Fourth Edition (September 2000) Part Number 122829-004 Spare Part Number 159306-001 Compaq Computer Corporation Compaq ProLiant ML530 Servers Maintenance and Service Guide Notice 2000 Compaq Computer Corporation Compaq, Deskpro, Compaq Insight Manager, ProLiant, ROMPaq, SmartStart, NetFlex, QuickFind, and the Compaq logo Registered in U.S. Patent and Trademark Office. Netelligent are trademarks and/or service marks of Compaq Information Technologies Group, L.P. Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation. Intel, Pentium, and Xeon are trademarks of Intel Corporation. All other product names mentioned herein may be trademarks or registered trademarks of their respective companies. Confidential computer software. Valid license from Compaq required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is subject to change without notice. THE INFORMATION IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. THE ENTIRE RISK ARISING OUT OF THE USE OF THIS INFORMATION REMAINS WITH RECIPIENT. IN NO EVENT SHALL COMPAQ BE LIABLE FOR ANY DIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR OTHER DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION), EVEN IF COMPAQ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND WHETHER IN AN ACTION OF CONTRACT OR TORT, INCLUDING NEGLIGENCE. The limited warranties for Compaq products are exclusively set forth in the documentation accompanying such products. Nothing herein should be construed as constituting a further or additional warranty. Compaq ProLiant ML530 Servers Maintenance and Service Guide Fourth Edition (September 2000) Part Number 122829-004 Spare Part Number 159306-001 Contents About This Guide Symbols in Text.........................................................................................................vii Compaq Technician Notes ....................................................................................... viii Where to Go for Additional Help ............................................................................... ix Telephone Numbers ............................................................................................ ix Chapter 1 Illustrated Parts List External Components--Exploded View...................................................................1-2 External Components--Spare Parts List .................................................................. 1-3 System Components--Exploded View .................................................................... 1-4 System Components--Spare Parts List .................................................................... 1-5 Chapter 2 Removal and Replacement Procedures Electrostatic Discharge Information ......................................................................... 2-2 Symbols on Equipment.............................................................................................2-3 Preparation Procedures.............................................................................................2-4 Powering Down the Server................................................................................2-5 Rack Warnings .................................................................................................. 2-6 Server Warnings and Precautions......................................................................2-6 Tower Model Front Bezel Door ............................................................................... 2-8 Rack-Mount Bezel....................................................................................................2-9 Access Panel...........................................................................................................2-10 Fans ........................................................................................................................ 2-11 Hot-Plug System Fans ..................................................................................... 2-12 System Fan Basket Assembly ......................................................................... 2-13 CPU Fan Air Baffle.........................................................................................2-15 Hard Drive Fan Air Baffle...............................................................................2-16 Hot-Plug Drive Fans........................................................................................2-17 Drive Fan Cable and Cable Bracket ................................................................ 2-18 Removable Media and Mass Storage Devices........................................................2-19 Hot-Plug SCSI Hard Drives ............................................................................ 2-20 Hard Drive Cage with Backplane Board ......................................................... 2-21 Removable Media Devices..............................................................................2-23 CD-ROM Drive...............................................................................................2-24 Diskette Drive ................................................................................................. 2-25 iv Compaq ProLiant ML530 Servers Maintenance and Service Guide Removal and Replacement Procedures continued Cable Routing Diagrams ........................................................................................ 2-26 System Fans-Power Cables ............................................................................. 2-27 SCSI Hard Drives and Removable Media Devices--Signal Cables ............... 2-28 CD-ROM and Diskette Drives--Power and Signal Cables.............................2-29 System Board--Data Cable.............................................................................2-30 System Board--Power Cables ........................................................................ 2-30 SCSI Hard Drives and Removable Media Devices--Power Cables ............... 2-31 Drive Fans--Power Cables ............................................................................. 2-31 System Board Tray ................................................................................................. 2-32 System Board Components .................................................................................... 2-34 PCI Retainer .................................................................................................... 2-35 PCI Expansion Boards.....................................................................................2-36 PCI Bracket ..................................................................................................... 2-37 Memory Modules ............................................................................................ 2-38 Processors ........................................................................................................ 2-40 Hot-Plug Power Supplies ....................................................................................... 2-41 Power Supply Blanking Panel ......................................................................... 2-43 Power Backplane Board ......................................................................................... 2-44 Power On/Standby Switch......................................................................................2-45 Chapter 3 Diagnostics and Troubleshooting Diagnostic Tools Utility Overview...........................................................................3-2 Default Configuration...............................................................................................3-4 Default Configuration Messages ....................................................................... 