First Edition (May 1999)
Part Number 323333-001
Compaq Computer Corporation
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Notice
The information in this publication is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR
EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR
USE OF THIS MATERIAL. THIS INFORMATION IS PROVIDED "AS IS" AND COMPAQ
COMPUTER CORPORATION DISCLAIMS ANY WARRANTIES, EXPRESS, IMPLIED OR
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MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, GOOD TITLE AND AGAINST
INFRINGEMENT.
This publication contains information protected by copyright. No part of this publication may be
photocopied or reproduced in any form without prior written consent from Compaq Computer
Corporation.
1999 Compaq Computer Corporation.
All rights reserved. Printed in the U.S.A.
The software described in this guide is furnished under a license agreement or nondisclosure agreement.
The software may be used or copied only in accordance with the terms of the agreement.
Compaq, Deskpro, Fastart, Compaq Insight Manager, Systempro, Systempro/LT, ProLiant, ROMPaq,
QVision, SmartStart, NetFlex, QuickFind, PaqFax, ProSignia, registered United States Patent and
Trademark Office.
Netelligent, Systempro/XL, SoftPaq, QuickBlank, QuickLock are trademarks and/or service marks of
Compaq Computer Corporation.
Microsoft, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft Corporation.
Pentium is a registered trademark and Xeon is a trademark of Intel Corporation.
Other product names mentioned herein may be trademarks and/or registered trademarks of their
respective companies.
Compaq ProLiant 8500 Servers Setup and Installation Guide
First Edition (May 1999)
Part Number 323333-001
Compaq Confidential Need to Know Required
Writer: Rick Chew Project: Compaq ProLiant 8500 Servers Setup and Installation Guide Comments:
Part Number: 323333-001 File Name: a-frnt.doc Last Saved On: 5/5/99 2:44 PM
Contents
About This Guide
Symbols in Text ............................................................................................................ x
Symbols on Equipment.................................................................................................x
Compaq Technician Notes...........................................................................................xi
Where to Go for Additional Help ...............................................................................xii
Integrated Management Display..........................................................................xii
Telephone Numbers........................................................................................... xiii
Chapter 1
Introduction
Compaq ProLiant 8500 Servers................................................................................ 1-1
Features ..................................................................................................................... 1- 3
Processor and Redundant Processor Power Modules........................................ 1-3
System Memory................................................................................................. 1-4
Cache Accelerator.............................................................................................. 1-4
Expansion Slots ................................................................................................. 1-4
PCI Hot Plug...................................................................................................... 1-4
Redundant Hot Plug Fan ................................................................................... 1-5
Internal Hot Plug Drive Bays ............................................................................ 1-5
Fixed Internal Media Drive Bays ...................................................................... 1-5
Disk Controllers................................................................................................. 1-5
Network Controller............................................................................................ 1-6
Supported Interfaces .......................................................................................... 1-6
Video ................................................................................................................. 1-6
Service Improvement Features .......................................................................... 1-6
Power Supplies .................................................................................................. 1-7
Remote-Flash Redundant ROM ........................................................................ 1-8
Warranty ............................................................................................................ 1-9
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iv Compaq ProLiant 8500 Servers Setup and Installation Guide
Introduction
continued
Major Hardware Options ..................................................................................... 1-9
Server Configuration and Management .............................................................. 1-10
Compaq SmartStart .................................................................................... 1-10
Compaq System Configuration Utility ........................................................ 1-10
Windows NT Utilities................................................................................. 1-11
NetWare Utilities........................................................................................ 1-11
Compaq Insight Manager............................................................................ 1-11
Compaq Integrated Management Log.......................................................... 1-12
Compaq Integrated Remote Console ........................................................... 1-12
Compaq Integrated Management Display.................................................... 1-13
Security............................................................................................................. 1-13
Software Security Features ......................................................................... 1-13
Hardware Security Features ........................................................................ 1-14
Service Features ................................................................................................ 1-14
Server Registration............................................................................................ 1-14
Routine Maintenance......................................................................................... 1-14
Chapter 2
Server Installation
Preparing the Server ............................................................................................ 2-1
Optimum Environment ........................................................................................ 2-2
Space Requirements ..................................................................................... 2-3
Power Requirements..................................................................................... 2-3
Grounding .................................................................................................... 2-4
Temperature Requirements ........................................................................... 2-4
Airflow Requirements .................................................................................. 2-6
Unpacking the Shipping Boxes ............................................................................ 2-7
Removing the Shipping Brackets and Screws....................................................... 2-8
Locating the Server Access Panel Labels and
System Interlock Status Indicators .............................................................. 2-11
Rack Warnings and Precautions......................................................................... 2-12
Server Warnings and Precautions....................................................................... 2-12
Attaching the Slide Rails to the Server ............................................................... 2-13
Attaching the Slide Rails to the Mounting Brackets............................................ 2-14
Attaching the Slide Rail Assembly to the Rack .................................................. 2-16
Marking the Rack with the Template........................................................... 2-16
Inserting Cage Nuts into the Rack Frame .................................................... 2-18
Installing the Slide Rail Assembly to the Rack ............................................ 2-19
Installing the Server into the Rack ..................................................................... 2-20
Attaching the Cable Management Arm Bracket and Cable Management Arm..... 2-23
Installing the Cable Management Arm Bracket ........................................... 2-23
Installing the Cable Management Arm ........................................................ 2-24
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About This Guide v
Server Installation
continued
Cabling the Server ............................................................................................. 2-26
Powering Up the Server..................................................................................... 2-28
Powering Down the Server ................................................................................ 2-29
Chapter 3
Server Operation
System Power...................................................................................................... 3-2
Power Supply Indicators ............................................................................... 3-3
Numbering of Power Supplies....................................................................... 3-4
