Second Edition (March 1999)
Part Number 328470-002
Compaq Computer Corporation
Notice
The information in this publication is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR
EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR
USE OF THIS MATERIAL. THIS INFORMATION IS PROVIDED "AS IS" AND COMPAQ
COMPUTER CORPORATION DISCLAIMS ANY WARRANTIES, EXPRESS, IMPLIED OR
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MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, GOOD TITLE AND AGAINST
INFRINGEMENT.
This publication contains information protected by copyright. No part of this publication may be
photocopied or reproduced in any form without prior written consent from Compaq Computer
Corporation.
1999 Compaq Computer Corporation.
All rights reserved. Printed in the U.S.A.
The software described in this guide is furnished under a license agreement or nondisclosure agreement.
The software may be used or copied only in accordance with the terms of the agreement.
Compaq, Compaq Insight Manager, ProLiant, ROMPaq, SmartStart, NetFlex, PaqFax, registered United
States Patent and Trademark Office.
Netelligent, Systempro/XL, SoftPaq, QuickBlank, QuickLock are trademarks and/or service marks of
Compaq Computer Corporation.
Microsoft, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft Corporation.
Pentium is a registered trademark and Xeon is a trademark of Intel Corporation.
Other product names mentioned herein may be trademarks and/or registered trademarks of their
respective companies.
Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide,
For Pentium II Xeon and Pentium III Xeon Processor-based Servers
Second Edition(March 1999)
Part Number 328470-002
iii
Contents
About This Guide
Using the Compaq Systems Reference Library CD.................................................................... ix
Text Conventions ............................................................................................................... .......... x
Symbols in Text........................................................................................................................... xi
Symbols on Equipment ........................................................................................................... .... xi
Rack Stability ................................................................................................................. ............ xii
Getting Help ................................................................................................................... ........... xiii
Compaq Website ................................................................................................................ x iii
Telephone Numbers ........................................................................................................... xii i
Chapter 1
Introduction
Compaq ProLiant 5500 and 5500R........................................................................................... 1-1
Standard Features .............................................................................................................. ........ 1-1
Processor ...................................................................................................................... ...... 1-1
System Memory ................................................................................................................. 1 -2
Expansion Slots.................................................................................................................. 1-2
Media Bays......................................................................................................................... 1-2
SCSI ........................................................................................................................... ........ 1-3
Video .......................................................................................................................... ........ 1-3
Supported Interfaces .......................................................................................................... 1 -4
ROM ............................................................................................................................ ....... 1-4
Fans ........................................................................................................................... ......... 1-4
Power Supply ................................................................................................................... .. 1-4
High-Availability Features................................................................................................. 1-5
System Management .......................................................................................................... 1-5
Management and Configuration Tools...................................................................................... 1-6
SmartStart and Support Software....................................................................................... 1-6
Compaq Insight Manager................................................................................................... 1-7
Automatic Server Recovery-2 (ASR-2)............................................................................. 1-8
Security Features .............................................................................................................. ......... 1-9
Compaq Integrated Remote Console ............................................................................... 1-10
Compaq Integrated Management Display ....................................................................... 1-11
Supported Internal Drive Configurations................................................................................ 1-12
Pre-Failure Warranty............................................................................................................... 1-13
Insight Manager Alert ...................................................................................................... 1-13
Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide
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Chapter 2
Installation Overview
Server Warnings and Precautions ............................................................................................. 2-2
Pre-installation Planning ...................................................................................................... ..... 2-3
Power Requirements .......................................................................................................... 2-3
Grounding ...................................................................................................................... .... 2-4
Server Temperature Requirements..................................................................................... 2-4
Installation Procedure................................................................................................................ 2-5
Installing a Rack Mount Model ......................................................................................... 2-5
Installing a Tower Model................................................................................................... 2-6
Chapter 3
Rack-Mount Server Installation
Rack Warnings and Precautions................................................................................................ 3- 1
Airflow Requirements ........................................................................................................... .... 3-3
Unpacking the Server ........................................................................................................... ..... 3-4
Optional Installation Service.............................................................................................. 3-4
Locating Materials and Documentation............................................................................. 3-5
Rack Resource Kit.............................................................................................................. 3-7
Preparing the Mounting Brackets and Slide Rail Assemblies .................................................. 3-8
Attaching the Bracket Rail to the Mounting Bracket ....................................................... 3-9
