Second Edition (March 1998) Part Number 295470-002 Compaq Computer Corporation Notice The information in this publication is subject to change without notice. COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL. THIS INFORMATION IS PROVIDED "AS IS" AND COMPAQ COMPUTER CORPORATION DISCLAIMS ANY WARRANTIES, EXPRESS, IMPLIED OR STATUTORY AND EXPRESSLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, GOOD TITLE AND AGAINST INFRINGEMENT. This publication contains information protected by copyright. No part of this publication may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation. 1998 Compaq Computer Corporation. All rights reserved. Printed in the U.S.A. The software described in this guide is furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in accordance with the terms of the agreement. Compaq, Deskpro, Fastart, Compaq Insight Manager, Systempro, Systempro/LT, ProLiant, ROMPaq, Qvision, SmartStart, NetFlex, QuickFind, PaqFax, ProSignia, registered United States Patent and Trademark Office. Netelligent, Systempro/XL, SoftPaq, QuickBlank, QuickLock are trademarks and/or service marks of Compaq Computer Corporation. Microsoft, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Other product names mentioned herein may be trademarks and/or registered trademarks of their respective companies. SMART-2DH Array Controller Installation Guide Second Edition (March 1998) 2954700-002 iii Contents About This Guide General .................................................................................................................................ix For a First-Time Installation...................................................................................................x Cabling Illustrations in this Guide.........................................................................................xi Text Conventions..................................................................................................................xi Symbols in Text................................................................................................................. xiii Product Safety Information ................................................................................................ xiii Symbols on Equipment ............................................................................................... xiii Safety Interlocks .......................................................................................................... xiv Rack Stability................................................................................................................xv Getting Help ................................................................................................................... ..... xv Compaq Web Site ......................................................................................................... xv Telephone Numbers ..................................................................................................... xvi Chapter 1 Option Kit Contents SMART-2DH Controller.................................................................................................... 1-2 Internal/External SCSI Cable ............................................................................................. 1-3 SCSI Cable Connectors ............................................................................................... 1-4 SCSI Cabling ..................................................................................................................... 1-5 Slot Connector Bracket and Connector Panel .................................................................... 1-6 SmartStart and Support Software CD ................................................................................. 1-6 Storage and Options Documentation Library CD ............................................................... 1-6 SCSI Cable Adapter ........................................................................................................... 1-6 Chapter 2 Preparing for the Installation Hardware and Software Installation Guidelines.................................................................. 2-1 Drive Considerations................................................................................................... 2-2 Expanding the Capacity of an Array............................................................................ 2-2 Changing the Fault Tolerance...................................................................................... 2-3 SMART-2DH Controller Installation Scenarios.................................................................. 2-4 Updating Firmware ............................................................................................................ 2-7 ROMPaq Diskettes............................................................................................................. 2-8 Materials Needed ........................................................................................................ 2-9 Compaq SMART-2DH Array Controller Installation Guide Writer: Salvo Project: Compaq SMART-2DH Array Controller Installation Guide Comments: File Name: A-FRNT.DOC Last Saved On: 4/2/98 2:14 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED iv Preparing for the Installation continued Creating Diskettes ....................................................................................................... 2-9 Running Systems ROMPaq ...............................................................................................2-10 Running Options ROMPaq................................................................................................2-12 Chapter 3 Compaq ProSignia 200, ProSignia 200 6/233 and ProLiant 800 Servers Tools Needed..................................................................................................................... 3-1 Preparing the Server........................................................................................................... 3-1 Installing the SMART-2DH Controller............................................................................... 3-4 Installing Drives................................................................................................................. 3-5 Internal Cabling ................................................................................................................. 3-6 Port 1 - Internal Drives and Port 2 - External Drives ................................................... 3-9 Completing the Installation ............................................................................................... 3-11 Chapter 4 Compaq ProLiant 1200, 1600, 2500, 1600R and 2500R Servers Compaq ProLiant 1200, 1600, and 2500 Servers ................................................................ 