System Interconnect Status Indicators .................................................................. 3-4
Server Access Panel and Modules........................................................................ 3-6
Accessing the I/O Module............................................................................. 3-7
Removing the I/O Module ............................................................................ 3-7
Opening the Processor and Memory Module ................................................. 3-9
Removing the Processor and Memory Module ............................................ 3-10
Processor Serial Number............................................................................. 3-11
Removing the Media Module...................................................................... 3-11
Chapter 4
Installing Hardware Options
Installing a Hot-Plug Power Supply ..................................................................... 4-2
Installing a Pentium III Xeon Processor and Processor Power Module.................. 4-5
Installing the Cache Accelerator ........................................................................ 4-11
SDRAM Memory.............................................................................................. 4-13
Adding or Replacing Memory..................................................................... 4-14
Mass Storage..................................................................................................... 4-17
SCSI Hard Drive Installation Guidelines ..................................................... 4-19
Installing a Hot Plug SCSI Hard Disk Drive ................................................ 4-20
External Storage Devices ............................................................................ 4-24
I/O Expansion Boards........................................................................................ 4-25
Locating the I/O Expansion Slots ................................................................ 4-26
PCI Hot Plug LEDs .................................................................................... 4-27
PCI Hot Plug Operating System Support ..................................................... 4-28
Supported I/O Expansion Boards ................................................................ 4-33
Bus Distribution ......................................................................................... 4-34
Adding Expansion Boards........................................................................... 4-34
Removing or Replacing a PCI Hot Plug Expansion Board ........................... 4-38
Replacing Hot Plug Fans ................................................................................... 4-39
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vi Compaq ProLiant 8500 Servers Setup and Installation Guide
Chapter 5
SCSI Setup
Features ......................................................................................................................5 -1
Installing the Integrated Array Bypass ......................................................................5-3
Procedure ............................................................................................................5-3
Option ROM-Based Array Configuration Utility......................................................5-6
Array Configuration Utility .......................................................................................5-7
Starting the Compaq Array Configuration Utility.....................................................5-8
On-line Help .......................................................................................................5-8
Capacity Expansion............................................................................................5-8
Capacity Extension.............................................................................................5-9
RAID Level and Stripe Size Migration............................................................5-10
Errors and Warnings ................................................................................................5-10
Alternate Sources of the Array Configuration Utility .............................................5-10
Accessing On-line ............................................................................................5-10
SmartStart and Support Software CD ..............................................................5-11
Chapter 6
Server Configuration
Using Compaq SmartStart .........................................................................................6-1
Chapter 7
Integrated Management Log
Multiple Ways of Viewing the Log...........................................................................7-2
Integrated Management Display................................................................................7-2
Configuring the Integrated Management Display..............................................7-2
Setup with the System Configuration Utility .....................................................7-2
Customizing Management Display Fields .........................................................7-4
Standard Integrated Management Display Fields ..............................................7-7
Navigating the Menus................................................................................................7-8
Normal Run-time Behavior ................................................................................7-8
Display Symbols.................................................................................................7-9
Navigation ........................................................................................................7-10
System Behavior with Error Events .................................................................7-11
Menu Structure .................................................................................................7-11
Compaq Insight Manager ........................................................................................7-13
Viewing the Event List.....................................................................................7-13
Printing the Event List......................................................................................7-13
Compaq Survey Utility............................................................................................7-14
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About This Guide vii
Chapter 8
Initial Startup and Troubleshooting
Powering on the Server............................................................................................. 8-1
System Interconnect Status Indicators...................................................................... 8-3
Running System Diagnostics.................................................................................... 8-5
Appendix A
Regulatory Compliance Notices
Regulatory Compliance Identification Numbers......................................................A-1
Federal Communications Commission Notice .........................................................A-1
Class A Equipment ............................................................................................A-2
Modifications .....................................................................................................A-3
Cables ................................................................................................................A-3
Canadian Notice (Avis Canadien) ............................................................................A-3
Class A Equipment ............................................................................................A-3
Mouse Compliance Statement ..................................................................................A-3
European Union Notice ............................................................................................A-4
Japanese Notice.........................................................................................................A-4
Taiwanese Notice......................................................................................................A-4
Laser Devices............................................................................................................A-5
Laser Safety Warnings ......................................................................................A-5
Compliance with CDRH Regulations ...............................................................A-5
Compliance with International Regulations ......................................................A-5
Laser Product Label...........................................................................................A-6
Laser Information ..............................................................................................A-6
Battery Replacement Notice .....................................................................................A-7
Appendix B
Electrostatic Discharge
Grounding Methods .................................................................................................. B-2
Appendix C
Power Cord Set Requirements
General Requirements .............................................................................................. C-1
Country-Specific Requirements................................................................................C-2
Appendix D
Server Specifications
Index
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About This Guide
This Setup and Installation Guide can be used for step-by-step instructions for
installation, and as a reference for operation, troubleshooting, and future
upgrades for Compaq ProLiant 8500 Servers.