3-4 Inspect Utility....................................................................................................3-4 Utilities Access.........................................................................................................3-5 Running Compaq Utilities.................................................................................3-5 Power-On Self-Test .................................................................................................. 3-7 POST Error Messages ....................................................................................... 3-7 Diagnostics Software..............................................................................................3-24 Steps for Diagnostics.......................................................................................3-24 100199, Primary Processor Test Error Codes ............................................... 3-25 200299, Memory Test Error Codes ............................................................... 3-26 300399, Keyboard Test Error Codes ............................................................. 3-27 400499, Parallel Printer Test Error Codes.....................................................3-27 500599, Video Display Unit Test Error Codes..............................................3-28 600699, Diskette Drive Test Error Codes ..................................................... 3-29 800899, Video Board Test Error Codes ........................................................ 3-30 11001199, Serial Test Error Codes ............................................................... 3-30 12001299, Modem Communications Test Error Codes ................................ 3-31 17001799, Hard Drive Test Error Codes.......................................................3-32 19001999, Tape Drive Test Error Codes.......................................................3-33 24002499, Advanced VGA Board Test Error Codes .................................... 3-33 60006099, Compaq NIC Boards Test Error Codes ....................................... 3-35 65006599, SCSI Hard Drive Test Error Codes ............................................. 3-36 66006699, SCSI/IDE CD-ROM Drive Test Error Codes..............................3-36 67006799, SCSI Tape Drive Test Error Codes ............................................. 3-37 86008699, Pointing Device Interface Test Error Codes ................................ 3-37 Array Diagnostic Utility ......................................................................................... 3-38 Starting ADU...................................................................................................3-38 Contents v Diagnostics and Troubleshooting continued Integrated Management Log...................................................................................3-51 Multiple Ways of Viewing the Log.................................................................3-51 Event List ........................................................................................................ 3-52 Event Messages ............................................................................................... 3-53 Rapid Error Recovery.............................................................................................3-55 Automatic Server Recovery-2 ......................................................................... 3-55 ASR-2 Integrated Management Log Messages ............................................... 3-65 Storage Fault Recovery Tracking....................................................................3-68 Storage Automatic Reconstruction..................................................................3-68 Network Interface Fault Recovery Tracking ................................................... 3-68 Memory Fault Recovery Tracking .................................................................. 3-68 Remote Service Features ........................................................................................ 3-69 ROMPaq Error Recovery Options..........................................................................3-70 ROMPaq Disaster Recovery ........................................................................... 3-71 Compaq Insight Manager ....................................................................................... 3-72 Features of Compaq Insight Management.......................................................3-72 Compaq Insight Management Software Architecture ..................................... 3-73 Chapter 4 Connectors, Switches, Jumpers, and LED Indicators Connectors ................................................................................................................ 4-2 Rear Panel Connectors ...................................................................................... 4-2 System Board Components ............................................................................... 4-3 Switches ................................................................................................................... 4-4 Configuration Switch Settings...........................................................................4-4 Jumpers and Headers................................................................................................4-5 Battery Power Jumper ....................................................................................... 4-5 External Battery Header .................................................................................... 4-5 Remote Power Switch Header...........................................................................4-5 LED Indicators ......................................................................................................... 4-6 Front Panel Status..............................................................................................4-6 Power................................................................................................................. 4-7 Critical System .................................................................................................. 4-7 Hot-Plug Fan ..................................................................................................... 4-9 Hot-Plug Power Supply...................................................................................4-10 Hot-Plug SCSI Hard Drive..............................................................................4-11 RJ-45 Network Connector...............................................................................4-12 CD-ROM Drive...............................................................................................4-13 Diskette Drive ................................................................................................. 4-13 Chapter 5 Physical and Operating Specifications System Unit .............................................................................................................. 5-2 Hot-Plug Power Supply............................................................................................5-3 SDRAM Dual Inline Memory Modules ................................................................... 5-4 1.44-MB Diskette Drive ........................................................................................... 