Second Edition (August 2000)
Part Number 139001-002
Compaq Computer Corporation
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Notice
2000 Compaq Computer Corporation.
Compaq, Compaq Insight Manager, ProLiant, ROMPaq, QVision, SmartStart, and Compaq logo
Registered U.S. Patent and Trademark Office.
SoftPaq, QuickLock, CarePaq, Compaq Care are trademarks of Compaq Information Technologies
Group, L.P.
Microsoft, MS-DOS, Windows, Windows NT, and Windows 2000 are registered trademarks of
Microsoft Corporation.
Intel, Pentium, and Xeon are trademarks of Intel Corporation.
UNIX is a trademark of The Open Group.
Other product names mentioned herein may be trademarks and/or registered trademarks of their
respective owners.
Compaq Computer Corporation shall not be liable for technical or editorial errors or omissions
contained herein. The information in this publication is subject to change without notice.
The information in this publication is subject to change without notice and is provided "AS IS"
WITHOUT WARRANTY OF ANY KIND. THE ENTIRE RISK ARISING OUT OF THE USE OF
THIS INFORMATION REMAINS WITH RECIPIENT. IN NO EVENT SHALL COMPAQ BE
LIABLE FOR ANY DIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR
OTHER DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION, DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION OR LOSS OF BUSINESS
INFORMATION), EVEN IF COMPAQ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. THE FOREGOING SHALL APPLY REGARDLESS OF THE NEGLIGENCE OR
OTHER FAULT OF EITHER PART AND REGARDLESS OF WHETHER SUCH LIABILITY
SOUNDS IN CONTRACT, NEGLIGENCE, TORT, OR ANY OTHER THEORY OF LEGAL
LIABILITY, AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY
LIMITED REMEDY.
The limited warranties for Compaq products are exclusively set forth in the documentation
accompanying such products. Nothing herein should be construed as constituting a further or additional
warranty.
Compaq ProLiant ML570 Setup and Installation Guide
Second Edition (August 2000)
Part Number 139001-002
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Contents
About This Guide
Text Conventions........................................................................................................ix
Symbols in Text...........................................................................................................x
Symbols on Equipment...............................................................................................xi
Rack Stability ............................................................................................................xii
Getting Help ............................................................................................................ xiii
Compaq Technical Support .............................................................................. xiii
Compaq Website................................................................................................xiv
Compaq Authorized Reseller.............................................................................xiv
Chapter 1
Server Features
Standard Features..................................................................................................... 1-4
Processors ......................................................................................................... 1-4
System Memory................................................................................................ 1-4
Expansion Slots ................................................................................................ 1-4
Media Bays....................................................................................................... 1-4
Keyboard .......................................................................................................... 1-5
Video ................................................................................................................ 1-5
SCSI.................................................................................................................. 1-5
System Management......................................................................................... 1-6
Upgradeable ROM............................................................................................ 1-6
Fans .................................................................................................................. 1-7
Power Supply.................................................................................................... 1-7
Warranties......................................................................................................... 1-8
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iv Compaq ProLiant ML570 Setup and Installation Guide
Server Features
continued
Management and Configuration Tools..................................................................... 1-8
Compaq SmartStart........................................................................................... 1-8
Optional Fault Tolerance .................................................................................. 1-9
Compaq Management Tools ............................................................................. 1-9
Automatic Server Recovery-2......................................................................... 1-10
Integrated Remote Console............................................................................. 1-10
Security Features.................................................................................................... 1-11
Chapter 2
Installing Hardware Options
Differences Between the Tower and Rack Model Servers....................................... 2-3
Chassis Configuration....................................................................................... 2-3
Security Provisions (Key Lock)........................................................................ 2-5
Opening the Front Bezel ................................................................................... 2-6
Non-Hot-Plug and Hot-Plug Installations ................................................................ 2-7
Non-Hot-Plug Installations ...................................................................................... 2-8
Preparing for a Non-Hot-Plug Installation........................................................ 2-8
Installing a PCI Expansion Board................................................................... 2-16
Installing the Remote Insight Lights-Out Edition ........................................... 2-20
Installing an Internal Mass Storage Device .................................................... 2-23
Installing External Mass Storage Devices....................................................... 2-28
Installing the Integrated Smart Array Controller ............................................ 2-31
Installing Additional Memory......................................................................... 2-35