4-1 Tools Needed .............................................................................................................. 4-1 Preparing the Server.................................................................................................... 4-1 Installing the SMART-2DH Controller........................................................................ 4-2 Internal Cabling ................................................................................................................. 4-6 Completing the Installation ........................................................................................ 4-18 Compaq ProLiant 1600 and 2500R Rack-Mountable Servers ............................................ 4-20 Tools Needed ............................................................................................................. 4-22 Preparing the Server...................................................................................................4-22 Installing the SMART-2DH Controller.......................................................................4-23 Cabling ......................................................................................................................4- 23 Completing the Installation ........................................................................................ 4-23 Chapter 5 Compaq ProLiant 3000, 5500, 6500, 3000R and 6500R Servers Compaq ProLiant 3000, 5500 and 6500 Servers ................................................................. 5-1 Tools Needed .............................................................................................................. 5-1 Preparing the Server.................................................................................................... 5-1 Installing the SMART-2DH Controller........................................................................ 5-2 Internal Cabling ................................................................................................................. 5-4 Completing the Installation ........................................................................................ 5-10 Writer: Salvo Project: Compaq SMART-2DH Array Controller Installation Guide Comments: File Name: A-FRNT.DOC Last Saved On: 4/2/98 2:14 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED v Compaq ProLiant 3000, 5500, 6500, 3000R and 6500R Servers continued Compaq ProLiant 3000R and 6500R Servers.....................................................................5-12 Tools Needed ............................................................................................................. 5-12 Preparing the Server...................................................................................................5-12 Installing the SMART-2DH Controller.......................................................................5-12 Cabling ......................................................................................................................5- 13 Completing the Installation ........................................................................................ 5-13 Chapter 6 Compaq ProLiant 6000, 7000, 6000R and 7000R Servers Compaq ProLiant 6000 and 7000 Servers........................................................................... 6-1 Tools Needed..................................................................................................................... 6-1 Preparing the Server........................................................................................................... 6-1 Installing the SMART-2DH Controller............................................................................... 6-3 Internal Cabling ................................................................................................................. 6-5 Completing the Installation ............................................................................................... 6-11 Compaq ProLiant 6000R and 7000R Servers.....................................................................6-13 Tools Needed ............................................................................................................. 6-13 Preparing the Server...................................................................................................6-13 Installing the SMART-2DH Controller.......................................................................6-13 Cabling ......................................................................................................................6- 14 Completing the Installation ........................................................................................ 6-14 Chapter 7 Compaq Rack-Mountable ProLiant 850R Servers Tools Needed..................................................................................................................... 7-1 Preparing the Server........................................................................................................... 7-1 Installing the SMART-2DH Controller............................................................................... 7-3 Internal Cabling ................................................................................................................. 7-4 Port 1 Internal Drives and Port 2 External Drives ....................................................... 7-7 Port 1 Internal Drives and Port 2 Internal Drives ........................................................ 7-8 Reassembling the Server .................................................................................................... 7-9 Completing the Installation ............................................................................................... 7-10 Chapter 8 Compaq ProLiant 1500, 5000, 1500R, and 5000R Servers Compaq ProLiant 1500 and 5000 Servers........................................................................... 8-1 Tools Needed..................................................................................................................... 8-1 Compaq SMART-2DH Array Controller Installation Guide Writer: Salvo Project: Compaq SMART-2DH Array Controller Installation Guide Comments: File Name: A-FRNT.DOC Last Saved On: 4/2/98 2:14 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED vi Compaq ProLiant 1500, 5000, 1500R, and 5000R Servers continued Preparing the Server........................................................................................................... 8-1 Installing the SMART-2DH Controller............................................................................... 8-3 Internal Cabling ................................................................................................................. 8-5 Port 1 Internal Drives and Port 2 External Drives ........................................................ 