5-4 IDE CD-ROM Drive ................................................................................................ 5-5 Integrated Dual-Channel Wide Ultra2 SCSI Controller ........................................... 5-6 Hot-Plug Hard Drives...............................................................................................5-7 Index About This Guide This maintenance and service guide is a troubleshooting guide for reference when servicing Compaq ProLiant ML530 servers. IMPORTANT: The installation of options and the servicing of this product must be performed by individuals who are knowledgeable of the procedures, precautions, and hazards associated with equipment containing hazardous energy circuits. Symbols in Text These symbols may be found in the text of this guide. They have the following meanings. WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. IMPORTANT: Text set off in this manner presents clarifying information or specific instructions. NOTE: Text set off in this manner presents commentary, sidelights, or interesting points of information. viii Compaq ProLiant ML530 Servers Maintenance and Service Guide Compaq Technician Notes WARNING: Only authorized technicians trained by Compaq should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board. Improper repairs can create a safety hazard. WARNING: To reduce the risk of electric shock or damage to the equipment: I If the system has multiple power supplies, disconnect power from the system by unplugging all power cords from the power supplies. I Do not disable the power cord grounding plug. The grounding plug is an important safety feature. I Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times. CAUTION: To properly ventilate your system, you must provide at least 12 inches (30.5 cm) of clearance at the front and back of the computer. CAUTION: The computer is designed to be electrically grounded. To ensure proper operation, plug the AC power cord into a properly grounded AC outlet only. NOTE: Any indications of component replacement or printed wiring board modifications may void any warranty. About This Guide ix Where to Go for Additional Help In addition to this guide, the following information sources are available: I User documentation I Compaq Service Quick Reference Guide I Service training guides I Compaq service advisories and bulletins I Compaq QuickFind I Compaq Insight Manager I Compaq download facility data line: 281-518-1418 I Compaq website: http://www.compaq.com Telephone Numbers For the name of your nearest Compaq authorized reseller: I In the United States, call 1-800-345-1518. I In Canada, call 1-800-263-5868. For Compaq technical support: I In the United States and Canada, call 1-800-386-2172. I For Compaq technical support phone numbers outside the United States and Canada, visit the Compaq website: http://www.compaq.com 1 Chapter Illustrated Parts List This chapter provides the illustrated parts breakdown and a spare parts list for Compaq ProLiantTM ML530 servers. To obtain information on names and part numbers of referenced spare parts, refer to Figure 1-1 and Table 1-1 for external components, and Figure 1-2 and Table 1-2 for system components. IMPORTANT: Use only 133-MHz front-side bus Pentium III Xeon processors with gold-colored heat sinks. Processors with other-colored heat sinks will not function properly in Compaq ProLiant ML530 servers. 1-2 Compaq ProLiant ML530 Servers Maintenance and Service Guide External Components--Exploded View 2b 11 4 6 5 10 3 1 2a 9 20a 7 8 Figure 1-1. External components--exploded view Illustrated Parts List 1-3 External Components--Spare Parts List Table 1-1 External Components Spare Parts List Item Description Spare Part Number Chassis 1 Chassis, rack-mount 159316-001 2 Cover kit, rack-mount 167122-001 a) Rack-mount bezel b) Access panel 3 Power On/Standby switch with LEDs and cable 161659-001 Mass Storage Devices 4 Diskette drive, 1.44 MB 123958-001 5 CD-ROM drive 327659-001 6 Hard drive cage blanking panel 159311-001 7 Hard drive cage with backplane board (maximum: 2 per unit) 159313-001 8 Hot-plug hard drive (maximum: 12 per unit) 9.1 GB hot-plug Wide Ultra2 SCSI hard drive, 7200 rpm 104665-001 9.1 GB hot-plug Wide Ultra2 SCSI hard drive, 10,000 rpm 386536-001 9.1 GB hot-plug Wide Ultra3 SCSI hard drive, 10,000 rpm 152188-001 9.1 GB hot-plug Wide Ultra3 SCSI hard drive, 15,000 rpm 189393-001 18.2 GB hot-plug Wide Ultra2 SCSI hard drive, 7200 rpm 104663-001 18.2 GB hot-plug Wide Ultra2 SCSI hard drive, 10,000 rpm 143920-001 18.2 GB hot-plug Wide Ultra3 SCSI hard drive, 10,000 rpm 152190-001 18.2 GB hot-plug Wide Ultra3 SCSI hard drive, 15,000 rpm 189351-001 36.4 GB hot-plug Wide Ultra3 SCSI hard drive, 10,000 rpm 177986-001 9 Hard drive blank (maximum: 12 per unit) 122759-001 Power Supplies 10 Hot-plug power supply, 450 W (maximum: 3 per unit) 157793-001 11 Power supply blanking panel (maximum: 2 per unit) 159310-001 Note: The tower chassis model is listed under "Hardware" in Table 1-2. 1-4 Compaq ProLiant ML530 Servers Maintenance and Service Guide System Components--Exploded View 18 21a 16 12 14 21b 19 15 17 20b 13 Figure 1-2. System components--exploded view Illustrated Parts List 1-5 System Components--Spare Parts List Table 1-2 System Components Spare Parts List Item Description Spare Part Number Boards 12 Power backplane board 159314-001 13 System board tray 159301-001 14 10/100 PCI network interface controller (NIC) 174831-001 Memory 15 Memory modules, 133-MHz, ECC SDRAM DIMM (maximum: 8 per unit) 64-MB SDRAM, 64 megabit memory module 159225-001 128-MB SDRAM, 64 megabit memory module 159226-001 128-MB SDRAM, 128 megabit memory module 164278-001 256-MB SDRAM, 64 megabit memory module 159304-001 256-MB SDRAM, 128 megabit memory module 159377-001 512-MB SDRAM, 128 megabit memory module 159227-001 512-MB SDRAM, 256 megabit memory module 177628-001 Processor 16 Processor with gold-colored heat sink (maximum: 2 per unit) 800-MHz processor with gold-colored heat sink 167121-001 866-MHz processor with gold-colored heat sink 187528-001 933-MHz processor with gold-colored heat sink 187529-001 1-GHz processor with gold-colored heat sink 217045-001 Fans 17 Hot-plug drive fan (maximum: 3 per unit) 161657-001 18 Hot-plug system fan (maximum: 4 per unit) 171531-001 19 System fan basket (maximum: 2 per unit) 161658-001 20 Miscellaneous hardware kit 159321-001 a) Removable media bay blanking panel, shown in Figure 1-1 (maximum: 2 per unit) b) System fan basket-and-cable bracket with cable (maximum: 2 per unit) 21 Miscellaneous plastics kit 159322-001 a) CPU fan air baffle b) Hard drive fan air baffle Note: The hot-plug drive fan looks similar to the fan used in the Compaq ProLiant 6400R, but operates differently. The Compaq ProLiant 6400R fan is not compatible with Compaq ProLiant ML530 servers. continued 1-6 Compaq ProLiant ML530 Servers Maintenance and Service Guide Table 1-2 System Components Spare Parts List continued Item Description Spare Part Number Controllers 22 Smart Array 5300 Controller* 171383-001 23 32-MB memory module with battery backup* 171385-001 Cable Kits 24 SCSI cable kit* 159318-001 a) Internal SCSI cable b) External SCSI cable 25 Miscellaneous power cable kit* 159319-001 26 Miscellaneous signal cable kit* 159320-001 27 Real-time clock battery (4.5-V, 600-mA alkaline battery)* 160274-001 Miscellaneous 28 Maintenance and service guide* 159306-001 29 Country