIDENTIAL
Writer: Douglas Warren File Name: StorageWorks NAS Execitor E7000 Release Note version 1.0.doc
Codename: Eusebio Part Number: 261259-001 Last Saved On: 12/7/01 4:12 PM
Open Secure Path.
START->PROGRAMS->SECURE PATH->SPM.
Login into Secure Path Manager.
Expand the tree by double clicking on the Storage System
icon and clicking on the + sign next to the controller icon.
All LUN's should now be present.
Select VIEW->DEVICE IDENTIFICATION->WINNT-
>DISK NUMBER.
This view will display the disk number that correlates to the
disk number previously noted. Make a note of where the
LUN is located within Secure Path that you are trying to
track
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COMPAQ CONFIDENTIAL
Writer: Douglas Warren File Name: StorageWorks NAS Execitor E7000 Release Note version 1.0.doc
Codename: Eusebio Part Number: 261259-001 Last Saved On: 12/7/01 4:12 PM
Select VIEW->DEVICE IDENTIFICATION->WINNT-
>UUID
This view will display the UUID that will match the LUN ID
on the SAN.
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COMPAQ CONFIDENTIAL
Writer: Douglas Warren File Name: StorageWorks NAS Execitor E7000 Release Note version 1.0.doc
Codename: Eusebio Part Number: 261259-001 Last Saved On: 12/7/01 4:12 PM
The first 16 digits refer to the WWN number of then SAN
that the LUN resides. The last 16 digits refer to the unique
LUN ID for that particular LUN. This number can be used to
track the LUN back to the SAN. First track the WWN of the
SAN. (First 16 digits if the UUID number) Keep in mind
that all SAN's have a unique WWN number and that the
number will begin with a 6000. For example, the UUID is
6000 1fe1 0008 2260 0009 0300 4924 0124. The WWN for
the SAN correlates to the first 16 digits of the UUID, or
6000 1fe1 0008 2260. However, you need to change the
6000 to a 5000 so the WWN that you are looking for is 5000
1fe1 0008 2260. The final step will isolate the LUN within
the SAN , thus making the search much more simple.
Select VIEW->DEVICE IDENTIFICATION->WINNT-
>BUS,TARGET,LUN
This view will display the target-bus-LUN for the LUNs.
The last number, the LUN, will represent the unit number on
the SAN. In the screen shot below the LUN is D1.
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COMPAQ CONFIDENTIAL
Writer: Douglas Warren File Name: StorageWorks NAS Execitor E7000 Release Note version 1.0.doc
Codename: Eusebio Part Number: 261259-001 Last Saved On: 12/7/01 4:12 PM
SAN Connection Process
The process of configuring the StorageWorks NAS E7000 with
the correct software for a particular SAN configuration is
accomplished via a WEB interface and an automated installation
process. However, this automated process and interface do not
yet account for updates or changes to the SAN configuration
after the initial setup.
IMPORTANT: If it becomes necessary to make updates,
corrections, or changes of any type to the SAN configurations
originally specified in the SAN Connect process of the WEB
interface, the existing SAN drivers and support software must be
manually uninstalled before running the SAN Connect process
again.
To make changes to the SAN specifications, the administrator
must execute a manual process, outlined below, to remove all
SAN drivers and support software, not just the items that are
changing. This complete uninstall and reinstall process
guarantees compliance with the various dependencies and load
order rules among the software components and drivers.
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COMPAQ CONFIDENTIAL
Writer: Douglas Warren File Name: StorageWorks NAS Execitor E7000 Release Note version 1.0.doc
Codename: Eusebio Part Number: 261259-001 Last Saved On: 12/7/01 4:12 PM
The process for changing the SAN Connection settings is
summarized below:
Verify that there is a known good backup of the NAS
device's data.
Disconnect the fiber cable or cables from the NAS device's
HBAs.
Connect to the NAS device's WEB Interface
(http://NASname:3201)
Select Maintenance from the WEB interface's left menu.
Select Terminal Services to launch a console window on the
NAS device.
Log in as administrator on the console of the NAS device.
Open the Control Panel using Start -> Settings->Control
Panel
Open Add/Remove Programs
Select StorageWorks Large LUN Utility and remove it.
Select Secure Path software and remove it.
Select StorageWorks FC Switch or Hub support software
and remove it.
Reboot
After all software is uninstalled and the system is rebooted, re-
run the SAN Connect process, as outlined below, and detailed in
the release notes section titled SAN Connection:
Verify that the SAN is not connected to the fiber HBAs in
the NAS device.