WARNING: To reduce the risk of personal injury from electrical shock and
hazardous energy levels, only authorized service technicians should attempt to
repair this equipment. Improper repairs could create conditions that are
hazardous.
IMPORTANT: The installation of options and servicing of this product shall be performed
by individuals who are knowledgeable of the procedures, precautions, and hazards
associated with equipment containing hazardous energy circuits.
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x Compaq ProLiant 8500 Servers Setup and Installation Guide
Symbols in Text
These symbols may be found in the text of this guide. They have the
following meanings.
WARNING: Text set off in this manner indicates that failure to follow directions
in the warning could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions
could result in damage to equipment or loss of information.
IMPORTANT: Text set off in this manner presents clarifying information or
specific instructions.
NOTE: Text set off in this manner presents commentary, sidelights, or interesting points
of information.
Symbols on Equipment
These icons may be located on equipment in areas where hazardous conditions
may exist.
Any surface or area of the equipment marked with these symbols
indicates the presence of electrical shock hazards. Enclosed area
contains no operator serviceable parts.
WARNING: To reduce the risk of injury from electrical shock hazards, do
not open this enclosure.
Any RJ-45 receptacle marked with these symbols indicates a Network
Interface Connection.
WARNING: To reduce the risk of electrical shock, fire, or damage to the
equipment, do not plug telephone or telecommunications connectors into
this receptacle.
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About This Guide xi
Any surface or area of the equipment marked with these symbols
indicates the presence of a hot surface or hot component. If this surface
is contacted, the potential for injury exists.
WARNING: To reduce the risk of injury from a hot component, allow the
surface to cool before touching.
Any product or assembly marked with these symbols indicates that the
component exceeds the recommended weight for one individual to
50.5 kg handle safely.
111 lb
WARNING: To reduce the risk of personal injury or damage to the
equipment, observe local Occupational Safety requirements and
guidelines for heavy equipment handling.
Power Supplies or Systems marked with these symbols indicate
the equipment is supplied by multiple sources of power.
WARNING: To reduce the risk of injury from electrical shock,
remove all power cords to completely disconnect power from the
system.
Compaq Technician Notes
WARNING: Only authorized technicians trained by Compaq should attempt to
repair this equipment. All troubleshooting and repair procedures are detailed to
allow only subassembly/module level repair. Because of the complexity of the
individual boards and subassemblies, no one should attempt to make repairs at
the component level or to make modifications to any printed wiring board.
Improper repairs can create a safety hazard. Any indications of component
replacement or printed wiring board modifications may void any warranty.
WARNING: To reduce the risk of personal injury from electrical shock and
hazardous energy levels, do not exceed the level of repair specified in these
procedures. Because of the complexity of the individual boards and
subassemblies, do not attempt to make repairs at the component level or to
make modifications to any printed wiring board. Improper repairs could create
conditions that are hazardous.
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xii Compaq ProLiant 8500 Servers Setup and Installation Guide
WARNING: To reduce the risk of electric shock or damage to the equipment:
s If the system has multiple power supplies, disconnect power from the
system by unplugging all power cords from the power supplies.
s Do not disable the power cord grounding plug. The grounding plug is an
important safety feature.
s Plug the power cord into a grounded (earthed) electrical outlet that is
easily accessible at all times.
CAUTION: To properly ventilate your system, you must provide at least
12 inches (30.5 cm) of clearance at the front and back of the computer.
CAUTION: The computer is designed to be electrically grounded. To ensure
proper operation, plug the AC power cord into a properly grounded AC outlet
only.
Where to Go for Additional Help
In addition to this guide, the following information sources are available:
User Documentation
s
Compaq Service Quick Reference Guide
s
Service Training Guides
s
Compaq Service Advisories and Bulletins
s
Compaq QuickFind
s
Compaq Insight Manager
s
Compaq Download Facility: Call 1-281-518-1418
s
Integrated Management Display
Some Compaq server models include a Compaq Integrated Management
Display (IMD), an integrated, 16x4 character display mounted on the front of
the server. This display provides easy-to-use menu-driven access to server
information, including model number, LCD firmware revision, and POST
operations.