Attaching the Mounting Bracket Slide Assembly to the Rack ........................................ 3-14
Measuring with the Template .......................................................................................... 3-14
Inserting Cage Nuts in the Rack Frame ........................................................................... 3-16
Attaching the Mounting Bracket Assembly to the Rack ................................................ 3-18
Attaching Server Rails ..................................................................................................... 3-20
Attaching the Cable Management Arm Component Bracket ................................................. 3-21
Loading the Rack Server ........................................................................................................ . 3-22
Attaching the Cable Management Arm................................................................................... 3-25
Chapter 4
Installing Hardware Components
Preparing the Server ........................................................................................................... ....... 4-2
Accessing Non Hot-Plug Areas................................................................................................. 4- 2
System Board Switches.................................................................................................... 4-13
Accessing the Fans........................................................................................................... 4- 16
Interlock System .............................................................................................................. 4 -17
Integrated Management Device ....................................................................................... 4-19
Power Supply Locks ........................................................................................................ 4-19
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Installing Hardwar Components continued
Accessing Hot-Plug Areas ...................................................................................................... 4 -20
Accessing the Hot-Plug SCSI Drives for Wide-Ultra SCSI-3 Models............................ 4-20
SCSI ID Numbers for Wide-Ultra SCSI-3....................................................................... 4-21
Accessing the Hot-Plug SCSI Drives for Wide Ultra2 SCSI Models ............................. 4-22
SCSI ID Numbers for Wide Ultra2 SCSI ........................................................................ 4-23
Chapter 5
Server Configuration and Utilities
Using SmartStart and Support Software ................................................................................... 5-1
Compaq System Configuration Utility...................................................................................... 5-3
Installing an Operating System .......................................................................................... 5-3
SMP Operating System Support ........................................................................................ 5-4
Loading Compaq Device Drivers.............................................................................................. 5-4
Diagnostics and Other Utilities ................................................................................................ . 5-5
Chapter 6
Integrated Management Display
Integrated Management Display Features................................................................................. 6-1
Installing the IMD in the Tower Model .................................................................................... 6-2
Configuring the Integrated Management Display..................................................................... 6-4
Setup with the System Configuration Utility.................................................................... 6-4
Customizing the Integrated Management Display Fields ......................................................... 6-5
Idle Screen Text ............................................................................................................... .. 6-5
Custom Menu Item............................................................................................................. 6- 6
Custom Menu Screen ......................................................................................................... 6-6
Server Information ............................................................................................................. 6-6
Administrator Information ................................................................................................. 6-7
Service Information............................................................................................................ 6-8
Standard Display Fields ........................................................................................................ .... 6-9
Events ......................................................................................................................... ........ 6-9
ROM Date ....................................................................................................................... ... 6-9
Bootblock Date: ................................................................................................................ . 6-9
Memory ......................................................................................................................... ..... 6-9
Processor Configuration..................................................................................................... 6-9
F1 Prompt........................................................................................................................... 6-9
Contrast ....................................................................................................................... ..... 6-10
Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide
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Integrated Management Display continued
Navigating the Menus ........................................................................................................... .. 6-10
Normal Run-time Behavior.............................................................................................. 6-10
Navigation Buttons .......................................................................................................... 6-1 0
Display Symbols .............................................................................................................. 6- 11
System Behavior with Error Events................................................................................. 6-12
Menu Structure................................................................................................................. 6-13
Integrated Management Log ................................................................................................... 6-1 4
Multiple Ways of Viewing the Log ................................................................................. 6-15
List of Events ................................................................................................................. .. 6-18
Chapter 7
Cabling for Wide-Ultra SCSI-3
ProLiant 5500 and 5500R Wide-Ultra SCSI-3 Cables and Connectors ................................... 7-1
ProLiant 5500 and 5500R Cables Shipped with Server .................................................... 7-1
ProLiant 5500 and 5500R Server Cable Kit Contents ...................................................... 7-2
SCSI Cable Connectors...................................................................................................... 7-3
External Cabling........................................................................................................................ 7-5
Determining Cabling Needs ...................................................................................................... 7-6
IDE Controller.................................................................................................................... 7-6
Integrated SCSI Controller........................................................................................................ 7-7