8-6 Port 1 Internal Drives and Port 2 Internal Drives ......................................................... 8-8 Completing the Installation ............................................................................................... 8-10 Compaq ProLiant1500R and 5000R Servers......................................................................8-12 Tools Needed....................................................................................................................8-12 Preparing the Server..........................................................................................................8-12 Installing the SMART-2DH Controller.......................................................................8-14 Cabling ......................................................................................................................8- 14 Completing the Installation ........................................................................................ 8-14 Chapter 9 Compaq ProSignia 300 and 500 Servers Tools Needed..................................................................................................................... 9-1 Preparing the Server........................................................................................................... 9-1 Installing the SMART-2DH Controller............................................................................... 9-4 Installing Drives................................................................................................................. 9-5 Internal Cabling ................................................................................................................. 9-6 Port 1 - Internal Drives and Port 2 - External Drives ................................................... 9-8 Completing the Installation ............................................................................................... 9-15 Chapter 10 Compaq Professional Workstations 5000, 5100, 6000 and 8000 Tools Needed ............................................................................................................. 10-1 Preparing the Workstation..........................................................................................10-1 Installing the SMART-2DH Controller.......................................................................10-4 External and Internal Cabling.....................................................................................10-9 Adding Hard Drives ................................................................................................. 10-11 Completing the Installation ............................................................................................. 10-13 Making the Compaq Array Controller the Primary Controller ......................................... 10-14 Making the Compaq Array Controller the Secondary Controller ..................................... 10-15 Using More Than One Compaq Array Controller ............................................................ 10-15 Writer: Salvo Project: Compaq SMART-2DH Array Controller Installation Guide Comments: File Name: A-FRNT.DOC Last Saved On: 4/2/98 2:14 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED vii Chapter 11 External Cabling for Compaq Servers Port 1 External Drives and Port 2 External Drives......................................................11-1 ProLiant 6000 and 7000 ............................................................................................. 11-7 External Cabling ........................................................................................................11-7 Non-Duplexing Drive Configurations.......................................................................11-10 Duplexing Rack-Mountable Drive Configurations....................................................11-11 Appendix A Regulatory Compliance Notices Federal Communications Commission Notice....................................................................A-1 Declaration of Conformity ................................................................................................. A-1 Modifications ..................................................................................................................... A-2 Cables ......................................................................................................................... ....... A-2 Canadian Notice.................................................................................................................A-2 European Union Notice......................................................................................................A-2 Appendix B Electrostatic Discharge Preventing Electrostatic Damage........................................................................................B-1 Grounding Methods ........................................................................................................... B-2 Index Compaq SMART-2DH Array Controller Installation Guide Writer: Salvo Project: Compaq SMART-2DH Array Controller Installation Guide Comments: File Name: A-FRNT.DOC Last Saved On: 4/2/98 2:14 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED ix About This Guide This User Guide is designed to be used as step-by-step instructions for installation, and as a reference for operation, troubleshooting, and future upgrades. General This guide provides all the necessary information to install a Compaq SMART-2DH Array Controller in a Compaq server. The SMART-2DH Controller supports internal and external SCSI drives on the Compaq Professional Workstations, the ProLiant and Rack-Mountable ProLiant family of servers, and the Compaq ProSignia family of servers, specifically: Professional Workstations 5000, 5100, 6000, and 8000 s ProLiant 800 ,1200, 1500, 1600, 2500, 3000, 5500, 6000, 6500, 7000 s ProLiant 850R, 1500R, 1600R, 2500R, 6000R, 6500R, 7000R s ProSignia 200, 200 6/233, 300, and 500 s The information is modularized so that each chapter covers only one well- defined installation task. You can choose a distinct path through this book to cover only your particular installation. It also allows you to easily find any portion of the information that you may require for future maintenance. Experienced users may want to refer first to the Quick Installation poster supplied with the SMART-2DH Controller option kit. The poster provides an overview of all the necessary installation steps with references to detailed information in this guide. The Quick Installation poster may contain all of the information that you require if you are already familiar with these procedures. NOTE: If you are installing the SMART-2DH Array Controller but will not be the end-user, please pass this guide on to the person who will be responsible for the server when you have completed the controller installation. This Installation Guide, in electronic form, is also available in several languages on the Compaq SmartStart and Systems Reference Library CD. This CD is furnished with new Compaq servers or may be obtained from your Local Compaq Reseller. Compaq SMART-2DH Array Controller Installation Guide Writer: Salvo Project: Compaq SMART-2DH Array Controller Installation Guide Comments: File Name: A-FRNT.DOC Last Saved On: 4/2/98 2:14 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED x About This Guide For configuration procedures or reference-type information, refer to the Compaq SMART-2DH Array Controller Reference Guide. For a First-Time Installation These are the basic steps for installing a Compaq SMART-2DH Array Controller for the first time in a server. 