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About This Guide xiii
Telephone Numbers
For the name of your nearest Compaq Authorized Reseller:
In the United States, call 1-800-345-1518
s
In Canada, call 1-800-263-5868
s
For Compaq technical support:
s
In the United States and Canada, call 1-800-386-2172
s
For Compaq technical support phone numbers outside the United States
s
and Canada, visit the Compaq website at:
http://www.compaq.com
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1
Chapter
Introduction
Compaq ProLiant 8500 Servers
The Compaq ProLiant 8500, the ultimate high-density data center server,
delivers breakthrough 8-way scalable performance for 24x7 multi-server rack
environments. The ProLiant 8500, which is based on the ProFusion 8-way
architecture, delivers this performance through state-of-the-art Intel Pentium
III Xeon processor technology, breakthrough scalable performance of I/O and
memory, and the highest levels of fault tolerance and manageability for the
data center.
Performance is maximized with up to eight Pentium III Xeon processors and
sixteen Gigabytes (GB) of ECC SDRAM memory. Input/output (I/O)
performance is further enhanced by eleven 64-bit PCI slot - two of those slots
operating at 66MHz, a Integrated Smart Array Controller (Ultra2 support), and
Wide Ultra2 SCSI hard drives.
High-availability features include: PCI Hot Plug slots, redundant hot-
pluggable power supplies, redundant hot-pluggable fans, redundant processor
power modules, redundant network interface controllers (NIC), Smart Array
4200 controllers, Error Checking and Correcting (ECC) memory, Disk System
Tracking, Disk Drive Fault Tolerance, and Automatic Server Recovery-ASR2.
Server management and configuration tools important to availability include
SmartStart, Remote-Flash-Redundant-ROM, System Interconnect Status
Indicators, Compaq Insight Manager, Compaq Remote Insight, Compaq
Server Utility, and Integrated Remote Console (IRC).
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1-2 Compaq ProLiant 8500 Servers Setup and Installation Guide
In Compaq ProLiant 8500 servers, you can access options and accessories
easily through a sliding top access panel and three removable modules: the
Processor and Memory module, the Media module, and the I/O Module. See
Figures 2-1 and 2-2 for identification of these modules and other components.
2
1
3
5
4
Figure 1-1. Compaq ProLiant 8500 Server - front view
1 Processor and Memory module
2 Media module
3 Integrated Management Display (IMD) (on some models)
4 IDE CD ROM
5 1.44 MB Diskette Drive
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Introduction 1-3
1
2
3
Figure 1-2. Compaq ProLiant 8500 Server - rear view
1 I/O module with system fans
2 Integrated Server Lift Handles
3 Hot Plug Power Supplies
Features
The following features are available on Compaq ProLiant 8500 models:
Processor and Redundant Processor Power
Modules
Supports up to eight Pentium III Xeon processors
s
Thermal plate attached to the processor
Supports up to eight Processor Power Modules plus one power module
s
for processor bus termination.
Redundant Failover Support on some models
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1-4 Compaq ProLiant 8500 Servers Setup and Installation Guide
System Memory
ECC (Error Checking and Correcting Memory) with single-bit error
s
correction and detection to a single DIMM, and multi-bit error detection
to the memory bank
Supports 100 MHz Registered SDRAM
s
Expandable to 8 GB (16 GB when 16 x 1-GB DIMMs are available)
s
Supports up to eight memory banks with each bank consisting of two
s
DIMMs. One bank is installed or removed at a time. Each DIMM of a
given bank must be of the same size, type, and speed.
Cache Accelerator
Increases system performance for 2 to 4 processors
s
Required for more than 4 processors or if processors are installed on
s
both processor buses
Expansion Slots
Eleven I/O expansion slots
Nine 33-MHz, 64-bit PCI Hot Plug slots (PCI Buses 1 and 2)
s
Two 66-MHz, 64-bit PCI Hot Plug slots (PCI Bus 3)
s
PCI Hot Plug
PCI Hot Plug provides the ability to remove, replace, upgrade, and add PCI
expansion boards without powering down the server. Any PCI board can be
placed in a PCI Hot Plug slot. PCI Hot Plug device drivers and OS support,
however, are required to enable PCI Hot Plug.
The PCI Hot Plug button allows for PCI Hot Plug access directly at each PCI
slot. A PCI Hot Plug button is located above each PCI slot, providing PCI Hot
Plug control directly at the server without the use of the PCI Hot Plug utility
software.
For more information about PCI Hot Plug, refer to the Systems Reference
Library CD included in the Reference Information pack.
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Introduction 1-5
Redundant Hot Plug Fan
ProLiant 8500 servers include a redundant hot-plug system fan. If the primary
fan fails, it generates a system alert and triggers the secondary (or redundant)
fan to take over automatically. The redundant hot-plug system fan protects the
various server components from overheating and possible system interruption.
Internal Hot Plug Drive Bays
Supports four, 1-inch, Wide Ultra2 SCSI hard drives
s
Drives may be of any storage capacity, but must be mounted on Compaq
s
hot-plug drive trays.