Standard SCSI Simplex Configuration .............................................................................. 7-8
Simplex Board Connectors ................................................................................................ 7-8
Examples ....................................................................................................................... .......... 7-13
Example 1: Standard Configuration - Using Integrated SCSI Port 1 for Hard Drives,
SCSI Port 2 for Removable Media Bay ........................................................................... 7-13
Example 2: Using One Optional SMART-2 Controller for Hard Drives,
Integrated SCSI Port 1 for Removable Media Bay.......................................................... 7-15
Optional SCSI Duplex Configuration ..................................................................................... 7-18
Duplex SCSI Channels..................................................................................................... 7-18
Example ........................................................................................................................ ........... 7-27
Example 1: Using Integrated SCSI Port 1 and Port 2 for Hard Drives with
SCSI Input 1 Connected to the Removable Media Bay................................................... 7-27
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Chapter 8
Cabling for Wide Ultra2 SCSI
ProLiant 5500 and 5500R Wide Ultra2 SCSI Cables and Connectors ..................................... 8-1
ProLiant 5500 and 5500R Cables Shipped with Server .................................................... 8-1
ProLiant 5500 and 5500R Server Cable Kit Contents ...................................................... 8-2
SCSI Cable Connectors...................................................................................................... 8-3
External Cabling........................................................................................................................ 8-5
Determining Cabling Needs ...................................................................................................... 8-6
Integrated SCSI Controller........................................................................................................ 8-6
Standard Ultra2 SCSI Configuration ................................................................................. 8-8
Ultra2 Backplane Board Connectors ................................................................................. 8-8
Cabling Example ................................................................................................................ ....... 8-9
Standard Cabling Configuration Using Wide Ultra for Removable Media ...................... 8-9
Appendix A
Regulatory Compliance Notices
Regulatory Compliance Identification Numbers ..................................................................... A-1
Federal Communications Commission Notice......................................................................... A-1
Class A Equipment............................................................................................................ A- 2
Class B Equipment............................................................................................................ A- 2
Modifications .................................................................................................................. .. A-3
Cables ......................................................................................................................... ....... A-3
Canadian Notice (Avis Canadien)............................................................................................ A-4
Class A Equipment............................................................................................................ A- 4
Class B Equipment............................................................................................................ A- 4
Mouse Compliance Statement.................................................................................................. A-4
European Union Notice .......................................................................................................... .. A-4
Japanese Notice ................................................................................................................ ........ A-5
Taiwanese Notice ............................................................................................................... ...... A-6
Laser Devices .................................................................................................................. ......... A-6
Laser Safety Warnings ...................................................................................................... A-6
Compliance with CDRH Regulations ............................................................................... A-6
Compliance with International Regulations...................................................................... A-7
Laser Product Label .......................................................................................................... A- 7
Laser Information.............................................................................................................. A-7
Regulatory Compliance Label Location .................................................................................. A-8
Battery Replacement Notice..................................................................................................... A-9
Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide
For use with Pentium II Xeon and Pentium III Xeon processor-based servers only
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Appendix B
Electrostatic Discharge
Grounding Methods.................................................................................................................. B-2
Appendix C
Power Cord Set Requirements
General Requirements ........................................................................................................... ... C-1
Country-Specific Requirements ............................................................................................... C-2
Index
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ix
About This Guide
This guide is designed to be used as step-by-step instructions for installation,
and as a reference for operation, troubleshooting, and future upgrades.
IMPORTANT: These instructions are for use with Pentium II and Pentium III
Xeon processor-based servers only.
The power supplies in this computer system produce hazardous energy levels.
The guide is for the person who installs, administers, and repairs servers.
Compaq assumes you are qualified in the servicing of computer equipment and
trained in recognizing hazards in products with hazardous energy levels.
WARNING: There is a risk of personal injury from hazardous
energy levels. The installation of options and routine maintenance
and service of this product shall be performed by individuals who
are knowledgeable about the procedures, precautions, and
hazards associated with equipment containing hazardous energy
circuits.
Using the Compaq Systems
Reference Library CD
The Compaq Systems Reference Library CD (SRL) provides a wide variety of
user, reference, and integration information. The SRL contains additional
details on Compaq technology and provides information such as modem
documentation, maintenance instructions, technotes, and part numbers for
ordering options or spares. You can use the full-text search to find the
information you need quickly.
Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide
For use with Pentium II Xeon and Pentium III Xeon processor-based servers only
Writer: Michele Wray Project: Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide Comments: 328470-002
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x About This Guide
Text Conventions
This document uses the following conventions to distinguish elements of text:
Keys appear in boldface. A plus sign (+) between two
Keys
keys indicates that they should be pressed
simultaneously.
USER INPUT User input appears in a different typeface and in
uppercase.
File names appear in uppercase italics.