kit, tower* 159307-001 30 Country kit, rack* 159308-001 Hardware 31 Chassis, tower* 159315-001 32 Cover kit, tower* 161660-001 a) Access panel b) Tower cover c) Front bezel door 33 Locking casters* 296227-001 34 Tower-to-rack conversion kit* 159317-001 35 Enhanced keyboard* 386209-001 *Not shown 2 Chapter Removal and Replacement Procedures This chapter provides subassembly/module-level removal and replacement procedures for Compaq ProLiant ML530 servers. After completing all the necessary removal and replacement procedures, run the Diagnostics program to verify that all components operate properly. WARNING: To reduce the risk of personal injury or damage to the equipment, heed all warnings and cautions throughout the "Removal and Replacement Procedures" chapter. WARNING: To reduce the risk of personal injury or damage to the equipment, the installation of options other than hot-plug power devices should be performed only by individuals who are qualified in servicing computer equipment and trained to deal with products capable of producing hazardous energy levels. The following tools are recommended to service Compaq ProLiant ML530 servers: I Torx T-15 screwdriver or right-angle Allen wrench included on the rear of Compaq ProLiant ML530 servers I Torx T-10 screwdriver or right-angle Allen wrench for replacement of the drive fan cable connector bracket only I 4-mm flat-blade screwdriver I From the Compaq SmartStart and Support Software CD: G System Configuration Utility software G Array Diagnostic Utility software G Diagnostics software 2-2 Compaq ProLiant ML530 Servers Maintenance and Service Guide Electrostatic Discharge Information A discharge of static electricity can damage static-sensitive devices or microcircuitry. Proper packaging and grounding techniques are necessary precautions to prevent damage. To prevent electrostatic damage, observe the following precautions: I Transport products in static-safe containers such as conductive tubes, bags, or boxes. I Keep electrostatic-sensitive parts in proper containers until arrival at static-free stations. I Cover workstations with approved static-dissipating material. Provide a wrist strap connected to the work surface and properly grounded tools and equipment. I Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and foam packing. I Always be properly grounded when touching a static-sensitive component or assembly. I Avoid touching pins, leads, or circuitry. I Always place drives PCB assembly-side down. I Use conductive field service tools. Removal and Replacement Procedures 2-3 Symbols on Equipment Any surface or area of the equipment marked with these symbols indicates the presence of electric shock hazards. The enclosed area contains no operator-serviceable parts. WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure. Any RJ-45 receptacle marked with these symbols indicates a Network Interface Connection. WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into this receptacle. Any surface or area of the equipment marked with these symbols indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury exists. WARNING: To reduce the risk of injury from a hot component, allow the surface to cool before touching it. This label or equivalent is located on the surface of your CD-ROM drive. This label indicates that the product is classified as a CLASS 1 LASER PRODUCT. CLASS 1 LASER PRODUCT Power supplies or systems marked with these symbols indicate the equipment is supplied by multiple sources of power. WARNING: To reduce the risk of injury from electric shock, remove all power cords to completely disconnect power from the system. Any product or assembly marked with these symbols indicates that the component exceeds the recommended weight for one individual to handle safely. weight in 93137 lb WARNING: To reduce the risk of personal injury or damage to the equipment, weight in 4262 kg observe local occupational health and safety requirements and guidelines for manual material handling. 2-4 Compaq ProLiant ML530 Servers Maintenance and Service Guide Preparation Procedures System power in Compaq ProLiant ML530 servers does not completely shut off with the front panel Power On/Standby switch. The switch toggles between on and standby, rather than on and off. The standby position removes power from most electronics and the drives, but portions of the power supply and some internal circuitry remain active. To completely remove all power from the system, you must disconnect all power cords from the server. For more information about removing power from the system, see "Powering Down the Server" later in this section. See "Server Warnings and Precautions" later in this section for further safety information. WARNING: To reduce the risk of personal injury or damage to the equipment when moving the server, be sure that: I The access panel is securely fastened to the chassis. I You do not use the system board tray handle to move the unit. I You do not use the rack-mount bezel handles to move the unit. I You do not use the tower front bezel door as a handle to move the unit. IMPORTANT: Before beginning to remove any serviceable parts, determine whether the part is hot-pluggable or non-hot-pluggable. Hot-pluggable devices in Compaq ProLiant ML530 servers include SCSI hard drives, fans, and power supplies. IMPORTANT: Before powering down the unit, verify devices to be replaced by checking the LED indicator status. LED indicators will no longer be lit after power is removed from the system. Hot-Pluggable Device The server can remain on to remove and replace hot-plug devices. The access panel can be removed without causing a system shutdown. Hot-pluggable devices will have port-colored latches. Hot-pluggable devices in Compaq ProLiant ML530 servers include SCSI hard drives, fans, and power supplies. CAUTION: Electrostatic discharge can damage electronic components. Be sure you are properly grounded before beginning any installation procedure. See "Electrostatic Discharge Information" earlier in this chapter. IMPORTANT: If the server is a tower model, either lock the casters for stability when removing the access panel, or place the server on its side with the access panel up. To reduce the risk of personal injury or damage to the equipment, see "Server Warnings and Precautions" later in this chapter. IMPORTANT: If the server is mounted in a rack, accessibility to hot-pluggable devices can be increased by sliding the server partially out of the rack. To reduce the risk of personal injury or damage to the equipment, see "Rack Warnings" and "Server Warnings and Precautions" later in this chapter. Removal and Replacement Procedures 2-5 Non-Hot-Pluggable Device Power must be removed from the server to remove or replace non-hot-pluggable devices. Non-hot-pluggable parts include the processors, all boards, DIMMs, and drive cages. See "Powering Down the Server" for complete power-down instructions. WARNING: To reduce the risk of personal injury or damage to the equipment, the installation of options other than hot-plug power devices should be performed only by individuals who are qualified in servicing computer equipment and trained to deal with products capable of producing hazardous energy levels. Powering Down the Server Before beginning any of the removal and replacement procedures for non-hot-plug devices: 1. Press the Power On/Standby switch. This places the server in standby mode, thereby disabling the main power supply output and providing auxiliary power (+5V) to the server. 