Internal drives are controlled by a Dual Channel Integrated Smart Array
s
Controller. See Chapter 5, "SCSI Setup" for a description of the
integrated controller.
Fixed Internal Media Drive Bays
Supports two non-hot-plug media drive bays:
s
One third-height drive bay occupied by 1.44-MB diskette drive
One third-height drive bay occupied by IDE CD-ROM drive
Disk Controllers
The Compaq ProLiant 8500 server is provided with an Dual Channel
Integrated Smart Array Controller. This controller provides two Wide Ultra2
SCSI controllers. One controller is dedicated to the internal drive bay. The
other controller is connected to the external SCSI connector. See Chapter 5,
"SCSI Setup" for descriptions of the features and array set-up procedures for
these controllers.
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1-6 Compaq ProLiant 8500 Servers Setup and Installation Guide
Network Controller
Supports a dual-port 10/100 TX UTP controller on the PCI local bus (on
s
some models). Features of the controller include two RJ-45 connectors
for 10BaseT or 100TX Ethernet. For information about the network
controller, refer to the Compaq Web Site at www.compaq.com.
Redundant Network Controller software, located on the Compaq
Support Software CD, supports a redundant NIC configuration. This
feature may be used with one dual-port, two dual-port, or two single-
port NICs.
NOTE: Remove the terminator plug from the second RJ-45 connector when using the
dual-port capabilities.
Supported Interfaces
Wide Ultra2 SCSI (Very High Density Connector Interface connector)
s
Serial (two connectors)
s
Video
s
Parallel port
s
Keyboard
s
Mouse
s
Video
Integrated PCI Video Controller provides maximum resolution of
s
1024 x 768 non-interlaced resolution with 2 MB memory
From 16 to more than 256 colors, depending on graphics mode
s
Supports SVGA, VGA, and EGA graphics resolution
s
Service Improvement Features
Modular chassis
s
System Interconnect Status Indicators visible from exterior
s
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Introduction 1-7
Power Supplies
Supports two hot-plug, redundant power supplies.
s
Power supplies are load-balancing and have microcontroller monitoring
s
for advanced health and configuration management.
Supports two power supplies. Depending upon the system load
s
configuration, more than one power supply may be required to power
the system. See Table 1-1, "Power Supply Support Provided for System
Configurations," to determine power supply requirements.
Refer to the table below to determine the number of power supplies needed for
your server.
Table 1-1
Power Supply Support Provided for System Configurations
Power Power Processors Hard Memory PCI
Supplies LineType Drives Expansion
Cards
1 110 1 to 4 4 256MB to 4GB 3 to 5
1 220 1 to 8 4 256MB to 8GB 4 to 9
2 110 1 to 8 4 256MB to 8GB 4 to 8
2 220 1 to 8 4 256MB to 8GB 1 to 11
Note: This table assumes worst case power loading from all components simultaneously
for worst case temperature and input power conditions. Actual performance may vary
depending on server application.
Power supply advanced features include:
Auto Line Sensing capability; no switch is needed to select the
s
appropriate line voltage.
Power Supply Viewer Utility under Microsoft Windows NT
s
Power Down Manager Utility under Microsoft Windows NT
s
Power Supply Utility under NetWare
s
The utilities are provided on the Compaq Support Software for Microsoft
Windows NT 4.0 diskettes (NTSSD). For more detailed information, refer to
the NTREADME.HLP file on Diskette 1.
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1-8 Compaq ProLiant 8500 Servers Setup and Installation Guide
System Power Management Guidelines
Unless operating with two 1150W power supplies at 220V, it may be
necessary to make tradeoffs with respect to which options can be added and
powered with the installed power supplies. Use the following guidelines when
evaluating these tradeoffs.
NOTE: The following guidelines are general. Use the Windows NT Power Supply Viewer
Utility and option documentation to obtain the most accurate power capacity and
assessment of power margin.
Comparing processor and hard drive power: two processors draw as
s
much current as five to six hard drives.
Comparing memory and 3.3V-powered PCI Expansion Board power:
s
each additional 512MB draws approximately as much current as one to
two PCI boards.
Comparing hard drive and 5V-powered PCI Expansion Board Power:
s
one PCI card draws as much current as two to five hard drives.
In general, PCI array controllers draw more current than PCI NICs.
s
For example, if the available capacity of the installed power supplies
s
permits adding two processors, you have the option of adding:
two processors,
one processor and three hard drives, or
up to four hard drives
Remote-Flash Redundant ROM
This server is equipped with a Remote-Flash Redundant ROM that gives the
system the ability to recover the last known good system ROM in the event
that the current system ROM has been corrupted. When the server leaves the
factory both system ROMs will contain the same image. Through subsequent
boots of the server, if any integrity errors are detected by the boot block then
the system will automatically launch the redundant image and continue the
POST process.
If this occurs, you will see a "105" error message saying which system ROM
had been deemed faulty. The ROMPaq utility will flash the failed system
ROM to the latest released version.