Installing Additional Processors ..................................................................... 2-40
Upgrading Your Processors ............................................................................ 2-44
Hot-Plug Installations ............................................................................................ 2-47
Hot-Plug Installation of a SCSI Hard Drive ................................................... 2-47
Upgrading SCSI Hard Drives ......................................................................... 2-52
Hot-Plug Installation of a Redundant Power Supply ...................................... 2-55
Hot-Plug Installation of an Additional System Fan ........................................ 2-60
Installing an Auxiliary SCSI Cable................................................................. 2-66
Installing the Auxiliary Serial Connector ....................................................... 2-66
Removing the Electronics Drawer .................................................................. 2-68
Pre-Failure Warranty.............................................................................................. 2-71
Compaq Insight Manager Alert....................................................................... 2-71
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Contents v
Chapter 3
Installing the ProLiant ML570 Server
Preparing the ProLiant ML570 Server..................................................................... 3-1
Optimum Environment ............................................................................................ 3-3
Space Requirements ......................................................................................... 3-3
Airflow Requirements ...................................................................................... 3-3
Grounding Requirements.................................................................................. 3-4
Power Requirements......................................................................................... 3-5
Temperature Requirements............................................................................... 3-5
Installing the Rack-Mounted ProLiant ML570 Server ............................................ 3-7
Rack Warnings and Precautions ....................................................................... 3-8
Unpacking the Server ....................................................................................... 3-9
Preparing the Rack Mounting Brackets and Slide Rail Assemblies ............... 3-12
Installing the ProLiant ML570 Server into the Rack...................................... 3-25
Attaching the Cable Management Arm .......................................................... 3-29
Attaching the Optional Cable Support............................................................ 3-31
Cabling the ProLiant ML570 Server...................................................................... 3-32
Network Interface Controller Cable ............................................................... 3-33
Power Cables .................................................................................................. 3-33
Powering Up the Server......................................................................................... 3-35
Powering Down the Server .................................................................................... 3-36
Optional Installation Service ................................................................................. 3-36
Chapter 4
Cabling Guidelines
Cabling Features ...................................................................................................... 4-2
SCSI Buses ....................................................................................................... 4-2
Standard Internal SCSI Cabling........................................................................ 4-3
IDE Media and Diskette Cabling...................................................................... 4-4
Optional SCSI Configurations ................................................................................. 4-4
Determining Your Cabling Requirements ........................................................ 4-5
SCSI Hard Drive Configurations...................................................................... 4-7
Smart Array Controllers and SCSI Controllers ................................................ 4-8
Fast SCSI-2 Adapter......................................................................................... 4-9
Removable Media............................................................................................. 4-9
External SCSI Devices ................................................................................... 4-11
Maximum External Storage Cabling ..................................................................... 4-13
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vi Compaq ProLiant ML570 Setup and Installation Guide
Chapter 5
Server Configuration and Utilities
SmartStart Features .................................................................................................. 5-1
Upgrading your System ROM .......................................................................... 5-1
System Configuration Utilities.......................................................................... 5-2
Launching the SmartStart CD .................................................................................. 5-3
Launching the System Configuration Utility ........................................................... 5-6
System Configuration Utility Main Menu ............................................................... 5-7
System Configuration Menu ............................................................................. 5-8
Installing an Operating System ....................................................................... 5-15
Diagnostics and Other Utilities ....................................................................... 5-25
Exit from this Utility....................................................................................... 5-25
Integrated Management Log .................................................................................. 5-26
Multiple Ways of Viewing the Log ................................................................ 5-26
List of Events .................................................................................................. 5-29
Chapter 6
PCI Hot Plug Guidelines
PCI Hot Plug Technology ........................................................................................ 6-2
PCI Hot Plug System ........................................................................................ 6-3
PCI Hot Plug Application ................................................................................. 6-3
PCI Hot Plug Feature ........................................................................................ 6-3
PCI Hot Plug Button ......................................................................................... 6-3