2. Verify that the power status LED indicator on the front panel, located nearest to the Power On/Standby switch, is amber and that the fans have stopped spinning. IMPORTANT: It is not necessary to power down the server to replace hot-plug devices such as power supplies, fans, or SCSI hard drives when they are not in active use. 3. Disconnect all AC power cords from the AC outlets, then from the server. WARNING: To reduce the risk of injury from electric shock, remove all power cords to completely disconnect power from the system. 4. Disconnect all external peripheral devices from the server. CAUTION: Electrostatic discharge can damage electronic components. Be sure you are properly grounded before beginning any installation procedure. See "Electrostatic Discharge Information" earlier in this chapter. 5. For stability and safety, properly positioning the server is critical. I If the server is mounted in a rack, remove the server from the rack and place it on a sturdy table or workbench. To reduce the risk of personal injury or damage to the equipment, see "Rack Warnings" later in this chapter. Refer to the Compaq ProLiant ML530 Setup and Installation Guide for further information on working with racks. I If the server is a tower model, either lock the casters for stability when removing the access panel, or place the server on its side with the access panel up. 2-6 Compaq ProLiant ML530 Servers Maintenance and Service Guide Rack Warnings WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: n The leveling jacks are extended to the floor. n The full weight of the rack rests on the leveling jacks. n The stabilizing feet are attached to the rack if it is a single-rack installation. n The racks are coupled in multiple-rack installations. n Only one component is extended at a time. A rack may become unstable if more than one component is extended for any reason. n You are careful when pressing the component rail release latches and sliding the component into the rack. The slide rails could pinch your fingertips. n You load the rack from the bottom up and load the heaviest item into the rack first. n You do not attempt to move equipment racks without adequate assistance, due to their height and weight. n You do not attempt to move an equipment rack on an incline that is greater than 10 degrees from the horizontal. n You do not attempt to move a fully loaded equipment rack. Remove equipment from the rack before moving the rack. Server Warnings and Precautions WARNING: To reduce the risk of personal injury or damage to the equipment: n Observe local health and safety requirements and guidelines for manual material handling. n Obtain adequate assistance to lift and stabilize the product during installation or removal. The Compaq ProLiant ML530 server weighs at least 100 pounds (45 kilograms) when fully assembled. n Remove all pluggable power supplies and modules to reduce the weight of the product. I Make sure that the product is properly mated with the rails. Products that are improperly mated with the rails may be unstable. Removal and Replacement Procedures 2-7 WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment: n The installation of internal options and routine maintenance and service of this product should be performed by individuals who are knowledgeable about the procedures, precautions, and hazards associated with equipment containing hazardous energy levels. n Allow the product to cool before removing covers and touching internal components. n Do not use conductive tools that could bridge live parts. n Remove all watches, rings, or loose jewelry when working in hot-plug areas of an energized server. n The access panel provides access to hazardous energy circuits. The panel should remain locked during normal operation. -or- The server should be installed in a controlled access location where only qualified personnel have access to the server. n Power down the equipment and disconnect power from all AC power cords before removing devices from non-hot-plug areas. n Do not replace non-hot-plug components while power is applied to the product. First, shut down the product and disconnect all AC power cords. n Do not exceed the level of repair specified in the procedures in the product documentation. All troubleshooting and repair procedures are detailed to allow only subassembly or module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or to make modifications to any printed wiring board. Improper repairs can create a safety hazard. n Verify that the AC power supply branch circuit that provides power to the rack is not overloaded. This will reduce the risk of personal injury, fire, or damage to the equipment. The total rack load should not exceed 80 percent of the branch circuit rating. Consult the electrical authority having jurisdiction over your facility wiring and installation requirements. WARNING: To reduce the risk of electric shock or damage to the equipment: n Do not pull on a cord or cable. When unplugging from the electrical outlet, grasp the cord by the plug. n Do not disable the power cord grounding plug. The grounding plug is an important safety feature. n Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times. CAUTION: Compaq ProLiant ML530 servers must always be operated with system unit covers and air baffles in place. Proper cooling will not be achieved if the system unit covers or air baffles are removed for extended periods of time. IMPORTANT: The installation of options and servicing of this product shall be performed by individuals who are knowledgeable of the procedures, precautions, and hazards associated with equipment containing hazardous energy circuits. 2-8 Compaq ProLiant ML530 Servers Maintenance and Service Guide Tower Model Front Bezel Door To remove the tower model front bezel door: 1. Unlock and swing open the front bezel door completely. 2. Lift up the front bezel door and pull it away from the chassis .
2 1 Figure 2-1. Removing the tower model front bezel door Reverse steps 1 and 2 to replace the front bezel door. Removal and Replacement Procedures 2-9 Rack-Mount Bezel WARNING: To reduce the risk of personal injury or damage to the equipment, do not use the rack-mount bezel handles or system board tray handle to move Compaq ProLiant ML530 servers. To remove the rack-mount bezel: 1. Perform the preparation procedures. See "Hot-Pluggable Device" earlier in this chapter. 2. Loosen the access panel screws or remove the access panel. See "Access Panel" later in this chapter. 3. Remove the four T-15 screws securing the rack-mount bezel to the chassis.
4. Pull the rack-mount bezel away from the chassis.
1 2 1 Figure 2-2. Removing the rack-mount bezel Reverse steps 1 through 4 to replace the rack-mount bezel. 2-10 Compaq ProLiant ML530 Servers Maintenance and Service Guide Access Panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching them. CAUTION: Electrostatic discharge can damage electronic components. Be sure you are properly grounded before beginning any installation procedure. See "Electrostatic Discharge Information" earlier in this chapter. CAUTION: Leaving the access panel off the chassis will diminish the cooling capability and may adversely impact operation of the server. To remove the access panel: 1. Open the front bezel door (tower model only). 2. Loosen the two thumbscrews on the front of the chassis.