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Introduction 1-9
During the flash process, the ROMPaq driver will automatically detect which
system ROM is inactive and flash that system ROM with the image obtained
from the ROMPaq diskette. Once the flash process is completed the server
now contains a fully redundant system ROM.
NOTE: If you are familiar with the process of flashing a Compaq server via the ROMPaq
utility there are no noticeable changes to the ROMPaq user interface. This feature is
implemented in the ROMPaq driver and the system boot block only. User configuration of
this feature is not required.
Warranty
Three-Year Parts, Labor, and On-Site Limited Warranty
s
Pre-failure warranty on processors, memory, and hard drives
s
Year 2000 Warranty
s
For additional service and support offerings, visit the Compaq web site
s
at www.compaq.com.
Major Hardware Options
The ProLiant 8500 server supports a wide range of server hardware options.
Compaq server options are available from a Compaq Reseller or Authorized
Service Provider. Additional information on Compaq servers and options can
be found at www.compaq.com.
Hardware options installation instructions can be found inside each hardware
option kit. This guide also provides basic installation instructions for the
following server options:
Redundant hot-plug power supplies
s
Pentium III Xeon processors
s
Redundant processor power modules
s
Cache Accelerator
s
SDRAM memory
s
Hot-plug hard drives
s
I/O expansion boards (including PCI expansion boards with PCI Hot
s
Plug driver support)
Integrated Array Bypass kit
s
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1-10 Compaq ProLiant 8500 Servers Setup and Installation Guide
Server Configuration and Management
Compaq offers an extensive set of features and tools to support effective server
configuration and management. Some are listed below:
Compaq SmartStart
s
Compaq System Configuration Utility
s
Compaq Remote-Flash ROM
s
Compaq ROM Default Configuration
s
Compaq Online ROM Flash
s
Compaq Insight Manager
s
Compaq Integrated Management Log
s
Compaq Integrated Remote Console
s
Compaq Integrated Management Display
s
Compaq SmartStart
SmartStart, which is located on the SmartStart and Support Software CD, is
the intelligent way to configure your Compaq server with Microsoft, Novell,
and SCO system software. SmartStart uses a step-by-step process to configure
the server and to load the system software, thereby achieving a well-integrated
server to ensure maximum dependability and supportability. The SmartStart
and Support Software CD also holds the Compaq System Configuration
Utility.
For information about SmartStart, refer to the Server Setup and Management
pack included in the shipping box.
Compaq System Configuration Utility
The Compaq System Configuration Utility performs a wide range of
configuration activities, including the following:
Configures I/O expansion boards automatically
s
Provides switch and jumper settings
s
Resolves resource conflicts in areas such as memory, port addresses, and
s
interrupts (IRQs)
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Introduction 1-11
Manages storage devices such as hard drives and tape drives
s
Stores configuration information in nonvolatile memory
s
Assists in the running of software and firmware diagnostics tools such
s
as SURVEY, Diagnostics (DIAGS), Array Configuration Utility (ACU),
ROMPaq, and Automatic Server Recovery (ASR-2)
The first time the server is configured, the SmartStart program automatically
creates a system partition, and installs the configuration utility and other
Compaq utilities in that partition.
Windows NT Utilities
Compaq servers running Windows NT take advantage of several utilities that
provide detailed information and offer special capabilities.
Compaq Power Down Manager
s
Compaq Power Supply Viewer
s
Compaq Integrated Management Log Viewer
s
The utilities are provided on the Compaq Support Software for Microsoft
Windows NT 4.0 diskettes (NTSSD). For more detailed information, refer to
the Systems Reference Library and the NTREADME.HLP file on Diskette 1.
NetWare Utilities
Compaq servers running Windows NT take advantage of several utilities.
Power Supply Utility
s
IML Log Viewer
s
These utilities are located on the NSSD CD.
Compaq Insight Manager
Compaq Insight Manager is the Compaq application for easily managing
network desktops and servers. Compaq Insight Manager delivers intelligent
monitoring and alerting as well as visual control of your Compaq servers and
desktops. In the unlikely event of hardware failures, Compaq Insight Manager
also provides a full complement of remote maintenance and control facilities.
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1-12 Compaq ProLiant 8500 Servers Setup and Installation Guide
Compaq Web-Based Management
Compaq Web-Based Management allows you to access your managed Device
List and the Compaq Insight Manager Alarm Log with a web browser, either
locally at the management console or from another machine. If you have
devices that are running Compaq Insight Management Agents v4.x, you can
also view the device data using a browser.
Two buttons have been added to the button bar in Compaq Insight Manager.
One button launches your browser with the Device List displayed, the other
button launches your browser with the Alarm Log displayed.
For Web-enabled devices (devices that are running Compaq Insight
Management Agents v4.x), a task will also appear in the Task List for viewing
web data. Right click on the device in the Compaq Insight Manager Device
List to display a device specific menu and open the Task List, or, directly
select View Web Data. When you select the View Web Data task, the browser
is launched with data for that device displayed.