PCI Hot Plug LEDs........................................................................................... 6-4
Hot-Plug Installation of a PCI Expansion Board .............................................. 6-6
PCI Hot Plug Application Support.................................................................. 6-10
Novell intraNetWare Configuration Manager Console.......................................... 6-11
Navigating the NCMCON Menus................................................................... 6-11
Performing Hot-Plug Actions ......................................................................... 6-11
Novell intraNetWare Operating System Messages......................................... 6-13
PCI Hot Plug Utility for Windows NT................................................................... 6-14
Performing Hot-Plug Actions ......................................................................... 6-14
Compaq PCI Hot Plug Utility Messages......................................................... 6-15
Appendix A
Regulatory Compliance Notices
Regulatory Compliance Identification Numbers..................................................... A-1
Federal Communications Commission Notice........................................................ A-2
Class A Equipment .......................................................................................... A-2
Class B Equipment........................................................................................... A-3
Modifications ................................................................................................... A-4
Cables .............................................................................................................. A-4
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Contents vii
Regulatory Compliance Notices
continued
Canadian Notice (Avis Canadien) ...........................................................................A-4
Class A Equipment ...........................................................................................A-4
Class B Equipment ...........................................................................................A-4
Mouse Compliance Statement .................................................................................A-4
European Union Notice ...........................................................................................A-5
Japanese Notice .......................................................................................................A-5
Taiwanese Notice.....................................................................................................A-5
Laser Devices...........................................................................................................A-6
Laser Safety Warnings......................................................................................A-6
Compliance with CDRH Regulations...............................................................A-6
Compliance with International Regulations......................................................A-6
Laser Product Label..........................................................................................A-7
Laser Information .............................................................................................A-7
Battery Replacement Notice ....................................................................................A-7
Power Cords ............................................................................................................A-8
Appendix B
Electrostatic Discharge
Preventing Electrostatic Damage.............................................................................B-1
Grounding Methods ................................................................................................. B-2
Appendix C
LED Indicators
Front Panel LED Indicators ..................................................................................... C-1
Hot-Plug SCSI Hard Drive LED Indicators.............................................................C-2
Hot-Plug Fan LED Indicators .................................................................................. C-5
Front Panel Fan LED........................................................................................C-6
Hot-Plug Fan LED............................................................................................C-7
Power Supply LED Indicators ................................................................................. C-8
Front Panel Power Supply LED ....................................................................... C-8
Hot-Plug Power Supply LED Indicators .......................................................... C-9
RJ-45 Network Connector LED Indicators............................................................C-10
PCI Hot Plug LED Indicators ................................................................................ C-11
Appendix D
Installing a New Battery
Peripheral Board Battery Replacement....................................................................D-1
Index
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About This Guide
This guide is designed to be used as step-by-step instructions for installation
and as a reference for operation, troubleshooting, and future upgrades.
WARNING: There is a risk of personal injury from hazardous energy levels. The
installation of options and routine maintenance and service of this product shall
be performed by individuals who are knowledgeable about the procedures,
precautions, and hazards associated with equipment containing hazardous
energy circuits.
Text Conventions
This document uses the following conventions to distinguish elements of text:
Keys Keys appear in boldface. A plus sign (+) between
two keys indicates that they should be pressed
simultaneously.
USER INPUT User input appears in a different typeface and in
uppercase.
FILENAMES File names appear in uppercase italics.
Menu Options, These elements appear in initial capital letters.
Command Names,
Dialog Box Names
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x Compaq ProLiant ML570 Setup and Installation Guide
COMMANDS, These elements appear in uppercase.
DIRECTORY NAMES,
and DRIVE NAMES
Type When you are instructed to type information, type
the information without pressing Enter.
Enter When you are instructed to enter information, type
the information and then press Enter.
Symbols in Text
These symbols may be found in the text of this guide. They have the following
meanings.
WARNING: Text set off in this manner indicates that failure to follow directions
in the warning could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions
could result in damage to equipment or loss of information.
IMPORTANT: Text set off in this manner presents clarifying information or specific
instructions.
NOTE: Text set off in this manner presents commentary, sidelights, or interesting points
of information.