Connect to the NAS device's WEB interface
(http://NASname:3201)
Select the SAN Connect item from the left menu
Answer questions about the specifics of the SAN
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COMPAQ CONFIDENTIAL
Writer: Douglas Warren File Name: StorageWorks NAS Execitor E7000 Release Note version 1.0.doc
Codename: Eusebio Part Number: 261259-001 Last Saved On: 12/7/01 4:12 PM
Monitor the automated process that installs correct software
and reboots
Physically connect the fiber cables to the NAS device when
prompted .
Hub and loop switch restrictions
Fibre channel hubs and loop switches are supported for use with
the StorageWorks NAS Executor E7000. However, there are two
restrictions that an administrator should be aware of.
1. LUNs that were creating using the ACS 8.5 firmware are not
visible or manageable in SecurePath 3.1A. This means that
SecurePath cannot be used to administer these LUNs, and
that multiple data paths for a no single point of failure
(NSPOF) configuration will result in multiple instances of
the physical device.
To work around this, the administrator must delete all the LUNs
created with the ACS 8.5 firmware, and then re-create them
using the ACS 8.6-1 firmware.
2. Using SecurePath 3.1A, fibre channel arbitrated loop
(FCAL), and ACS 8.6-1 firmware, LUNs cannot be
numbered higher than 63. LUNs D0 through D63 are
available for use, but LUNs D64 through D99 are not.
Support For Enterprise Virtual Array
To use Enterprise Virtual Array storage with the NAS Executor
E7000, you must download a softpaq and solutions paper from
www.compaq.com/products/storageworks/e7000/index.html.
The softpaq will include updated support software for the
Enterprise Virtual Array, and the solution paper will describe
how to install the update, and detail best practices for using the
Enterprise Virtual Array with the StorageWorks NAS Executor
E7000.
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COMPAQ CONFIDENTIAL
Writer: Douglas Warren File Name: StorageWorks NAS Execitor E7000 Release Note version 1.0.doc
Codename: Eusebio Part Number: 261259-001 Last Saved On: 12/7/01 4:12 PM
After installing the SoftPaq, return to the SAN Connection
Wizard and finish the initialization.
SNMP Management
Cluster Agent Activation
If the StorageWorks NAS Executor E7000 server is part of a
cluster, the Compaq Insight Manager Cluster Agent has to be
activated. The Cluster Agent allows administrators to monitor
the state of the cluster and the cluster resources from Compaq
Insight Manager.
To activate the agent click Start->Settings->Control Panel-
>Compaq Management Agents and add the clustering agent to
the active agent list.
Cluster Setup Tool
Cluster Setup Tool screens lose focus
The Cluster Setup Tool will open multiple screens during the
process of installing cluster software on the system. The focus
can get lost when a new screen opens. Verify the screen you are
on by reading the hostname or screen title at the top of the page
before proceeding to the next step in the Cluster Setup Tool.
Cluster Setup Tool requires a Gateway
The Cluster Setup Tool requires you to enter a Gateway when
entering a static IP address. Simply copy the current IP address
into the Gateway address field.
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COMPAQ CONFIDENTIAL
Writer: Douglas Warren File Name: StorageWorks NAS Execitor E7000 Release Note version 1.0.doc
Codename: Eusebio Part Number: 261259-001 Last Saved On: 12/7/01 4:12 PM
Quick Restore Process
Quick Restore Removes all Data on the local disks
When the Help is selected from the QR CD 1, the only text
displayed is:
Storage Works NAS Quick Restore - Compaq Appliance :
Storage Works NAS E7000 - Press C to continue
Upon pressing C, the contents of the local drives will be erased.
The system will then be restored to factory state using the Quick
Restore process.
StorageWorks Virtual Replicator
Disk Defragment does not work on SWVR volumes
A portion of the Windows 2000 operating system related to disk
access does not function with SWVR managed disks. This
includes the disk defragment program included with Windows
2000.
LVM Defaults to Dynamic Disk
When using Microsoft's Logical Volume Manager (LVM), it will
prompt you to upgrade to Dynamic disk type. Do not upgrade
any Virtual Replicator created disks to Dynamic type. Press
Cancel, and then manage your volumes.
Network Disks
The current StorageWorks NAS Executor E7000 implementation
of SWVR does not support network disks. Do not attempt to
install this feature on top of the StorageWorks NAS Executor
E7000 image
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COMPAQ CONFIDENTIAL
Writer: Douglas Warren File Name: StorageWorks NAS Execitor E7000 Release Note version 1.0.doc
Codename: Eusebio Part Number: 261259-001 Last Saved On: 12/7/01 4:12 PM
Lifeguard and Snapshots
Lifeguard is a service that deletes snapshots automatically when
the amount of pool space in a pool has been exhausted. The
Lifeguard service is a safety mechanism that prevents pool space
depletion. If the pool's snapshot space is depleted because of a
heavy load, blue screens and data corruption could occur. A
snapshot should therefore be viewed as transitory because it can
be deleted at any time without user notification. Refer to the
Compaq StorageWorks NAS Executor E7000 Administration
Guide for details about the Lifeguard service and its
implications.