1. Unpack the SMART-2DH Controller Option Kit. Go to Chapter 1, "Option Kit Contents," for general information about the SMART-2DH Controller option kit that may be required for your installation. 2. Update your system firmware. Proceed to Chapter 2, "Preparing for the Installation," for the procedure to upgrade your system ROM. 3. Perform hardware installation. Proceed to Chapters 3 - 9, "Compaq ... Servers," for the procedures to install the SMART-2DH Controller in your Compaq server. The actual chapter needed depends on your server. Chapter 10 describes the procedures for installing the SMART-2DH Array Controller in your Compaq Professional Workstation. Refer to Chapter 11 to externally cable your server. 4. Perform system configuration. Refer to the Compaq SMART-2DH Array Controller Reference Guide for the procedure to run the Compaq System Configuration Utility to enable your system to recognize the new SMART- 2DH Controller. Decide on a fault tolerance method. Refer to the Compaq SMART-2DH Array Controller Reference Guide for information on drive arrays and choosing the fault tolerance method. (If you are using SmartStart to install or update the operating system, SmartStart automatically performs this step for you.) 5. Install the software drivers. Refer to the Compaq SMART-2DH Array Controller Reference Guide for procedures to install the software drivers required for your operating system. The actual chapter needed depends on the operating system you are using. (If you are using SmartStart to install or update the operating system, SmartStart automatically performs this step for you.) Writer: Salvo Project: Compaq SMART-2DH Array Controller Installation Guide Comments: File Name: A-FRNT.DOC Last Saved On: 4/2/98 2:14 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED xi 6. Configure drive array. Refer to the Compaq SMART-2DH Array Controller Reference Guide for the procedure to run the Compaq Array Configuration Utility to set up the SMART-2DH Controller for the drive array and fault tolerance method that best fits your needs. (If you are using SmartStart to install or update the operating system, SmartStart automatically performs this step for you.) Cabling Illustrations in this Guide Some of the figures in the hardware installation chapters illustrating SCSI cabling inside the servers have been intentionally distorted. This is done to show important features inside the servers that cannot be depicted in standard isometric views. These illustrations are designed to show the relationship between the various components and the general routing of cables. Text Conventions This document uses the following conventions to distinguish elements of text: Keys appear in boldface. A plus sign (+) between two Keys keys indicates that they should be pressed simultaneously. USER INPUT User input appears in a different typeface and in uppercase. File names appear in uppercase italics. FILENAMES Menu Options, These appear in initial capital letters. Command Names, Dialog Box Names COMMANDS, These always appear in uppercase DIRECTORY NAMES, and DRIVE NAMES Type When you are instructed to type information, type the information without pressing the Enter key. Enter When you are instructed to enter information, type the Compaq SMART-2DH Array Controller Installation Guide Writer: Salvo Project: Compaq SMART-2DH Array Controller Installation Guide Comments: File Name: A-FRNT.DOC Last Saved On: 4/2/98 2:14 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED xii About This Guide information and then press the Enter key. Writer: Salvo Project: Compaq SMART-2DH Array Controller Installation Guide Comments: File Name: A-FRNT.DOC Last Saved On: 4/2/98 2:14 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED xiii Symbols in Text These symbols may be found in the text of this guide. They have the following meanings. WARNING: Indicates that failure to follow directions in the warning ! could result in bodily harm or loss of life. CAUTION: Indicates that failure to follow directions could result in damage to equipment or loss of information. IMPORTANT: Presents clarifying information or specific instructions. NOTE: Presents commentary, sidelights, or interesting points of information. Product Safety Information Symbols on Equipment These icons may be located on equipment in areas where hazardous conditions may exist. Any surface or area of the equipment marked with these symbols indicates the presence of electrical shock hazards. Enclosed area contains no operator serviceable parts. WARNING: To reduce risk of injury from electrical shock hazards, do not open this enclosure. Any RJ-45 receptacle marked with these symbols indicates a Network Interface Connection. WARNING: To reduce risk of electrical shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into this receptacle. Compaq SMART-2DH Array Controller Installation Guide Writer: Salvo Project: Compaq SMART-2DH Array Controller Installation Guide Comments: File Name: A-FRNT.DOC Last Saved On: 4/2/98 2:14 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED xiv About This Guide Any surface or area of the equipment marked with these symbols indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury exists. WARNING: To reduce the risk of injury from a hot component, allow the surface to cool before touching. Power Supplies or Systems marked with these symbols indicate the equipment is supplied by multiple sources of power. WARNING: To reduce the risk of injury from electrical shock, remove all power cords to completely disconnect power from the system. Safety Interlocks WARNING: Compaq ProLiant 1500/1500R, 3000/3000R, 5000/5000R, ! 