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About This Guide xi
Symbols on Equipment
These symbols may be located on equipment in areas where hazardous
conditions may exist.
This symbol in conjunction with any of the following symbols indicates the
presence of a potential hazard. The potential for injury exists if warnings
are not observed. Consult your documentation for specific details.
This symbol indicates the presence of hazardous energy circuits or
electric shock hazards. Refer all servicing to qualified personnel.
WARNING: To reduce the risk of injury from electric shock hazards, do
not open this enclosure. Refer all maintenance, upgrades, and
servicing to qualified personnel.
This symbol indicates the presence of electric shock hazards. The area
contains no user or field serviceable parts. Do not open for any reason.
WARNING: To reduce the risk of injury from electric shock hazards,
do not open this enclosure.
This symbol on an RJ-45 receptacle indicates a Network Interface
Connection.
WARNING: To reduce the risk of electric shock, fire, or damage to the
equipment, do not plug telephone or telecommunications connectors
into this receptacle.
This symbol indicates the presence of a hot surface or hot component.
If this surface is contacted, the potential for injury exists.
WARNING: To reduce the risk of injury from a hot component, allow
the surface to cool before touching.
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xii Compaq ProLiant ML570 Setup and Installation Guide
These symbols on power supplies or systems indicate the
equipment is supplied by multiple sources of power.
WARNING: To reduce the risk of injury from electric shock,
remove all power cords to completely disconnect power from
the system.
This symbol indicates that the component exceeds the
recommended weight for one individual to handle safely.
62 kg WARNING: To reduce the risk of personal injury or damage to the
equipment, observe local occupational health and safety
137 lb
requirements and guidelines for manual material handling.
Rack Stability
WARNING: To reduce the risk of personal injury or damage to the equipment,
be sure that:
I The leveling jacks are extended to the floor.
I The full weight of the rack rests on the leveling jacks.
I The stabilizing feet are attached to the rack if it is a single rack
installations.
I The racks are coupled together in multiple rack installations.
I A rack may become unstable if more than one component is extended for
any reason. Extend only one component at a time.
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About This Guide xiii
Getting Help
If you have a problem and have exhausted the information in this guide, you
can get further information and other help in the following locations.
Compaq Technical Support
In North America, call the Compaq Technical Phone Support Center at
1
1-800-OK-COMPAQ . This service is available 24 hours a day, 7 days a week.
Outside North America, call the nearest Compaq Technical Support Phone
Center. Telephone numbers for world wide Technical Support Centers are
listed on the Compaq website. Access the Compaq website by logging on to
the Internet at:
http://www.compaq.com
Be sure to have the following information available before you call Compaq:
I Technical support registration number (if applicable)
I Product serial numbers
I Product model names and numbers
I Applicable error messages
I Add-on boards or hardware
I Third-party hardware or software
I Operating system type and revision level
I Detailed, specific questions
1
For continuous quality improvement, calls may be recorded or monitored.
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xiv Compaq ProLiant ML570 Setup and Installation Guide
Compaq Website
The Compaq website has information on this product as well as the latest
drivers and Flash ROM images. You can access the Compaq website by
logging on to the Internet at:
http://www.compaq.com
Compaq Authorized Reseller
For the name of your nearest Compaq authorized reseller:
I In the United States, call 1-800-345-1518.
I In Canada, call 1-800-263-5868.
I Elsewhere, see the Compaq website for locations and telephone
numbers.
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1
Chapter
Server Features
Compaq ProLiant ML570 servers deliver state-of-the-art reliability,
including Intel Pentium III Xeon processor technology, expanded storage
capacity, three PCI buses, and advanced high-availability features. In addition,
ProLiant ML570 servers provide support for redundant hot-plug power
supplies and support for hot-plug Wide Ultra2 SCSI and Ultra3 SCSI hard
drives.
Performance is maximized with up to four Pentium III Xeon processors;
PC 100 ECC SDRAM memory; two 64-bit 66-MHz PCI Hot Plug expansion
slots, two 64-bit 33-MHz PCI Hot Plug expansion slots, one 64-bit 33-MHz
PCI expansion slot (populated), and one 32-bit 33-MHz PCI expansion slot;
and a 10/100 Autosensing Ethernet Network Integrated Controller (NIC).