Snapshots Naming
The parent and child relationships of snapshots of other
snapshots are not reflected in the interface. A snapshot of a
snapshot appears as a child of the original virtual disk, instead of
the original snapshot. Detailed naming of snapshots should be
maintained to accurately track the relationship, and to avoid
confusion. For example, include "child of" in the snapshot name.
SWVR and TaskScheduler
SWVR jobs submitted to the TaskScheduler show a successful
completion status whether the underlying task was successful or
not. Administrators should enable logging on all tasks associated
with SWVR and examine these logs for successful completion.
SWVR uses the TaskScheduler in the Windows Powered
Operating System for some SWVR functions. When a snapshot
is scheduled for immediate creation, a date two days in the past
is indicated. Logging should be enabled for all SWVR events
through the interface option, to ensure that the proper dates and
completion criteria is reviewed.
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COMPAQ CONFIDENTIAL
Writer: Douglas Warren File Name: StorageWorks NAS Execitor E7000 Release Note version 1.0.doc
Codename: Eusebio Part Number: 261259-001 Last Saved On: 12/7/01 4:12 PM
Tasks submitted to the TaskScheduler are retained by the
TaskScheduler even after the underlying virtual disk is removed.
Tasks should be cleared from the TaskScheduler prior to the
deletion of a virtual disk.
Using Virtual Replicator With Other Windows Tools
This section includes best practices and restrictions for using
Virtual Replicator with other Windows tools, such as Disk
Management and Cluster Administrator.
Keep in mind the following guidelines:
Whenever there are two ways to do a task-using Virtual
Replicator or using another tool-always use Virtual
Replicator. For example:
Use Virtual Replicator to delete a pool in a cluster, not
Cluster Administrator.
Use Virtual Replicator to map drive letters to virtual disks
and snapshots, not Disk Management (in Windows 2000).
Do not use Windows Explorer to monitor free space in a
pool; Windows Explorer does not recognize pools.
Do not use Virtual Replicator in conjunction with the
Windows Disk Management/Logical Disk Manager. Doing
so can result in unpredictable behavior.
Close Logical Disk Manager whenever you are using Virtual
Replicator management tools.
Do not perform Disk Management tasks on disks that are
part of Virtual Replicator pools.
Do not perform online volume growth of basic or virtual
disks at the same time as other major disk management
operations, such as defragmenting and disk checking.
As an extra precaution, before performing any tasks with
Disk Management, use Device Manager to scan for hardware
changes in order to update disk information.
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COMPAQ CONFIDENTIAL
Writer: Douglas Warren File Name: StorageWorks NAS Execitor E7000 Release Note version 1.0.doc
Codename: Eusebio Part Number: 261259-001 Last Saved On: 12/7/01 4:12 PM
See the Compaq SANworks Virtual Replicator System
Administrator's Guide for additional information on using VR.
This guide can be found on the documentation CD.
Segment Size
During SWVR pool creation you are asked to select a Segment
Size. The Segment Size is used to determine the largest possible
virtual disk in a pool and the largest storage unit you can add to
the pool. The segment size is set when a pool is created and
cannot be changed without deleting the pool. Compaq
recommends the use of 256K for the segment size.
Allocation Unit Size
During SWVR virtual disk creation you are asked to select a file
allocation unit size. One possible option is to select Default, but
the display does not indicate that the default is set at a 16K
allocation unit size. Compaq recommends the default 16K file
allocation unit size.
SWVR Driver and Windows Powered Operating System
Issue
The SANworks Virtual Replicator filter driver is not digitally
signed. As a result, a permission issue prevents Microsoft
Windows from completing Virtual Replicator operations to
create VR objects initiated remotely from the Web UI and from
Microsoft Terminal Services unless the console is logged in.
To resolve this issue you must create the objects by accessing the
Web UI or the VR Snapshot Manager from the server console
using the Compaq Remote Insight Lights Out Board or if an
actual console is connected to the server, by accessing the
console itself.
Alternatively, you can login and lock the console, allowing the
Web UI or Microsoft Terminal Services to be used remotely.
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COMPAQ CONFIDENTIAL
Writer: Douglas Warren File Name: StorageWorks NAS Execitor E7000 Release Note version 1.0.doc
Codename: Eusebio Part Number: 261259-001 Last Saved On: 12/7/01 4:12 PM
1. Connect to the server via the network and the Remote
Insight Lights Out Board and access the server console.