Compaq Integrated Management Log
The Compaq Integrated Management Log (IML) records events and stores
them in an easily viewable form. The IML records hundreds of events and then
marks each event with a time stamp. For more information about the IML, see
Chapter 7, "Integrated Management Log."
Compaq Integrated Remote Console
The Compaq Integrated Remote Console (IRC) is a hardware-based remote
console solution for enhanced out-of-band remote server manageability. It
requires an external modem connected to a serial port. The IRC features
include:
Operating system independent
s
Remote server reboot
s
Reset and failure sequence replay
s
Out-of-band communication
s
For information about the Integrated Remote Console, refer to the Compaq
Integrated Remote Console User Guide.
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Introduction 1-13
Compaq Integrated Management Display
The Integrated Management Display (IMD) is a server management tool
delivering fault, service, and configuration capabilities in an easy-to-use,
integrated hardware display. IMD features include:
POST (Power-On Self-Test) messages
s
User-defined administrative information
s
Configuration information
s
System alerts and event description
s
For information about the Integrated Management Display, see Chapter 7,
"Integrated Management Log."
Security
For detailed information about security features, refer to the Systems
Reference Library CD included in the Reference Information pack shipped
with your server.
Software Security Features
These software security features are established through the Compaq System
Configuration Utility.
Administrator Password
s
Diskette Drive Control
s
Diskette Write Control
s
Keyboard Password
s
Network Server Mode
s
Parallel Interface Control
s
QuickLock
s
Serial Interface Control
s
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1-14 Compaq ProLiant 8500 Servers Setup and Installation Guide
Hardware Security Features
These hardware security features are established by a switch on the I/O board.
Configuration Lock
s
Diskette Boot Control
s
Service Features
Some of the software, firmware, and hardware features of the Compaq
ProLiant 8500 server that facilitate serviceability include:
Modular design
s
All diagnostic LEDs viewable from the exterior
s
Power-On Self-Test (POST)
s
Diagnostics (DIAGS)
s
ROMPaq utilities to upgrade flash ROMs
s
Array Configuration Utility (ACU)
s
Integrated Management Display (IMD)
s
Integrated Management Log (IML)
s
For information about Compaq diagnostic tools, refer to the Systems
Reference Library CD included in the Reference Information pack of the
shipping box.
Server Registration
Registering your server provides Compaq with valuable information on server
installation. This information helps Compaq serve your needs better now and
in the future. Visit www.compaq.com/register to register your server.
Routine Maintenance
For information about routine maintenance and safety precautions, refer to the
Systems Reference Library CD included in the Reference Information pack of
the shipping carton.
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2
Chapter
Server Installation
This chapter provides the procedures required to prepare a ProLiant 8500
server to be mounted in a Compaq or industry-standard 19-inch rack, and to
complete installation.
Preparing the Server
Installing the server in the rack requires the following steps (detailed later in
this chapter):
1. Select a site and unpack the server. See the next sections, "Optimum
Environment" and "Unpacking the Shipping Boxes" in this chapter.
2. Remove the power-supply and I/O Module shipping bracket. See the
next section, "Removing the Shipping Brackets" in this chapter.
3. If required, release the top access panel latch. Slide the top access panel
open, and remove the shipping screw on top of the unit.
4. Install any expansion boards or other options such as additional
memory (Optional).
You will need to run the System Configuration Utility after you install
some hardware options, with the exception of additional memory and most
PCI boards. Refer to the Server Setup and Management pack shipped with
your server to run the System Configuration Utility. See Chapter 4,
"Installing Hardware Options," to install many of the major options.
5. Loosen the shipping screw between the I/O Module and the
Processor and Memory module.
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2-2 Compaq ProLiant 8500 Servers Setup and Installation Guide
6. Remove the Processor and Memory module, Media Module, and
power supplies to lighten the chassis.
7. Verify switch settings: bus/core frequency switches and system
configuration switch. Refer to the Compaq ProLiant 8500 Hardware
Installation and Configuration poster included in the shipping box or to
the hood labels on the top access panel and on the sides of the Processor
and Memory Module.
8. Install the chassis in the rack and replace the modules and power
supplies.
9. Connect the cables: keyboard, mouse, monitor, network, storage,
and power. See "Cabling the Server" later in this chapter.
10. Turn on the computer and insert the SmartStart and Support
Software CD to configure the server. To load the CD, see Chapter 6,
"Server Configuration." For the SmartStart and Support Software CD
installation procedures, refer to the Server Setup and Management pack
shipped with your server.
11. Install Compaq Insight Manager to manage the server. For the
Compaq Management CD installation procedures, refer to the Server
Setup and Management pack shipped with your server.
12. Register the server. For server registration information, refer to the
Server Setup and Management pack shipped with your server.
Optimum Environment
When installing your ProLiant 8500 in a rack, the following standards must be
met:
Space
s
Power
s
Temperature
s
Grounding
s
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Server Installation 2-3
Space Requirements
Consider the following items when deciding where to install your Compaq
rack:
Clearance in the front of the rack should be a minimum of 25 inches for
s
servicing.