Input/output performance is enhanced by features such as support for Wide
Ultra2 SCSI and Ultra3 SCSI hard drives.
ProLiant ML570 features include:
I Hot-plug PCI slots
I Hot-plug fans
I Hot-plug power supplies
I ECC SDRAM memory modules
I RJ-45 Network Interface Controller (NIC) card
I Compaq Insight Manager
I Compaq Pre-Failure Warranty on all Compaq hard drives, processors,
and memory
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1-2 Compaq ProLiant ML570 Setup and Installation Guide
The server offers management and configuration tools that are important to
high availability:
I Compaq SmartStart
I Disk Drive Fault Tolerance
I Compaq Insight Manager
I Compaq Automatic Server Recovery-2 (ASR-2)
I Compaq Integrated Management Log (IML)
I Compaq Remote Insight Manager
I Pre-Failure Warranty on hard drives, processors, and memory
ProLiant ML570 servers also features support for enhanced security and
availability:
I Optional hot-plug Wide Ultra2 SCSI or Ultra3 SCSI hard drives
I Optional redundant hot-plug power supplies
I Optional redundant hot-plug fans
I Optional redundant integrated processor modules
I Optional Remote Insight Lights-Out Edition
I Optional Compaq Integrated Smart Array Controller
IMPORTANT: The optional Integrated Smart Array Controller supports management of
internal SCSI hard drives and external tape drives only.
Serviceability features include the following items:
I Modular system board design that reduces service and maintenance time
I Component commonality with other ProLiant servers that reduces
inventory costs for spare parts
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Server Features 1-3
Figure 1-1. Compaq ProLiant ML570 tower model server
Figure 1-2. Compaq ProLiant ML570 rack model server
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1-4 Compaq ProLiant ML570 Setup and Installation Guide
Standard Features
The following features are standard on all Compaq ProLiant ML570 models,
unless otherwise noted.
Processors
The ProLiant ML570 server supports up to four Intel Pentium III Xeon
processors.
System Memory
I 512 MB of standard ECC SDRAM
I Support for up to 16 DIMM sockets
Expansion Slots
Six PCI expansion slots:
I Two 64-bit, 66-MHz PCI Hot Plug slots
I Two 64-bit, 33-MHz PCI Hot Plug slots
I One 64-bit, 33-MHz PCI slot (populated)
I One 32-bit, 33-MHz PCI slot
The ProLiant ML570 server also ships standard with one serial connector, one
parallel connector, and support for an auxiliary serial port.
Media Bays
Internal Hot-Plug Drive Bays
The standard configuration for installing internal hard drives in a Compaq
ProLiant ML570 server comprises 12 one-inch hot-plug Wide Ultra2 SCSI and
Ultra3 SCSI drives in two six-bay drive cages with a SCSI backplane.
For further information about media bay configurations, see Chapter 2,
"Installing Hardware Options."
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Server Features 1-5
Fixed Internal Media Drive Bays
The Compaq ProLiant ML570 server supports two preinstalled media bays:
I IDE CD-ROM drive
I 3.5-inch 1.44-MB diskette drive
Removable Media Bays
The Compaq ProLiant ML570 server has two available bays for optional
removable media devices such as Digital Linear Tape (DLT) drives.
Keyboard
The hot-plug keyboard connector supports any standard keyboard that installs
without powering down the system.
Video
The Compaq ProLiant ML570 server delivers the following video capabilities:
I Integrated ATI Rage IIC Video Controller with maximum resolution of
1280 1024, 16-bit color, noninterlaced
I 4-MB video SDRAM standard
I Support for SVGA, VGA, and EGA graphics resolution
SCSI
The Compaq ProLiant ML570 server provides a Dual Channel Integrated
Wide Ultra2 SCSI Controller and Ultra3 SCSI backplane
To determine the optional controller boards currently supported for controller
duplexing or expanding storage capacity, see Chapter 4, "Cabling Guidelines,"
or refer to the Compaq website:
http://www.compaq.com
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1-6 Compaq ProLiant ML570 Setup and Installation Guide
System Management
The following utilities and features provide efficient system management:
I The Server Parameter Tracking utility provides timely information on
the server environment and subsystem by using a combination of
hardware, firmware, and industry-standard management software. This
information includes the following items:
G Fault status
G Performance status
G Configuration status
I The Server Fault Tolerance feature provides many error-correction fault-
tolerance options for the disk subsystem and the memory system.