3. Loosen the T-15 security screw located on the front of the chassis.
4. Slide the access panel toward the back of the server, then lift it away from the chassis.
3 2 1 1 Figure 2-3. Removing the access panel Reverse steps 1 through 4 to replace the access panel. Removal and Replacement Procedures 2-11 Fans Compaq ProLiant ML530 servers ship standard with two hot-pluggable system fans (one CPU and one I/O) and three hot-pluggable drive fans. The two system fan baskets are designed to allow for a redundant hot-pluggable fan in each basket. Figure 2-4 and Table 2-1 illustrate the location of all fans in Compaq ProLiant ML530 servers, with the fan name and the description of what is cooled by each fan. NOTE: Fan speed will vary with the internal temperature of the server. Automatic adjustment of fan speed differs in accordance with installed drivers. NOTE: Fans may continue to spin after a temporary failure occurs. Replace failed fans (amber LED) even if spinning continues. 5 6 7 1 3 2 4 Figure 2-4. Hot-plug fan locations Table 2-1 Hot-Plug Fan Locations Fan Description Component Cooled Primary CPU fan (standard) Processors
Redundant CPU fan (optional) Processors
Primary I/O fan (standard) System board
Redundant I/O fan (optional) System board
Drive fans (standard) Hard drives , ,
Note: If the fan diagnostic LED indicator is amber, this indicates fan failure. If the fan diagnostic LED indicator is green, the fan is working properly. See "LED Indicators, Hot-Plug Fan" in Chapter 4 for more information. 2-12 Compaq ProLiant ML530 Servers Maintenance and Service Guide Hot-Plug System Fans Compaq ProLiant ML530 servers have two system fan baskets, one for the I/O fan and one for the CPU fan. Each basket can hold a primary and a redundant hot-plug system fan. The hot-plug system fans cool the system board components (I/O fan) and the processors (CPU fan). CAUTION: Never remove both fans from one system fan basket while the server is powered up. Overheating and damage to hardware could result. If the appropriate Compaq software drivers are installed, the operating system software will initiate a power shutdown in the event of overheating. To remove a hot-plug system fan: 1. Perform the preparation procedures. See "Hot-Pluggable Device" earlier in this chapter. 2. Remove the access panel. See "Access Panel" earlier in this chapter. 3. Press the locking latch in and lift the failed hot-plug system fan out of the system fan
basket .
2 1 Figure 2-5. Removing a hot-plug system fan Reverse steps 1 through 3 to replace a hot-plug system fan with a new fan. Removal and Replacement Procedures 2-13 System Fan Basket Assembly The system fan basket assembly is comprised of two components: I Plastic system fan basket I Metal system fan basket-and-cable bracket The plastic basket holds the system fans in place. The metal bracket secures the basket and holds the fan cables in place. Before removing a system fan basket assembly, power must be removed from the server. Inadequate cooling will occur when both fans in a fan basket are removed. WARNING: To reduce the risk of personal injury or damage to the equipment, the installation of options other than hot-plug power devices should be performed only by individuals who are qualified in servicing computer equipment and trained to deal with products capable of producing hazardous energy levels. CAUTION: Never remove both hot-plug fans from one system fan basket while the server is powered up. Overheating and damage to hardware could result. If the appropriate Compaq software drivers are installed, the operating system software will initiate a power shutdown in the event of overheating. To remove the system fan basket: 1. Perform the preparation procedures. See "Powering Down the Server" earlier in this chapter. 2. Remove the hot-plug system fans. See "Hot-Plug System Fans" earlier in this section. 3. Loosen the thumbscrew that holds the system fan basket to the chassis.
4. Remove the system fan basket from the chassis.
2 1 Figure 2-6. Removing the system fan basket Reverse steps 1 through 4 to replace the system fan basket. 2-14 Compaq ProLiant ML530 Servers Maintenance and Service Guide To remove the system fan basket-and-cable bracket: 1. Remove the system fan basket. See "To remove the system fan basket" earlier in this section. 2. Remove the four T-15 screws that secure the system fan basket-and-cable bracket to the
chassis. 3. Slide the bracket toward the center of the chassis, then lift it away from the chassis .
1 2 Figure 2-7. Removing the system fan basket-and-cable bracket Reverse steps 1 through 3 to replace the system fan basket-and-cable bracket. To remove a system fan cable: 1. Disconnect the system fan cable from the system board. 2. Release the cable from the cable clip. 3. Remove the cable from the chassis. Reverse steps 1 through 3 to replace a system fan cable. Removal and Replacement Procedures 2-15 CPU Fan Air Baffle To remove the CPU fan air baffle: 1. Perform the preparation procedures. See "Hot-Pluggable Device" earlier in this chapter. 2. Remove the access panel. See "Access Panel" earlier in this chapter. 3. Unclip the external SCSI cable (if present) from the cable clips on the CPU fan air baffle. 4. Unsnap the two pins and loosen the thumbscrew on the CPU fan air baffle.