2. Log in to the console using the administrative account.
3. Select the CTRL-ALT-DEL button and lock the console as a
security measure
4. Terminate the Remote Insight Lights Out Board session.
Compaq is working with Microsoft to resolve this issue.
VR Namespace Recovery
Namespace Recovery is a tool that can be used to resync VR
objects in the Windows Registry. The current version of
Namespace Recovery does not address the VR per pool policies.
In the event that it becomes necessary to run Namespace
Recovery, the per pool policy information will not be created. As
a result, VR functionality from the Web UI will not work. You
will need to Terminal Service in to the system and run Snapshot
Manager. Compaq expects to have a patch available for this
issue shortly.
The Namespace Recovery utility currently does not work with
clustered systems.
For more information on recovering from a disaster, see the
Compaq White Paper: Disaster Recovery, A Planning and
Recovery Guide for the StorageWorks NAS Executor E7000,
which can be found at the following location:
http://www.compaq.com/storage/nas_index.html.
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Writer: Douglas Warren File Name: StorageWorks NAS Execitor E7000 Release Note version 1.0.doc
Codename: Eusebio Part Number: 261259-001 Last Saved On: 12/7/01 4:12 PM
NAS Web User Interface
WebUI hangs when moving the cluster group
If the cluster group is moved when using the WebUI from the
Resource Groups screen, the browser screen will hang after
clicking OK at the "Are you sure want to move the Cluster
Group?" screen.
The cluster group does move; the browser page needs to be
refreshed. The page can be refreshed by clicking the WebUI
Status screen and then returning to Resource Groups screen.
Loading page malfunction
When using the Web UI, the page must load completely in order
to function properly.
When using the NAS Executor E7000 Web UI, please wait for
the entire page to load. If an object on the UI is clicked, then
there may be an error on the page, as the Javascript for the page
had not totally initialized.
Web UI default page may change
Re-running either Cluster Setup Tool or Rapid Startup changes
the default page
If you re-run either the Cluster Setup Tool or Rapid Startup, the
default page is changed to something other than the status page.
To make the status page the default again, simply press the
Cancel button on the page.
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COMPAQ CONFIDENTIAL
Writer: Douglas Warren File Name: StorageWorks NAS Execitor E7000 Release Note version 1.0.doc
Codename: Eusebio Part Number: 261259-001 Last Saved On: 12/7/01 4:12 PM
Terminal Services returns a VBScript error
Terminal Services through the Web UI may cause a VBScript
error if the client has a trust violation with the NAS Server. This
is caused by the Internet Explorer settings. If you use an IP
address instead of using name resolution through a DNS Server,
there will be a broken trust issue between the NAS server and the
browser. Internet Explorer does not accept ActiveX controls
from distrusted web sites.
1. On the client machine, open Internet Explorer 5.5 or higher.
2. From the menu, choose Tools->Internet Options.
3. Click on the Security tab, select trusted sites, and click the
Sites button.
4. Add your NAS Server's site to the list of trusted sites and
save the settings.
5. Your ActiveX services should now work.
Moving an owned Cluster resource should report an error
When attempting to move a resource owned by node A to a
group owned by Node B, the Move resource page does not move
resource and shows no error.
In this situation you have two groups group A and group B.
Node A owns group A. Node B owns group B. As a rule, you are
not allowed to move a resource from group A to group B when
the groups are owned by different nodes. Doing this through
Cluster management will result in an error. The Web UI does not
generate an error. It also does not advance to the next page.
Compaq is currently working to resolve this issue.
25
COMPAQ CONFIDENTIAL
Writer: Douglas Warren File Name: StorageWorks NAS Execitor E7000 Release Note version 1.0.doc
Codename: Eusebio Part Number: 261259-001 Last Saved On: 12/7/01 4:12 PM
Managing NTFS Mountpoints
There is currently no facility for managing NTFS mountpoints in
the web user interface. To create or manage NTFS mountpoints,
you must use Terminal Services. To start terminal services select
Maintainence, then Terminal Services on the navigation menu.
CIFS incorrectly allows 'Change' selection
The CIFS share "change" permission is not implemented
correctly when using the WebUI Share Management Wizard.
If you create a CIFS share using the Share Management Wizard
and assign the user the permission of allow "change", the user
will not have access to that folder. Allowing read, change/read,
or full access will allow the user access to the folder.
26
COMPAQ CONFIDENTIAL
Writer: Douglas Warren File Name: StorageWorks NAS Execitor E7000 Release Note version 1.0.doc
Codename: Eusebio Part Number: 261259-001 Last Saved On: 12/7/01 4:12 PM
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