FILENAMES
Menu Options, These appear in initial capital letters.
Command Names,
Dialog Box Names
COMMANDS, These always appear in uppercase.
DIRECTORY NAMES,
and DRIVE NAMES
Type When you are instructed to type information, type the
information without pressing the Enter key.
Enter When you are instructed to enter information, type the
information and then press the Enter key.
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Symbols in Text
These symbols may be found in the text of this guide. They have the following
meanings.
WARNING: Indicates that failure to follow directions in the
warning could result in bodily harm or loss of life.
CAUTION: Indicates that failure to follow directions could result
in damage to equipment or loss of information.
IMPORTANT: Presents clarifying information or specific instructions.
NOTE: Presents commentary, sidelights, or interesting points of information.
Symbols on Equipment
These icons may be located on equipment in areas where hazardous conditions
may exist.
Any surface or area of the equipment marked with these
symbols indicates the presence of electrical shock
hazards. Enclosed area contains no operator serviceable
parts.
WARNING: To reduce risk of injury from electrical shock
hazards, do not open this enclosure.
Any RJ-45 receptacle marked with these symbols
indicates a Network Interface Connection.
WARNING: To reduce risk of electrical shock, fire, or
damage to the equipment, do not plug telephone or
telecommunications connectors into this receptacle.
Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide
For use with Pentium II Xeon and Pentium III Xeon processor-based servers only
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xii About This Guide
Any surface or area of the equipment marked with these
symbols indicates the presence of a hot surface or hot
component. If this surface is contacted, the potential for
injury exists.
WARNING: To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
WARNING: Power Supplies or Systems
marked with these symbols indicate the
equipment is supplied by multiple sources of
power.
WARNING: To reduce the risk of injury from
electrical shock, remove all power cords to
completely disconnect power from the system.
Rack Stability
WARNING: To reduce the risk of personal injury or damage to
the equipment, a minimum of two people MUST lift the server
into the rack. The rack-mountable server weighs in excess of
92 LB (41.8 kg.). If the unit is to be loaded above chest level, a
third person must assist in aligning the rails while the other two
support the unit.
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WARNING: To reduce the risk of personal injury or damage to
the equipment, be sure that:
s The leveling jacks are extended to the floor.
s The full weight of the rack rests on the leveling jacks.
s The stabilizing feet are attached to the rack if it is a single
rack installations.
s The racks are coupled together in multiple rack installations.
s A rack may become unstable if more than one component is
extended for any reason. Extend only one component at a
time.
This guide is designed to be used as step-by-step instructions for installation,
and as a reference for operation, troubleshooting, and future upgrades.
Getting Help
If you have a problem and have exhausted the information in this guide, you
can get further information and other help in the following locations.
Compaq Website
The Compaq Web Site has information on this product as well as the latest
drivers and Flash ROM images. You can access the Compaq Website by
logging on to the internet at http://www.compaq.com.
Telephone Numbers
For the name of your nearest Compaq Authorized Reseller:
In the United States, call 1-800-345-1518
In Canada, call 1-800-263-5868
For Compaq technical support:
In the United States and Canada, call 1-800-386-2172
For Compaq technical support phone numbers outside the United States and
Canada, visit the Compaq Website at:
//www.compaq.com.
Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide
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1-1
Chapter 1
Introduction
Compaq ProLiant 5500 and 5500R
IMPORTANT: This manual is for Pentium II or Pentium III Xeon processor-
based servers only.
The Compaq ProLiant 5500 and 5500R server delivers breakthrough
performance and value in a space efficient form factor. Performance is
maximized with up to four Pentium II or Pentium III Xeon Processors, dual
peer PCI buses, and up to four gigabytes of buffered EDO ECC memory.
Input/output performance is enhanced by features such as Wide-Ultra SCSI-3
or Wide Ultra2 SCSI hard drives.
Compaq ProLiant 5500 and 5500R servers provide state-of-the-art reliability
and high availability features including support for redundant hot-pluggable
power supplies, redundant fans, redundant NICs, and hot pluggable Wide-Ultra
SCSI-3 or Wide Ultra2 SCSI drives.
IMPORTANT: You cannot mix Pentium II Xeon processors (400-MHz or
450-MHz) and Pentium III Xeon processors (500-MHz) in a server.
Standard Features
The following features are standard on all Compaq ProLiant 5500 and 5500R,
Pentium II or Pentium III Xeon processor-based servers, unless otherwise
noted.