5500, 6000/6000R, 6500/6500R, and 7000/7000R Servers: These Compaq ProLiant models are capable of producing energy levels that are considered hazardous. To reduce the risk of personal injury: Do not attempt to defeat the safety interlocks that prevent access to hazardous energy. Do not install or repair accessories and options inside interlocked areas of the system. Installation and repair should be performed only by individuals who are qualified in servicing computer equipment and trained in the hazards associated with products containing hazardous energy levels. CAUTION: To prevent loss of data or damage to the equipment, place the system in STANDBY before removing the top access panel, side access panels, or removable media interlock bar (6000/6000R and 7000/7000R models only). When one of these panels or the interlock bar is removed, the power supply is disabled until the panel or bar is properly replaced. Writer: Salvo Project: Compaq SMART-2DH Array Controller Installation Guide Comments: File Name: A-FRNT.DOC Last Saved On: 4/2/98 2:14 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED xv Rack Stability WARNING: To reduce the risk of personal injury or damage to the ! equipment, be sure that the leveling jacks extend to the floor and that the full weight of the rack rests on the leveling jacks. The stabilizing feet are attached to the rack if it is a single rack installation. The racks are coupled together in multiple rack installations. A rack may become unstable if more than one component is extended for any reason. Extend only one component at a time. WARNING: To reduce the risk of personal injury or damage to ! equipment, heed all warnings and cautions throughout the installation instructions. Because the rack allows you to stack computer components on a vertical rather than a horizontal plane, you must take precautions to provide for rack stability and safety. WARNING: To reduce the risk of personal injury, always ensure that the ! rack is adequately stabilized before extending a component outside the rack. Extend only one component at a time. The rack may become unstable if more than one component is extended for any reason. Getting Help If you have a problem and have exhausted the information in this guide, you can get further information and other help in the following locations. Compaq Web Site The Compaq Web Site has information on this product as well as the latest drivers and Flash ROM images. You can access the Compaq Web Site by logging on to the Internet at http://www.compaq.com. Compaq SMART-2DH Array Controller Installation Guide Writer: Salvo Project: Compaq SMART-2DH Array Controller Installation Guide Comments: File Name: A-FRNT.DOC Last Saved On: 4/2/98 2:14 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED xvi About This Guide Telephone Numbers For the name of your nearest Compaq Authorized Reseller: In the United States, call 1-800-345-1518 In Canada, call 1-800-263-5868 For Compaq technical support: In the United States and Canada, call 1-800-386-2172 Elsewhere, call one of the numbers listed in the following table. Compaq Worldwide Technical Support Telephone Numbers Location Voice FAX APD 65-7503030 65-7504909 Argentina 54-1 313 3100 54-1 313 3100 Ext 21 Australia 61-2-9911-1955 61-2-9911-1900 Austria 0222-87816-16 0222-87816-82 Bahrain 973-210-214 Belgium (02) 716-96-96 (02) 725-22-13 Brazil 55 11 5505-3600 55 11 5505-3922 Ext 4336 Canada 1-800-386-2172 Caribbean 1-800-345-1518 Central America 281-378-2206 Chile 562-274-3007 China 86-10-834-6721 86-10-834-6713 Colombia 571-345-0266 571-312-0157 Czech Republic 42-2-232-8772 42-2-232-8773 Denmark 45-90-4545 45-90-4595 Ecuador 593-2504540 continued Writer: Salvo Project: Compaq SMART-2DH Array Controller Installation Guide Comments: File Name: A-FRNT.DOC Last Saved On: 4/2/98 2:14 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED xvii Compaq Worldwide Technical Support Telephone Numbers continued Location Voice FAX Europe/Middle East/Africa (49) 089-9933-2891 Finland 9800-206-720 90-6155-9899 (+358-800-1-206720) (+358-0-61559899) France (33 1) 41-33-4455 (33 1) 41-33-4263 Germany 0180-5-212111 089-9933-3399 Hong Kong 852-90116633 852-28671734 Hungary 36-1-201-8776 36-1-201-9696 India (91-80) 559-6023 Italy 392-57-90300 392-575-00686 Japan 0120-101589 +81 3-5402-5959 Korea 82-2-523-3575 82-2-3471-0321 Malaysia (603) 718-1636 Mexico (525) 229-7910 (525) 229-7988 Netherlands 06-91681616 06-8991116 New Zealand 649-307-3969 Norway 22-072-020 22-072-021 Poland 48-2-630-3535 48-2-630-3553 Portugal 351-1-4120132 351-1-4120654 Singapore 65-7503030 65-7504909 South Africa +27-11-728-6999 +27-11-728-3335 Spain 341-640-1302 341-640-0124 Sweden (46) 8 703 5240 (46) 8 703 5222 Switzerland 411 838 410/2222 01-837-0969 Taiwan (886) 2-3761170 (886) 2-7322660 Thailand 62-2-679-6222 62-2-679-6220 United Kingdom 44-81-332-3888 44-81-332-3409 United States 1-800-386-2172 1-800-345-1518 Venezuela (582) 953.69.44 (582) 952.86.70 Compaq SMART-2DH Array Controller Installation Guide Writer: Salvo Project: Compaq SMART-2DH Array Controller Installation Guide Comments: File Name: A-FRNT.DOC Last Saved On: 4/2/98 2:14 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 1-1 Chapter 1 Option Kit Contents Figure 1-1 identifies the major components included in the SMART-2DH Controller Option Kit. 1 2 6 5 7 3 4 Figure 1-1. SMART-2DH Controller Option Kit SMART-2DH Controller Flat Connector Panel for (PN 295244-001) Rack-Mountable Servers Option Slot Connector Bracket Option Kit PN 295242-B21 Connector Panel Internal/External SCSI cable (P/N 199595-002) SCSI Cable Adapter Compaq SmartStart and Support Software CD and Storage and Options Documentation Library CD Compaq SMART-2DH Array Controller Installation Guide Writer: Salvo Project: Compaq SMART-2DH Array Controller Installation Guide Comments: 295470-002/March 1998 File Name: B-CH01.DOC Last Saved On: 3/17/98 3:58 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 1-2 Option Kit Contents SMART-2DH Controller The SMART-2DH Controller interface to the server is a Peripheral Component Interface (PCI) bus. The PCI bus is a high-performance, 32-bit bus with multiplexed address and data lines, and includes a parity signal. It provides a high-speed (up to 132 Megabytes/sec) path between the system board and the SMART-2DH Controller. The SMART-2DH Controller is a PCI Bus Master device and conforms to Rev. 2.1 of the PCI Local Bus Specification. 