Clearance in the back of the rack should be a minimum of 30 inches to
s
allow for servicing and for adequate airflow.
Power Requirements
WARNING: To reduce the risk of personal injury, fire, or damage to the
equipment, do not overload the AC supply branch circuit that provides power to
the rack. Consult the electrical authority having jurisdiction over your facility
wiring and installation requirements.
IMPORTANT: Because of the 100 to 208 VAC electrical rating of each power supply,
some local electrical authorities may require either one 15-Ampere circuit for each power
supply or one 20-Ampere circuit for each pair of power supplies.
The power load needs to be balanced between available AC supply
s
branch circuits.
The overall system AC current load must not exceed 80 percent of the
s
branch circuit AC current rating.
If power strips are used, the load should not exceed 80 percent of the
s
power strip's marked electrical current rating.
The installation of this equipment shall be in accordance with Local/Regional
electrical regulations governing the installation of Information Technology
Equipment by licensed electricians. This equipment is designed to operate in
installations covered by the National Electric Code (ANSI/NFPA 70, 1999)
and the code for Protection of Electronic Computer/Data Processing
Equipment (ANSI/NFPA 75, 1999).
For electrical power ratings on options, refer to the product's rating label or
user documentation supplied with that option.
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2-4 Compaq ProLiant 8500 Servers Setup and Installation Guide
Grounding
For proper operation and safety, this equipment is required to be properly
grounded in accordance with ANSI/NFPA 70-1999, Article 250. All power
distribution devices, branch wiring, and receptacles must be "Listed"
grounding-type devices.
Due to the higher ground leakage currents associated with the equipment,
Compaq recommends the use of a Power Distribution Unit (PDU) that
provides a supplementary ground conductor. This supplementary ground
conductor should be permanently connected to a suitable building ground
terminal. The use of common power outlet strips for this equipment is not
recommended.
For proper operation and safety, this equipment is required to be properly
grounded. In the United States, install the equipment in accordance with
ANSI/NFPA 70 1999 (National Electric Code) Article 250, as well as any local and
regional building codes. In Canada, the equipment should be installed in
accordance with Canadian Standards Association, CSA C22.1, Canadian
Electrical Code. In all other countries the installation should follow any
regional or national electrical wiring codes such as the International
Electrotechnical Commission (IEC) 364 parts 1 through 7. All power
distribution devices used in the installation including branch wiring,
receptacles, etc. should be Listed or Certified ground-type devices.
WARNING: To reduce the risk of electrical shock due to high leakage currents,
a reliable grounded connection (earthed) is essential before connecting the unit
to an AC supply.
When using power strips for electrical distribution, make sure that ground
integrity is maintained for each connection made. Plug each component into a
reliably grounded outlet.
Temperature Requirements
To ensure continued safe and reliable operation of the equipment, install/place
the system in a well-ventilated, climate-controlled environment.
The Compaq Maximum Recommended Ambient Operating Temperature
(TMRA) for most server products is 35C (95F). The temperature in the room
where the rack is located should not exceed 35C (95F).
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Server Installation 2-5
The operating temperature inside the rack will always be higher than the room
temperature, and is dependent on the configuration of equipment in your rack.
The TMRA for each piece of equipment should be checked before installation.
The maximum internal rack temperature for your configuration should not
exceed the values shown in the following table.
Table 2-1
Rack Internal Temperature Maximums
Equipment Included Maximum Internal Rack Temperature
Rack-Mountable ProLiant Servers 43C/122F
Compaq Rack-Mountable options 40C/104F
Other manufacturers' options See other manufacturers' specifications
CAUTION: To reduce the risk of damage to the equipment when installing third-
party options:
s Make sure that the option equipment does not impede airflow to the Rack-
Mountable ProLiant Servers or increase the internal rack temperature
beyond the Compaq specified maximum rating.
s Make sure that the Manufacturer's Maximum Recommended Ambient
Operating Temperature of the option equipment is not exceeded when
installed in the rack.
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2-6 Compaq ProLiant 8500 Servers Setup and Installation Guide
Airflow Requirements
The Compaq ProLiant 8500 server draws cool air in through the front door and
exhausts warm air out through the rear door. Therefore, the front door of the
rack must be adequately ventilated to allow ambient room air to enter the
cabinet, and the rear door must be ventilated adequately to allow the warm air
to escape from the cabinet. Do not block the ventilation apertures.
CAUTION: If a third-party rack is used, the following minimum requirements
should be observed to ensure adequate airflow and to prevent damage to the
equipment:
s Front: The rack door should have 120 square inches of holes evenly
distributed from top to bottom to permit adequate air flow.
s Side: The clearance between the installed module and the side panels of
the rack should be a minimum of 2.75 inches.
s Rear: The clearance between the back of the rack and the wall should be a
minimum of 30 inches and the equipment should be operating without a
rear door.
CAUTION: If all of the vertical space in the rack is not filled by components, the
gaps left will cause a change in airflow through the rack and across the
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