I The Rapid Recovery Services feature provides fast identification and
resolution of complex faults. Highlights of this integrated server
management feature include the following items:
G Integrated Management Log (IML)
G Automatic Server Recovery-2 (ASR-2)
G Integrated Remote Console (IRC)
I The IML, which provides a detailed log of key system events, can be
accessed several ways:
G Compaq Insight Manager
G Remote Insight Board
G Survey Utility
G IML Management Utility
Upgradeable ROM
Compaq ProLiant ML570 servers feature a ROM that is fully upgradeable
through the ROMPaq Utility.
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Server Features 1-7
Fans
ProLiant ML570 servers support redundant hot-plug system fans. If the
primary fan fails, the ProLiant ML570 server generates a system alert and
commands the secondary (or redundant) fan to function automatically. The
redundant hot-plug system fan protects the various server components from
overheating, provides rapid serviceability, and minimizes the risk of system
interruption.
I Standard: Two CPU fans and three SCSI drive fans
I Optional: Two CPU redundant fans
Power Supply
ProLiant ML570 servers support one redundant hot-plug power supply
alongside its two standard power supplies. Standard and redundant power
supplies run simultaneously under normal operating conditions. The redundant
hot-plug power supply ensures the delivery of standard electricity to the
server, provides rapid serviceability, and minimizes the risk of system
interruption.
In case of a loss of redundancy, an alert will notify the system administrator of
the failure. The failure will not cause any loss of power and the redundant unit
can be replaced without having to power down the server or save system data.
I Standard: Two hot-plug 450-W power supplies
I Optional: One hot-plug 450-W redundant power supply
NOTE: ProLiant ML570 requires two power supplies. To achieve redundancy, add one
extra hot-plug power supply for a total of three power supplies.
Hot-plug power supplies also have advanced features that ease operation:
I Auto Line Sensing capability eliminates the need for a switch to select
the appropriate line voltage.
I Power Down Manager ensures that the ProLiant ML570 server
deactivates in a manner that safeguards data and system integrity.
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1-8 Compaq ProLiant ML570 Setup and Installation Guide
Warranties
For no additional cost, the Compaq ProLiant ML570 server comes with the
following standard warranties, should you choose to accept them:
I Three-Year Parts, Labor, and On-Site Limited Warranty
I Next Business Day Warranty
I Pre-Failure Warranty on processors, memory, hard drives, and
power supplies
I Global Warranty
For additional service and support offerings, visit the Compaq website:
http://www.compaq.com
Management and Configuration Tools
Compaq offers the following set of features and optional tools to help you
optimize the management and configuration of your ProLiant ML570 server:
I Compaq SmartStart
I Optional Fault Tolerance
I Compaq Management Tools
G Compaq Insight Manager
G Compaq Web-Based Management
I Automatic Server Recovery-2 (ASR-2)
I Integrated Management Log (IML)
I Integrated Remote Console (IRC)
Compaq SmartStart
To maximize dependability, Compaq provides the SmartStart utility to
optimize the configuration of the major operating system software on your
ProLiant ML570 server. For further information about intelligently
configuring your ProLiant ML570 server, see Chapter 5, "Server
Configuration and Utilities."
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Server Features 1-9
Optional Fault Tolerance
As an option, disk drive fault tolerance for Compaq servers is addressed in
detail within the Compaq Server Online Reference Guide on the
Documentation CD. ProLiant ML570 servers support the following Redundant
Array of Inexpensive Disks (RAID) types.
I RAID 0data striping
I RAID 1mirroring
I RAID 0+1data striping and mirroring
I RAID 5distributed data guarding
IMPORTANT: The Integrated Smart Array Controller supports management of internal
SCSI hard drives and external tape drives only.