1 3 2 Figure 1-2. SMART-2DH Controller Major components of the SMART-2DH Controller include: Internal Wide-Ultra SCSI Port 1 connector Array Accelerator board External Wide-Ultra SCSI Port 2 connector Writer: Salvo Project: Compaq SMART-2DH Array Controller Installation Guide Comments: 295470-002/March 1998 File Name: B-CH01.DOC Last Saved On: 3/17/98 3:58 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 1-3 Internal/External SCSI Cable To connect both SMART-2DH Controller SCSI channels to external storage devices, a cable is required to bring the internal SCSI Port 1 outside the server. This internal/external cable, part number 199595-002, is identified in Figure 1-4 below. The external Wide SCSI connector is mounted in the rear panel of the server in a connector panel or option slot cover. The internal Wide SCSI connector is plugged into Port 1 on the SMART-2DH Controller option board. The use of this cable is explained in each chapter describing hardware installation in Compaq servers. DAZ1-6.EPS 1 2 Figure 1-3. Internal/External SCSI Cable Compaq SMART-2DH Array Controller Installation Guide Writer: Salvo Project: Compaq SMART-2DH Array Controller Installation Guide Comments: 295470-002/March 1998 File Name: B-CH01.DOC Last Saved On: 3/17/98 3:58 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 1-4 Option Kit Contents SCSI Cable Connectors To help identify the SCSI cables required for SMART-2DH Controller installation in the various configurations of Compaq servers, refer to the illustration below. Keep in mind these characteristics of SCSI cables: External SCSI cables have a round wire with securable connectors. s Internal SCSI cables have a flat ribbon wire with push-on connectors. s Compaq SCSI cables are keyed so they cannot be installed incorrectly. s Fast-Wide SCSI-2 and Wide-Ultra SCSI (Wide SCSI) internal ribbon s cables are physically narrower than Fast-SCSI-2 (standard SCSI) cables. External Wide-Ultra SCSI/Fast-Wide SCSI-2 Internal Wide-Ultra SCSI/Fast-Wide SCSI-2 (Wide SCSI) 68-Pin (Wide SCSI) 68-Pin Key External Fast-SCSI-2 Internal Fast-SCSI-2 (Standard SCSI) 50-Pin (Standard SCSI) 50-Pin Figure 1-4. Identifying SCSI Cable Connectors Writer: Salvo Project: Compaq SMART-2DH Array Controller Installation Guide Comments: 295470-002/March 1998 File Name: B-CH01.DOC Last Saved On: 3/17/98 3:58 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 1-5 SCSI Cabling Table 1-1 lists SCSI cables available from Compaq to allow you to connect the SMART-2DH Controller to SCSI drives in any Compaq server or Workstation. However, many other cables which are server-specific are not lasted here. Refer to the User Guide for your server or workstation model to determine complete cabling requirements and to order the cable option kit from your local Compaq Reseller or Authorized Compaq Service Provider. Table 1-1 Available SCSI Cables for Compaq Servers Server Cable Description Option Kit Cable Number Number ProSignia 300 Internal, 4-device, standard SCSI 212051-002 190158-006 ProSignia 300 Internal, 4-device, wide SCSI 189626-001 199616-002 ProSignia 500, ProLiant 800 Internal, 4-device, standard SCSI 212051-001 190158-004 ProSignia 500 Internal, 4-device, wide SCSI 189649-001 199616-004 ProSignia 500 Internal, 7-device, wide SCSI 189628-001 199616-003 All ProLiant and ProSignia Models External, 6-ft., wide to wide SCSI 212057-002 189646-002 All ProLiant and ProSignia Models External, 6-ft., wide to standard 189632-002 199629-002 SCSI All ProLiant and ProSignia Models External, 12-ft., wide to wide SCSI 212057-003 189646-003 All ProLiant and ProSignia Models External, 12-ft., wide to standard SCSI 189632-003 199629-003 ProLiant 800 Internal, 4-device, wide SCSI 296208-001 199616-005 ProLiant 2500 Internal wide SCSI Cable 300909-001 271948-002 NOTE: All internal cables ship with servers. All external cables are purchased separately. Compaq SMART-2DH Array Controller Installation Guide Writer: Salvo Project: Compaq SMART-2DH Array Controller Installation Guide Comments: 295470-002/March 1998 File Name: B-CH01.DOC Last Saved On: 3/17/98 3:58 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 1-6 Option Kit Contents Slot Connector Bracket and Connector Panel To connect both SMART-2DH Controller SCSI channels (Ports 1 and 2) to external storage devices, a slot connector bracket or a connector panel is required to bring the internal SCSI Port 1 outside the rear of the server. The bracket or panel is installed in the rear panel of the server. One end of the internal/external cable, described above, is connected to Port 1 of the controller. The other end of the cable is connected to the internal side of the connector panel or the option slot connector bracket. The bracket and the panels are included in the SMART-2DH Controller option kit or may be obtained from your local Compaq Reseller or Authorized Compaq Service Provider. SmartStart and Support Software CD The Smart Start and Support Software CD contains the software to configure the SMART-2DH Controller and to install the operating system drivers. Storage and Options Documentation Library CD The Storage and Options Documentation Library CD contains user documentation that allows the user to view, search, and print information for Compaq storage and option products. SCSI Cable Adapter To enable the use of Fast-SCSI-2 drives with the SMART-2DH Controller, an adapter is required between the controller and the drives. This adapter, part number 199617-001, is placed directly in the internal 68-pin Port 1 on the SMART-2DH Controller option board, adapting this connector to standard 50- pin Fast-SCSI-2 internal multiple-device cables. Writer: Salvo Project: Compaq SMART-2DH Array Controller Installation Guide Comments: 295470-002/March 1998 File Name: B-CH01.DOC Last Saved On: 3/17/98 3:58 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 1-7 The adapter is included in the SMART-2DH Controller option kit or may be obtained from your local Compaq Reseller or Authorized Compaq Service Provider. Compaq SMART-2DH Array Controller Installation Guide Writer: Salvo Project: Compaq SMART-2DH Array Controller Installation Guide Comments: 295470-002/March 1998 File Name: B-CH01.DOC Last Saved On: 3/17/98 3:58 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 2-1 Chapter 2 Preparing for the Installation Hardware and Software Installation Guidelines For first-time installations, the following steps must be performed in the order listed. If you will be upgrading from an existing SMART SCSI Array Controller, refer to the Compaq SMART-2DH Array Controller Reference G u i d e. Table 2-1 SMART-2DH Controller Installation Steps Step Function Go to Chapter/Guide: 1* Update the server firmware "Updating the Firmware" in this chapter 2 Hardware installation and cabling Chapters 3 - 11 of this guide 3 System Configuration Compaq SMART-2DH Array Controller Reference Guide 4 Decide on a fault tolerance method Compaq SMART-2DH Array Controller Reference Guide 5 Configure your drive arrays Compaq SMART-2DH Array Controller Reference Guide 6 Install drivers for your operating Compaq SMART-2DH Array system Controller Reference Guide * To ensure that the system will boot properly after SMART-2DH Controller installation, be sure to update the server firmware before installing the SMART-2DH Controller. Compaq SMART-2DH Array Controller Installation Guide Writer: Salvo Project: Compaq SMART-2DH Array Controller Installation Guide Comments: 295470-002/March 1998 File Name: C-CH02.DOC Last Saved On: 4/2/98 10:38 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 2-2 Preparing for the Installation Drive Considerations If you will be installing or replacing