Processor
Compaq ProLiant 5500 and 5500R servers support up to four Pentium II or
Pentium III Xeon processors with corresponding processor power modules and
support for future Pentium II or Pentium III Xeon processors.
Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide
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1-2 Introduction
System Memory
ECC (Error Checking and Correcting Memory) with single-bit error
s
corrections and detection down to a single DIMM, and multi-bit error
detection down to the memory bank
Supports EDO buffered, 60-ns or faster DIMMs
s
Expandable to 4 GB (16 X 256 MB DIMMs)
s
Supports up to 4 memory banks; each bank consists of 4 DIMMs. One bank
s
is installed or removed at a time. Each bank must have four DIMMs of the
same size and speed.
Expansion Slots
Seven I/O expansion slots:
For Wide-Ultra SCSI-3 model
s Five available 32-bit PCI slots
One available shared PCI/ISA slot
s
Compaq Netelligent 10/100 TX PCI UTP Controller
s
For Wide Ultra2 SCSI model
Four available PCI slots
s
One available shared PCI/ISA slot
s
Wide Ultra2 Controller
s
Media Bays
The Compaq ProLiant 5500 and 5500R server can house up to 14 mass storage
devices.
Internal Hot-Plug Drive Bay for Wide-Ultra SCSI-3 models
s
The ProLiant 5500 and 5500R internal hot-plug drive cage can be
t
configured with seven 1-inch drives or six 1.6-inch drives.
For further information about media bay configuration, see
Chapters 7 and 8 for cabling information.
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1-3
Internal Hot-Plug Drive Bay for Wide Ultra2 SCSI models
s
The ProLiant 5500 and 5500R internal hot-plug drive cage can be
t
configured with ten 1-inch drives.
For further information about media bay configuration, see
Chapter 8, "Cabling for Wide Ultra2 SCSI."
Internal Removable Media Bay Area
s
The four ProLiant 5500 and 5500R internal removable media bays support the
following:
One bay occupied by a 1.44-MB diskette drive
t
One bay occupied by a 24 X IDE or greater CD-ROM drive
t
Two half-height 5.25-inch drive bays
t
SCSI
Wide Ultra models have a Compaq Dual Channel Integrated Wide-Ultra
s
SCSI-3 controller
Ultra2 models have a Compaq 64-bit Dual Channel Wide Ultra2 SCSI
s
adapter or a Compaq Smart Array 3200 controller in a slot
Video
Integrated PCI Video Controller provides maximum resolution of
s
1280 x 1024, 256 color, non-interlaced resolution
2-MB video SGRAM standard
s
Supports SVGA, VGA, and EGA graphics resolution
s
Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide
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1-4 Introduction
Supported Interfaces
VHDCI (Very High Density Cable Interconnect) knockouts
s
Serial (two connectors)
s
Video
s
Parallel
s
Keyboard
s
Mouse
s
10/100 TX PCI Intel UTP Controller
s
VHDCI Wide Ultra2 SCSI ports on Wide Ultra2 SCSI models
s
ROM
Software upgradable firmware including diagnostics
s
ROMPaq Utility used to upgrade ROM
s
Fans
Standard: Two 120-mm fans
s
Optional: Two 120-mm redundant fans
s
Power Supply
Standard: One hot-plug power supply that runs at
s
750W(220V)/500W(110V)
Optional: One hot-plug redundant supply (RPS) that runs at
s
750W(220V)/500W(110V)
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High-Availability Features
Hot-Plug SCSI drives
s
Optional redundant Hot-Plug Power supply
s
Optional redundant NIC
s
Optional redundant fans
s
System Management
The Server Parameter Tracking utility provides timely server
s
environment and subsystem information by using a combination of
hardware, firmware, and industry standard management software.
Information provided by this utility includes fault, performance, and
configuration status.
The Server Fault Tolerance feature provides many disk subsystem and
s
memory system error correction fault tolerance options.
The Rapid Recovery Services provides fast identification and resolution
s
of complex faults. Highlights of this integrated server management
feature include: Integrated Management Logs, Automatic Server
Recovery-2 (ASR-2), and Compaq Integrated Remote Console.
Integrated Management Display (IMD) offers a text-based user
s
interface. This feature is standard on rack models and optional on tower
models. The IMD (an LCD panel) displays and stores key system events
at the server so that critical information is at your fingertips.
Integrated Management Log (IML) provides a detailed log of key
s
system events. This log is accessible through Insight Manager, the
Remote Insight board, the Compaq Survey Utility, the Compaq IML
Management utility, and the IMD.
Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide
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1-6 Introduction
Management and Configuration
Tools
Compaq offers an extensive set of features and optional tools to support
effective server management and configuration. These features are described in
this guide:
SmartStart and Support Software CD
s
Fault Tolerance
s
Compaq Insight Manager
s
Automatic Server Recovery-2 (ASR-2)
s
Integrated Management Display (IMD) standard on rack models
s
Integrated Management Log
s
Integrated Remote Console (IRC)
s
SmartStart and Support Software
The SmartStart and Support Software CD is the intelligent way to configure
your Compaq server with major operating system software. The SmartStart and
Support Software CD helps you achieve a well-integrated server that ensures
maximum dependability and supportability. For further information about
configuration, see Chapter 5, "Server Configuration and Utilities."
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1-7
Compaq Insight Manager
Compaq Insight Manger is a comprehensive management tool to monitor and
control the operation of Compaq servers and clients. Compaq Insight Manager
consists of two components: a Windows-based console application, and server-
or-client-based management data collection agents. Starting with Compaq
Insight Manager 4.0, the agents for Windows NT and Netware are also web-
enabled; that is, these agents enable web browser access and monitoring of
management information.
The management agents monitor over 1,000 management parameters. Key
subsystems are instrumented to make health, configuration, and performance
data available to the agent software. The agents act upon that data, by initiating
information, such as network interface or storage subsystem performance
statistics.
Key Features
Compaq Remote Insight Board/PCI allows "in-band" network
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connection for server management.
ProLiant Integrated Remote Console ensures customers are in touch
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with their systems, even when they are off-line or without power.
Version Control and Integration Server Maintenance allows the
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administrator to monitor and update versions of the server and
workstation firmware, drivers, and utilities.
Web browser access for monitoring provides accessibility to Insight
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Manager Device and Configuration from anywhere you have network
access and a standard web browser.
Comprehensive fault management allows proactive management of the
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distributed enterprise by alerting you in advance of potential system
failures.
Broad configuration management provides effective deployment and
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maintenance of consistent, manageable configurations with Insight
Version Control and Integration Server Maintenance.
Performance management/resource utilization helps the user determine
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how servers are utilized and if upgrades or updates are necessary to
increase overall system performance.
Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide
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1-8 Introduction
SNMP standards provide integration with other management products.
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Flexible network conductivity supports multiple transport protocols
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including IPX, TCP/IP and PPP to operate over LANs, WANs, and
modems.
Support for the following leading operating systems:
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Microsoft Windows NT and Windows 95 or later
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Novell NetWare, intraNetWare and intraNetWare for Small
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Business, NetWare for Small Business
SCO Unix, OpenServer, and UnixWare
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ISM OS/2 Warp family of products
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In Compaq servers, every hardware subsystem, such as disk storage, system
memory, and system processor, has a robust set of management capabilities.
Compaq Full-Spectrum Fault Management prevents faults before they happen,
keeps the system up and running in the unlikely event of a failure, and delivers
rapid server recovery to normal operation after a fault. See Chapter 5,
"Server Configuration and Utilities," for more information.
Automatic Server Recovery-2 (ASR-2)
If there is a critical system failure, Automatic Server Recovery-2 allows you to
restart the server and page a designated system administrator. For more
information, see the Compaq Server Online Reference Guide on the Systems
Reference Library CD (SRL).
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Security Features
Power-on password
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Administrator password
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Network server mode
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Diskette boot control
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Physically protected power switch
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Serial/parallel interface control
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Remote access password
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Front bezel lock (tower model only)
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Refer to the Compaq Server Online Reference Guide on the Systems Reference
Library (SRL) CD for more information on these security features.
Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide
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1-10 Introduction
Compaq Integrated Remote Console
When the Compaq ProLiant 5500 and 5500R server is equipped with an
optional supported modem, you can perform a wide range of configuration
activities using the standard Compaq Integrated Remote Console (IRC). The
IRC:
Is accessible using ANSI terminal
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Operates independently of the operating system
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Provides for remote server reboot
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Provides access to system configuration
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Uses out-of-band communication with dedicated management modem
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installed in the server
For more information about the IRC, see the Integrated Remote Console Guide
included on the Documentation CD.
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1-11
Compaq Integrated Management Display
The Integrated Management Display (IMD) is an LCD display panel that assists
you in diagnosing and servicing the server without using a keyboard and
monitor. IMD is standard on rack models and optional on tower models.