Refer to the Compaq Integrated Smart Array Controller User Guide on your
Documentation CD for additional information.
Compaq Management Tools
Compaq Insight Manager
Compaq Insight Manager is an application for easily managing network
desktops and servers. Compaq Insight Manager delivers intelligent monitoring
and alerting, as well as visual control of your Compaq servers and desktops. In
the unlikely event of a hardware failure, Compaq Insight Manager also
provides a full complement of remote maintenance and control facilities.
Compaq Insight Manager is an easy-to-use, intuitive software utility for
collecting server information that the program then uses to perform the
following functions:
I Send fault condition alerts to a predetermined destination
I Monitor fault conditions and server performance
I Control server security and configuration
I Remotely control servers
I Initiate rapid recovery services
In Compaq servers, each hardware subsystem (for example, the disk storage,
system memory, and system processor subsystems) has a robust set of
management capabilities. Compaq Full-Spectrum Fault Management prevents
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1-10 Compaq ProLiant ML570 Setup and Installation Guide
faults before they happen, keeps the system up and running in the unlikely
event of a failure, and delivers rapid server recovery to normal operation after
a fault. For more information, see Chapter 5, "Server Configuration and
Utilities."
Compaq Web-Based Management
Compaq Web-Based Management allows you to access your managed Device
List and the Compaq Insight Manager Alarm Log with a Web browser, either
locally at the management console or from another machine. If you have
devices that are running Compaq Insight Manager Agents v4.x, you can also
view the device data using a browser.
Two buttons on Compaq Insight Manager's button bar enable remote
diagnosis of your server. One button launches your browser with the Device
List displayed, and the other button launches your browser with the Alarm Log
displayed.
For Web-enabled devices (that is, devices that are running Compaq Insight
Management Agents), a task in the Task List for viewing Web data is also
displayed. Right-click on the device in the Compaq Insight Manager Device
List to display a device-specific menu and open the Task List, or directly
select View Web Data. Selecting the View Web Data task launches the
browser and displays the data for that device.
Automatic Server Recovery-2
In the unlikely event of a critical system failure, Automatic Server Recovery-2
(ASR-2) allows you to restart the server and page a designated system
administrator. For more information, visit the Compaq website:
http://www.compaq.com
Integrated Remote Console
With an optional supported modem installed on the Compaq ProLiant ML570
server, you can perform a wide range of configuration activities with the
standard Integrated Remote Console (IRC). Some IRC features include the
following:
I Accessibility via an ANSI terminal
I Operation that is independent of the operating system
I Remote server reboot
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Server Features 1-11
I Access to system configuration
I Out-of-band communication with dedicated management modem
installed in the server
For more information about the IRC, refer to the Integrated Remote Console
User Guide shipped with the server.
Security Features
To safeguard the integrity of data stored on or managed by your
ProLiant ML570 server, Compaq provides the following security features:
I Power-on password
I Administrator password
I Network server mode
I QuickLock
I Diskette drive control
I Diskette write control
I Diskette boot control
I Serial/parallel interface control
I NVRAM invalidate
For detailed information about security features, refer to the Compaq website:
http://www.compaq.com
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2
Chapter
Installing Hardware Options
For complete installation instructions for hardware options, refer to the
installation instructions shipped with each option kit you wish to install. Refer
to the following items for an illustrated guide to installing Compaq option
upgrades:
I The hardware installation and configuration poster shipped with your
server
I The labels attached to the inside of the system unit access panel
If you have any problems, contact your Compaq authorized reseller.
Compaq has equipped the ProLiant ML570 server chassis with an electronics
drawer to facilitate the installation of hardware upgrades, particularly
accessing the SCSI drive fans and internal SCSI cabling. Most hardware
options are installed onto the system board, the memory board, the peripheral
board, or in the drive bay area.
To streamline the installation process, read the installation instructions for all
of the hardware options and identify similar steps before installing the
hardware options.
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2-2 Compaq ProLiant ML570 Setup and Installation Guide
WARNINGS: To reduce the risk of personal injury or damage to the equipment:
I Heed all warnings and cautions throughout the installation instructions.