drives in your Compaq server, keep in mind the following points: Drives may be Fast-SCSI-2, Fast-Wide SCSI-2, Wide-Ultra SCSI, or a s mixture of the three in servers and storage systems supporting hot-pluggable drives. Drives should not contain termination. Compaq servers and internal s cabling provide the required termination of the SCSI bus. Compaq hard drives supported by the SMART-2DH Controller include: 1.05-GB Fast-SCSI-2 2.1-GB Fast-SCSI-2 2.1-GB Fast-Wide SCSI-2 2.1-GB Wide-Ultra SCSI 4.3-GB Fast-SCSI-2 4.3-GB Fast-Wide SCSI-2 4.3-GB Wide-Ultra SCSI 9.1-GB Wide-Ultra SCSI 9.1-GB Fast-SCSI-2 18.2-GB Wide-Ultra SCSI Drives should be the same capacity to provide the greatest storage space s efficiency when drives are grouped together into the same drive array. Except on hot-plug drives in ProLiant servers and storage systems, you must s manually set the SCSI ID on each drive to a unique value in the range of 0 to 6 for each SCSI bus. Consult the documentation that came with the drive for instructions on setting the SCSI ID. Expanding the Capacity of an Array Provided below is an overview of the procedures to expand the capacity of an array. 1. Review. Refer to the Compaq SMART-2DH Array Controller Reference Guide for information on how storage capacity may be added to an existing SMART-2DH array. Writer: Salvo Project: Compaq SMART-2DH Array Controller Installation Guide Comments: 295470-002/March 1998 File Name: C-CH02.DOC Last Saved On: 4/2/98 10:38 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 2-3 2. Back up data. Although data should not be lost during a normal capacity expansion, it is a good idea to back up all data in the array that you will be expanding. This backup may also be used to return to the original configuration if necessary. 3. Add drives. If you are using a server or storage system that does not support hot-pluggable drives, you will need to power down the server or storage system to add new drives. If you are using a server or storage system that does support hot-pluggable drives, do not power down the system or take it off-line. Simply plug the new drives into vacant bays. 4. Configure drive array. Refer to the Compaq SMART-2DH Array Controller Reference Guide for instructions on using the Compaq Array Configuration Utility to reconfigure your drive array to make use of the added capacity. If your operating system supports it, you may run the Array Configuration Utility online. 5. Restore data. If necessary restore the data you backed up in step 2. Your system will automatically create logical drives and redistribute data in the array as necessary to expand the array. Changing the Fault Tolerance Provided below is an overview of the procedures to change the fault tolerance. 1. Decide on a fault tolerance method. Refer to the Compaq SMART-2DH Array Controller Reference Guide for determining the fault tolerance method which best suits your needs. 2. Back up data. Changing the fault tolerance will destroy the data on that logical drive. Therefore you must back up all data in the logical drive that you will be changing. 3. Configure drive array. Proceed to the Compaq SMART-2DH Array Controller Reference Guide for information on reconfiguring your drive array with the new fault tolerance method. 4. Restore data. Copy the backed up data into the same logical drive. Your system will automatically redistribute the data according to the new fault tolerance. Compaq SMART-2DH Array Controller Installation Guide Writer: Salvo Project: Compaq SMART-2DH Array Controller Installation Guide Comments: 295470-002/March 1998 File Name: C-CH02.DOC Last Saved On: 4/2/98 10:38 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 2-4 Preparing for the Installation SMART-2DH Controller Installation Scenarios Subtle differences are required in the installation procedures, depending on how the SMART-2DH controller is used and depending on whether there is data (in the form of user data or in the form of an installed operating system) to be preserved. The table below shows general steps required in each of these situations. The steps must be performed in the order provided. Table 2-2 SMART-2DH Controller Installation Scenarios Controller Use Primary Controller Secondary Controller Initial use of controller - Upgrade system firmware using - Upgrade system firmware using Chapter 2 Chapter 2 and disk drives -- no - Install controller using Chapters - Install controller using Chapters existing data to be 3-11 3-10 preserved - Configure controller using the - Configure controller using the Compaq SMART-2DH Array Compaq SMART-2DH Array Controller Reference Guide Controller Reference Guide - Install operating system using - Install controller software as SmartStart or manual install described in the Compaq SMART-2DH Array Controller Reference Guide continued Writer: Salvo Project: Compaq SMART-2DH Array Controller Installation Guide Comments: 295470-002/March 1998 File Name: C-CH02.DOC Last Saved On: 4/2/98 10:38 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 2-5 SMART-2DH Controller Installation Scenarios continued Controller Use Primary Controller Secondary Controller - Backup data contained on - Backup data contained on disks Migration from non- disks connected to non-array connected to non-array controller array controller to controller - Upgrade system firmware using SMART-2DH - Upgrade system firmware using Chapter 2 Chapter 2 - Install controller software as - Install controller using described in the Compaq SMART- Chapters 3-10 2DH Array Controller Reference - Configure controller using the Guide - Install controller using Compaq SMART-2DH Array Chapters 3-10 Controller Reference Guide - Configure controller using the - Install controller software as described in the Compaq Compaq SMART-2DH Array Controller Reference Guide SMART-2DH Array Controller - Re-install operating system Reference Guide using SmartStart or manual - Restore data to SMART-2DH install since the data format since the data format between between non-arrayed non-arrayed controllers and controllers and SMART-2DH is SMART-2DH is incompatible incompatible - Restore data to SMART-2DH, being sure not to overwrite the newly installed operating system files continued Compaq SMART-2DH Array Controller Installation Guide Writer: Salvo Project: Compaq SMART-2DH Array Controller Installation Guide Comments: 295470-002/March 1998 File Name: C-CH02.DOC Last Saved On: 4/2/98 10:38 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 2-6 Preparing for the Installation SMART-2DH Controller Installation Scenarios continued Controller Use Primary Controller Secondary Controller - Backup data contained on - Backup data contained on disks Migration from disks connected to IDA/IDA-2 connected to IDA/IDA-2 array IDA/IDA-2 to SMART- controller controller 2DH - Upgrade system firmware