The features of the Integrated Management Display include:
Flexibility - The IMD rotates to support both tower and rack
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configurations.
Manageability - Typical service and administrative information
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displayed includes:
POST (Power-On Self-Test) messages
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User-defined administrative information
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POST and run-time error events
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System information
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Ease of Use - The IMD provides a 16x4 character display and four
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button control panel to easily navigate through menus.
For information about using the IMD, see Chapter 6,"Integrated Management
Display."
Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide
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1-12 Introduction
Supported Internal Drive
Configurations
For Wide-Ultra SCSI-3 models
Standard server configurations can include as many as six Smart Array
Controllers depending on the installed network operating system. The Compaq
Array Controllers can support two Compaq ProLiant Storage Systems, or one
Compaq ProLiant Storage System and up to seven 1-inch or six 1.6-inch
internal, hot-pluggable hard drives.
A maximum internal SCSI configuration, optimizing performance and storage,
could include the following:
One network interface controller (NIC)
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Six Compaq Array Controllers
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Twelve Compaq ProLiant Storage Systems
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For Wide Ultra2 SCSI models
Standard server configurations can include as many as six Compaq Array
Controllers depending on the installed network operating system. The Compaq
Array Controllers can support two Compaq ProLiant Storage Systems, or one
Compaq ProLiant Storage System and up to ten 1-inch internal, hot-pluggable
hard drives.
A maximum internal SCSI configuration, optimizing performance and storage,
could include the following:
One network interface controller (NIC)
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Six Compaq Array Controllers
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Twelve Compaq ProLiant Storage Systems
s
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Pre-Failure Warranty
Pre-Failure Warranty for Pentium II or Pentium III Xeon processors, hard
drives, power supplies, and DIMMs purchased from Compaq is available
through an Authorized Compaq Reseller. Supported components are eligible for
replacement under this warranty before they actually fail, if the system
determines that these components have degraded below predetermined
reliability thresholds within the product warranty period.
Insight Manager Alert
When Compaq Insight Manager alerts you that a component may be eligible for
Pre-Failure Warranty replacement, follow the on-screen instructions or contact
an Authorized Compaq Service Provider in your area.
Insight Manager Status Indicator
A yellow status indicator on the Insight Manager control panel indicates that a
component is in a degraded condition. Compaq recommends that you replace a
component that is in a prefailure condition.
Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide
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Chapter 2
Installation Overview
This chapter presents an overview of the installation and configuration
procedure for Compaq ProLiant 5500 and 5500R servers. You are referred to
later chapters in this guide for detailed discussions of rack installation,
hardware option installation, and configuration. Topics in this chapter include:
Server Warnings and Precautions - This section presents the
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precautions and warnings necessary to ensure a safe installation of your
server.
Pre-installation Planning - This section discusses the power,
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grounding, and temperature requirements of the Compaq ProLiant 5500
and 5500R server.
Installation Procedure - This section is a summary of the steps you
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will follow to install your Compaq ProLiant 5500 and 5500R server.
Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide
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2-2 Installation Overview
Server Warnings and Precautions
WARNING: To reduce the risk of personal injury from hot
surfaces, allow the hot plug drives and internal system
components to cool before touching.
WARNING: To reduce the risk of electric shock or damage to
the equipment:
s Do not disable the power cord grounding plug. The
grounding plug is an important safety feature.
s Plug the power cord into a grounded electrical outlet that is
easily accessible at all times.
s Install the power supply before connecting the power cord to
the power supply.
s Unplug the power cord before removing the power supply
from the server.
s If the system has multiple power supplies, disconnect power
from the system by unplugging all power cords from the
power supplies
CAUTION: Protect the server from power fluctuations and
temporary interruptions with a regulating uninterruptible power
supply (UPS). This device protects the hardware from damage
caused by power surges and voltage spikes and keeps the
system in operation during a power failure.
CAUTION: The Compaq ProLiant server must always be
operated with the system unit cover on. Proper cooling will not be
achieved if the system unit cover is removed.
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Pre-installation Planning
This section discusses the power, grounding, and temperature requirements of
the Compaq ProLiant 5500 and 5500R server.
Power Requirements
WARNING: To reduce the risk of personal injury, fire, or
damage to the equipment, do not overload the AC supply branch
circuit that provides power to the server. Consult the electrical
authority having jurisdiction over your facility wiring and
installation requirements.