5. Lift the CPU fan air baffle away from the chassis .
2 2 3 4 1 Figure 2-8. Removing the CPU fan air baffle Reverse steps 1 through 5 to replace the CPU fan air baffle. 2-16 Compaq ProLiant ML530 Servers Maintenance and Service Guide Hard Drive Fan Air Baffle To remove the hard drive fan air baffle: 1. Perform the preparation procedures. See "Powering Down the Server" earlier in this chapter. 2. Remove the system fan basket assembly. See "System Fan Basket Assembly" earlier in this chapter. 3. Loosen the two thumbscrews on the hard drive fan air baffle. 4. Slide the baffle over the drive fans, then lift the hard drive fan air baffle out of the chassis . 2 1 1 Figure 2-9. Removing the hard drive fan air baffle Reverse steps 1 through 4 to replace the hard drive fan air baffle. Removal and Replacement Procedures 2-17 Hot-Plug Drive Fans Three hot-plug drive fans come standard with Compaq ProLiant ML530 servers. IMPORTANT: It is not necessary to power down the server to replace hot-plug devices such as power supplies, fans, or hard drives when they are not in active use. NOTE: The hot-plug drive fan looks similar to the fan used in the Compaq ProLiant 6400R server, but operates differently. The Compaq ProLiant 6400R fan is not compatible in Compaq ProLiant ML530 servers. To remove a hot-plug drive fan: 1. Perform the preparation procedures. See "Hot-Pluggable Device" earlier in this chapter. 2. Remove the access panel. See "Access Panel" earlier in this chapter. 3. Press the thumb latch adjacent to the system board tray handle to release the system board tray. Using the system board tray handle, pull the tray partially out of the chassis to access the hot-plug drive fans. CAUTION: Hot-plug hard drive fans are located below the server cabling. Be careful not to inadvertently unplug or loosen cables when accessing hot-plug drive fans. 4. Loosen the thumbscrew located at the top of the fan.
5. Lift the hot-plug drive fan out of the chassis .
1 2 Figure 2-10. Removing a hot-plug hard drive fan Reverse steps 1 through 5 to replace a hot-plug drive fan. 2-18 Compaq ProLiant ML530 Servers Maintenance and Service Guide Drive Fan Cable and Cable Bracket WARNING: To reduce the risk of personal injury or damage to the equipment, the installation of options other than hot-plug power devices should be performed only by individuals who are qualified in servicing computer equipment and trained to deal with products capable of producing hazardous energy levels. To remove the drive fan cable and cable bracket: 1. Perform the preparation procedures. See "Powering Down the Server" earlier in this chapter. 2. Remove the hot-plug drive fans. See "Hot-Plug Drive Fans" earlier in this section. 3. Remove the hard drive fan air baffle. See "Hard Drive Fan Air Baffle" earlier in this section. 4. Remove the hot-plug SCSI hard drives and hard drive cage. See "Hard Drive Cage with Backplane Board" later in this chapter. 5. Remove the T-10 screw securing the drive fan cable bracket in place, then lift the drive fan cable bracket from the chassis. 6. Unplug the drive fan cable from the power backplane board and remove it from the unit. Figure 2-11. Removing the drive fan cable and cable bracket Reverse steps 1 through 6 to replace the drive fan cable and cable bracket. Removal and Replacement Procedures 2-19 Removable Media and Mass Storage Devices Compaq ProLiant ML530 servers can house up to 16 mass storage devices, shown in Figure 2-12, including: I Preinstalled 3.5-inch 1.44-MB diskette drive I Preinstalled IDE CD-ROM drive I Two removable media devices I Two hot-plug drive cages containing twelve 1-inch LVD hot-plug drives (six drives each on two SCSI buses) 1 2 3 5 4 Figure 2-12. Removable media and mass storage device locations Table 2-2 Removable Media and Mass Storage Device Descriptions Location Description Removable media devices
Diskette drive
CD-ROM drive
Primary hard drive cage with hot-plug SCSI hard drives
Optional hard drive cage with hot-plug SCSI hard drives
2-20 Compaq ProLiant ML530 Servers Maintenance and Service Guide Hot-Plug SCSI Hard Drives CAUTION: Before removing or replacing a hot-plug SCSI hard drive, the affected drive must not be in use. See "LED Indicators, Hot-Plug SCSI Hard Drive" in Chapter 4 for more information. To remove a hot-plug SCSI hard drive: 1. Perform the preparation procedures. See "Hot-Pluggable Device" earlier in this chapter. 2. Open the front bezel door (tower model only). 3. Slide the release button . 4. Pull the release lever that holds the hard drive in place. 5. Pull the hard drive from the cage. IMPORTANT: Remove or replace only one hot-plug SCSI hard drive at a time. The controller relies on other hard drives to reconstruct data on the replaced hard drive. Drive reconstruction is active when the drive online LED is flashing green. 6. Insert another hot-plug SCSI hard drive or a hard drive blank into the empty hard drive bay, pushing the drive until it is firmly seated. CAUTION: Hard drive blanks must fill unused hard drive bays to ensure proper airflow. NOTE: When a hard drive configured for fault tolerance is replaced, the replacement hard drive will automatically begin reconstruction. Drive reconstruction is active when the drive online LED is flashing green. 3 1 2 Figure 2-13. Removing a hot-plug SCSI hard drive Removal and Replacement Procedures 2-21 Hard Drive Cage with Backplane Board CAUTION: If an active hard drive is replaced while the system is powered down, a POST error message (1786) will occur when the system is powered up. The following prompt will appear: PRESS TO BOOT THE SYSTEM AND REBUILD THE REPLACED DRIVE, OR PRESS TO BOOT THE SYSTEM WITHOUT REBUILDING THE DRIVE(S). Pressing F2 will cause permanent data loss to the logical hard drive. Press F2 only if all of the hard drives were replaced or if complete data loss is desired. To remove the hard drive cage with backplane board: 1. Perform the preparation procedures. See "Powering Down the Server" earlier in this chapter. 2. Remove the front bezel and access panel. I For the tower model, see "Tower Model Front Bezel Door" and "Rack-Mount Bezel" earlier in this chapter. I For the rack model, see "Rack-Mount Bezel" earlier in this chapter. 3. Remove all hard drives from the bays of the cage to be removed. See "Hot-Plug SCSI Hard Drives" earlier in this chapter. 4. Remove the hard drive fan air baffle. See "Hard Drive Fan Air Baffle" earlier in this chapter. 5. Disconnect all cabling. The SCSI A signal cable is color-coded blue, and the SCSI B signal cable is color-coded yellow. 2-22 Compaq ProLiant ML530 Servers Maintenance and Service Guide 6. Remove the four T-15 screws securing the hard drive cage to the chassis.