using - Upgrade system firmware using Chapter 2 Chapter 2 - Remove IDA/IDA-2 and - Remove IDA/IDA-2 and attached attached IDE drives IDE drives - Install SMART-2DH controller - Install SMART-2DH Controller and and SCSI drives using SCSI drives using Chapters 3-10 Chapters 3-10 - Configure controller using the - Configure controller using the Compaq SMART-2DH Array Controller Reference Guide Compaq SMART-2DH Array - Re-install operating system using Controller Reference Guide SmartStart or manual install - Install controller software as - Install controller software as described in the Compaq described in the Compaq SMART-2DH Array Controller Reference Guide SMART-2DH Array Controller - Restore data to SMART-2DH Reference Guide and SCSI drives - Restore data to SMART-2DH, being sure not to overwrite the newly installed operating system files continued Writer: Salvo Project: Compaq SMART-2DH Array Controller Installation Guide Comments: 295470-002/March 1998 File Name: C-CH02.DOC Last Saved On: 4/2/98 10:38 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 2-7 SMART-2DH Controller Installation Scenarios continued Controller Use Primary Controller Secondary Controller - Backup data contained on disks Migration from - Backup data contained on connected to SMART controller as SMART to SMART- disks connected to SMART a precaution 2DH controller as a precaution - Install SMART-2DH software as - Install SMART-2DH controller described in the Compaq SMART- software using the Compaq 2DH Array Controller Reference SMART-2DH Array Controller Guide Reference Guide - Upgrade system firmware using - Upgrade system firmware using Chapter 2 Chapter 2 - Remove disks from SMART - Remove disks from SMART controller controller - Install SMART-2DH controller - Install SMART-2DH controller using the Compaq SMART-2DH using Chapters 3-10 - Re-install disks onto SMART- Array Controller Reference Guide 2DH controller. - Re-install disks onto SMART-2DH - Configure controller using the controller. - Check controller configuration Compaq SMART-2DH Array using the Compaq SMART-2DH Controller Reference Guide Array Controller Reference Guide - Install operating system using SmartStart or manual install Updating Firmware The ROMs on all Compaq servers and most Compaq options must be updated regularly. This is done by flashing the ROM using a special Compaq utility called ROMPaq, which replaces the existing contents of the ROM with another version stored in a disk file. This is a convenient way to distribute new firmware to keep Compaq products updated with the latest capabilities. Compaq SMART-2DH Array Controller Installation Guide Writer: Salvo Project: Compaq SMART-2DH Array Controller Installation Guide Comments: 295470-002/March 1998 File Name: C-CH02.DOC Last Saved On: 4/2/98 10:38 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 2-8 Preparing for the Installation There are two ROMPaq utilities: Systems ROMPaq for updating the system ROM in all Compaq servers supporting Flash ROM. Use Systems ROMPaq when installing a new SMART-2DH Controller in a Compaq server to be sure that the server can utilize all the capabilities of the SMART-2DH Controller. Options ROMPaq for updating the onboard ROM on all Compaq options that support flashing. Use Options ROMPaq when new versions of the SMART-2DH Controller firmware or SCSI drive firmware become available to take advantage of expanded capabilities. IMPORTANT: Before you install the new SMART-2DH Controller in the server, you must run Systems ROMPaq to update the system firmware. Use the instructions below to create diskettes with the latest version of Systems ROMPaq from the Compaq SmartStart and Support Software CD, which is supplied with the SMART-2DH Controller. ROMPaq Diskettes The ROMPaq utilities must be run from diskette. The latest version of the ROMPaq diskettes may be created from the Compaq SmartStart and Support Software CD that was supplied in the SMART-2DH Controller Option Kit. We recommend that you initially use this version of ROMPaq because it is the latest one that supports your new SMART-2DH Controller. Writer: Salvo Project: Compaq SMART-2DH Array Controller Installation Guide Comments: 295470-002/March 1998 File Name: C-CH02.DOC Last Saved On: 4/2/98 10:38 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 2-9 Materials Needed You will need the following items to create ROMPaq utility diskette(s): Compaq SmartStart and Support Software CD (supplied in the s SMART-2DH Array Controller Option Kit) One blank diskette (for Systems ROMPaq) or s Three or four blank diskettes (for Options ROMPaq), depending upon your server Access to a server or workstation with a bootable CD-ROM drive. This s may be the system in which you are installing the SMART-2DH Controller. Creating Diskettes To create ROMPaq diskettes: 1. Boot the server from the Compaq SmartStart and Support Software CD. 2. From the Compaq System Utilities screen, select Create Support S o f t w a r e. 3. From the Diskette Builder screen, scroll down the list and select one of the following three ROMPaq selections: Systems ROMPaq Firmware Upgrade Diskette for Compaq ProLiant Servers, Systems ROMPaq Firmware Upgrade Diskette for Compaq Systempro/XL and Compaq ProSignia Servers, or Options ROMPaq. 4. Follow the instructions on the screen to create the ROMPaq diskette(s). Compaq SMART-2DH Array Controller Installation Guide Writer: Salvo Project: Compaq SMART-2DH Array Controller Installation Guide Comments: 295470-002/March 1998 File Name: C-CH02.DOC Last Saved On: 4/2/98 10:38 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED 2-10 Preparing for the Installation Running Systems ROMPaq Systems ROMPaq is used to update the firmware in Compaq servers. The SMART-2DH Controller has enhanced drive array capabilities and many existing servers may not be able to take advantage of these capabilities without updated firmware. Since it is difficult to determine when the firmware needs to be updated, Compaq recommends that you run the latest Systems ROMPaq on all servers when installing a new SMART-2DH Controller. If you purchased your server with the SMART-2DH Controller already installed you do not need to run Systems ROMPaq at the time of server installation. CAUTION: If you are replacing an existing array controller, such as the Compaq SMART Array Controller, with the SMART-2DH Controller, the system may not boot after hardware installation. This will be true if the old array controller was the primary controller containing the boot disk. To avoid this problem when replacing an existing array controller with a SMART-2DH Controller you should run Systems ROMPaq before you make the hardware installation. This will ensure that the server will recognize the SMART-2DH Controller and not hang up on boot.
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