IMPORTANT: Because of the 100 to 120 VAC electrical rating of each
power supply, some local electrical authorities may require either one 15-
Ampere circuit for each power supply or one 20-Ampere circuit for each pair
of power supplies.
The power load needs to be balanced between available AC supply
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branch circuits.
The overall system AC current load must not exceed 80 percent of the
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branch circuit AC current rating.
If power strips are used, the load should not exceed 80 percent of the
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marked electrical current rating of the power strip.
The installation of this equipment shall be in accordance with Local/Regional
electrical regulations governing the installation of Information Technology
Equipment by licensed electricians. This equipment is designed to operate in
installations covered by the National Electric Code (ANSI/NFPA 70, 1993) and
the code for Protection of Electronic Computer/Data Processing Equipment
(NFPA-75, 1992).
This product is also designed for IT power systems with Phase to Phase voltage
of 230 V.
For electrical power ratings on options, refer to the product's rating label or user
documentation supplied with that option.
Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide
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2-4 Installation Overview
Grounding
For proper operation and safety, this equipment is required to be properly
grounded in accordance with NFPA 70-1993, Article 250. All power
distribution devices, branch wiring, and receptacles must be "Listed" grounding
type devices.
When using power strips for electrical distribution, ensure that ground integrity
is maintained for each connection made. Plug each component into a reliably
grounded outlet.
Server Temperature Requirements
To ensure continued safe and reliable operation of the equipment, locate the
system in a well-ventilated, climate-controlled environment.
The Compaq Maximum Recommended Ambient Operating Temperature
(TMRA) for most server products is 35C (95F). Therefore, the temperature in
the room where the rack is located should not exceed 35C (95F).
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2-5
Installation Procedure
There are two installation procedures presented in the following paragraphs.
The procedure you will use depends on whether you are installing a rack-mount
model or a tower model server.
Each procedure is a summary of the steps you will follow to install your
Compaq ProLiant 5500 and 5500R server. Detailed instructions for the general
steps are included in later chapters of this guide.
Installing a Rack Mount Model
Below are the general steps for installing the rack-mountable ProLiant 5500R
server:
1. Select an appropriate site for your rack. See the Rack Planning and
Installation Guide in the "Compaq Installing Rack Products"
information for site selection criteria.
2. Make sure that stabilizer feet are installed on the rack.
3. Unpack the server.
4. Unpack the rack mounting hardware.
5. Install any hardware options in the server. See Chapter 4 and the options
kits for detailed instructions.
6. Install SCSI drives in the server only after you load the server into the
rack. You may also lighten the server by removing the power supplies
and reinstalling them after you have mounted the server in the rack.
7. Set switches: peripheral board switches, system board switches, and
SCSI ID settings. See Chapter 4 for detailed information.
8. Attach rack mounting hardware to the rack and to the server. See
Chapter 3 for detailed instructions.
9. Slide the server into the rack. See Chapter 3.
10. Attach the cable management arm to the cable management arm bracket.
See Chapter 3.
11. Connect cables: keyboard, mouse, monitor, network, and power cables.
See Chapter 7 and Chapter 8.
Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide
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2-6 Installation Overview
12. Turn on the computer and insert SmartStart and Support Software CD to
configure and manage the server. When the server boots from the
SmartStart and Support Software CD, it automatically starts the System
Configuration Utility. See Chapter 5 for detailed information.
13. Register your server.
For complete details on the SmartStart and Support Software program, read the
installation card included in your SmartStart and Support Software package.
After the SmartStart and Support Software program has configured your
system, your server installation is complete.
Installing a Tower Model
Below are the general steps for installing your tower model ProLiant 5500
server:
1. Unpack the server.
2. Install any hardware options in the server. See Chapter 6 of this guide
for installing the Integrated Management Display in your tower model.
See Chapter 4 and the options kits for detailed instructions on installing
other options and components.
3. Set switches: peripheral board switches, system board switches, and
SCSI ID settings. See Chapter 4 for detailed information.
4. Connect cables: keyboard, mouse, monitor, network, and power cables.
See Chapter 7 and Chapter 8 for detailed instructions.
5. Turn on the computer and insert the SmartStart and Support Software
CD to configure and manage the server. When the server boots from the
SmartStart and Support Software CD, the System Configuration Utility
automatically begins. See Chapter 5 for detailed information.
6. Register your server.
For complete details on the SmartStart and Support Software program, read the
installation card included in your SmartStart and Support Software package.
After the SmartStart and Support Software program has configured your
system, your server installation is complete.
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3-1
Chapter 3
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