7. Slide the hard drive cage assembly out the front of the chassis.
NOTE: To increase accessibility to the cables, remove the drive fans. See "Hot-Plug Drive Fans" earlier in this chapter. 2 1 1 Figure 2-14. Removing the hard drive cage Reverse steps 1 through 7 to replace the hard drive cage, or cover the opening with a blanking panel to maintain proper airflow. Removal and Replacement Procedures 2-23 Removable Media Devices The removable media area contains two bays. To remove a device: 1. Perform the preparation procedures. See "Powering Down the Server" earlier in this chapter. 2. Remove the access panel. See "Access Panel" earlier in this chapter. 3. Disconnect all cabling from the removable media device. 4. Slide the green plastic locking lever on the outside of the removable media area to
release the device. 5. Pull the device from the removable media area.
CAUTION: A blanking panel must cover an unused media bay to ensure proper airflow. 6. Remove and retain guide rails and screws from the blank or device for use on the replacement blank or device. 1 2 Figure 2-15. Removing a device from the removable media area Reverse steps 1 through 6 to replace a removable media device, or cover the opening with a blanking panel. 2-24 Compaq ProLiant ML530 Servers Maintenance and Service Guide CD-ROM Drive To remove the CD-ROM drive: 1. Perform the preparation procedures. See "Powering Down the Server" earlier in this chapter. 2. Remove the access panel. See "Access Panel" earlier in this chapter. 3. Remove the hard drive fan air baffle. See "Hard Drive Fan Air Baffle" earlier in this chapter. 4. Disconnect all cabling from the CD-ROM drive. The CD-ROM drive signal cable is color-coded orange. 5. Remove the redundant CPU fan for easier accessibility. See "Hot-Plug System Fan" earlier in this chapter. 6. Loosen the thumbscrew located near the bottom of the CPU fan basket to release the
metal locking bracket. 7. Slide the metal locking bracket toward the CD-ROM drive.
8. Pull the CD-ROM drive from the chassis.
1 2 3 Figure 2-16. Removing the CD-ROM drive Reverse steps 1 through 8 to replace the CD-ROM drive. Removal and Replacement Procedures 2-25 Diskette Drive To remove the diskette drive: 1. Perform the preparation procedures. See "Powering Down the Server" earlier in this chapter. 2. Remove the access panel. See "Access Panel" earlier in this chapter. 3. Disconnect all cabling from the diskette drive. The diskette drive signal cable is color-coded purple. 4. Loosen the thumbscrew on the side of the diskette drive.
5. Slide the diskette drive back , then lift it out of the chassis.
1 2 Figure 2-17. Removing the diskette drive Reverse steps 1 through 5 to replace the diskette drive. 2-26 Compaq ProLiant ML530 Servers Maintenance and Service Guide Cable Routing Diagrams The location and routing of each cable in Compaq ProLiant ML530 servers is shown in the following diagrams. For further information, refer to the Compaq ProLiant ML530 Setup and Installation Guide. To improve serviceability, the signal cables and system board are color-coded as follows: I Blue = SCSI A I Yellow = SCSI B I Orange = CD-ROM drive I Purple = Diskette drive When replacing the system board or power backplane board, remove the cables in the following sequence for easier accessibility. CAUTION: Due to the sliding design of the system board tray, the cables must be routed properly. Cables can be damaged by pinching or chafing if not routed or contained properly. IMPORTANT: Some cables are held to the side of the chassis with cable clips or are bound by straps with hook-and-loop fasteners to keep the cables properly stored. The clips can be opened by releasing the clip tab. Replace the cable in the clips or strap when completing cable routing procedures. NOTE: Remove the PCI bracket for easier access. See "PCI Bracket" later in the chapter. 1. Power cables for system fans. See Figure 2-18. 2. Signal cables for SCSI hard drives and removable media devices (blue and yellow cables). See Figure 2-19 and Figure 2-20. 3. Power and signal cables for the CD-ROM and diskette drives (orange and purple cables, respectively). See Figure 2-21. 4. System data cable. See Figure 2-22. 5. System power cables. See Figure 2-23. 6. Power cables for SCSI hard drives and removable media devices. See Figure 2-24. 7. Power cables for drive fans. See Figure 2-25. Reverse steps 1 through 7 to connect power and signal cables. Removal and Replacement Procedures 2-27 System Fans-Power Cables 1 2 Figure 2-18. Power cables for system fans Table 2-3 System Fans--Power Cables Item Description Power cable for I/O fans
Power cable for CPU fans
2-28 Compaq ProLiant ML530 Servers Maintenance and Service Guide SCSI Hard Drives and Removable Media Devices--Signal Cables 1 2 Figure 2-19. Signal cables for SCSI hard drives and removable media devices 2 Figure 2-20. Optional signal cable routing for external devices with SCSI channel B Table 2-4 SCSI Hard Drives and Removable Media Devices--Signal Cables Item Description Signal cable for SCSI channel A (blue cable)
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