I Allow internal system components to cool before touching any surfaces.
I Ensure that the power to the server is turned off and that all the power
cords are disconnected.
I Allow only qualified service personnelthose trained to work with
products capable of producing hazardous energy levelsto install options,
except when installing power supplies or hard drives.
CAUTION: To prevent electrostatic discharge from damaging electronic
components, always ensure proper grounding before beginning any installation
procedure. For more information, see Appendix B, "Electrostatic Discharge."
Use the table below to determine how to gain access to internal server
components.
Table 2-1
Gaining Access to Internal Components
Component Access Instructions
Back of drive bays Open the front bezel* and remove the access panel.
Expansion I/O slots Open the front bezel* and remove the access panel.
Electronics boards Open the front bezel* and remove the access panel.
Front of media drive bays Open the front bezel*.
Internal SCSI cables Open the front bezel*, remove the access panel, and
pull out the electronics drawer.
Internal SCSI connectors Open the front bezel*, remove the access panel, and
(ports 1 & 2) pull out the electronics drawer.
Memory Open the front bezel* and remove the access panel.
Additional processors Open the front bezel* and remove the access panel.
Switches for processor Open the front bezel* and remove the access panel.
components
Note: *Procedural step not required for the rack model.
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Installing Hardware Options 2-3
Differences Between the Tower and Rack
Model Servers
The tower model can be mounted in a rack by using the Tower-to-Rack
Conversion Option Kit.
Chassis Configuration
The primary difference between the Compaq ProLiant ML570 tower and rack
models is the chassis configuration. The tower model also has casters on the
bottom of the server and a front bezel to cover the server chassis. This chapter
illustrates only the rack model of the server for most of the hardware
installation procedures.
1
2
3
4
5
Figure 2-1. Front view of the tower model (left) with the front bezel removed
and front view of the rack model (right)
Table 2-2
Front Chassis Components
Item Component
Access panel
Hot-plug door
Front panel LED indicators
Removable media area
Wide Ultra2 SCSI and Ultra3 SCSI drive cages
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2-4 Compaq ProLiant ML570 Setup and Installation Guide
2
1 3
Figure 2-2. Rear view of the rack model
Table 2-3
Rear Chassis Components
Item Component
Electronics drawer
External VHDC SCSI connector
Expansion slots
Note: These features pertain directly to the hardware options in this
chapter. For a more detailed description of the connectors and interfaces
designed into the ProLiant ML570 server, see Chapter 4, "Cabling
Guidelines," of this document.
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Installing Hardware Options 2-5
Security Provisions (Key Lock)
Compaq has equipped the tower model with one key lock for the front bezel.
To secure the tower chassis and lock the bezel, close the front bezel and
turn the key lock .
2
1
Figure 2-3. Securing the front bezel with the key lock
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2-6 Compaq ProLiant ML570 Setup and Installation Guide
Opening the Front Bezel
NOTE: This procedure applies only to tower models.
To open the front bezel of the tower model:
1. If the doors are locked, turn the key lock to release.
2. Swing the front bezel (front door) open .
1
2
Figure 2-4. Opening the front bezel on the tower model
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Installing Hardware Options 2-7
Non-Hot-Plug and Hot-Plug Installations
The installation instructions in this chapter are grouped into two categories:
I Non-Hot-Plug InstallationsYou must shut down all power to the
server when installing options, upgrades, or replacements in the
following areas:
G System board for processors
G Memory board for DIMM memory
G Peripheral board for the Integrated Smart Array Controller
G Expansion slots for PCI expansion boards
G Removable media drive
G SCSI drive cage
G Drive fans
G External storage devices
I Hot-Plug InstallationsYou can leave your server powered on when
installing options, upgrades, or replacements in the following areas:
G Hot-plug Wide Ultra2 SCSI and Ultra3 SCSI drive cages
G Hot-plug power supply slots
G Hot-plug system fan slots
G Hot-plug expansion slots
NOTE: This chapter illustrates only the rack model of the server for most of the
installation procedures.
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2-8 Compaq ProLiant ML570 Setup and Installation Guide
Non-Hot-Plug Installations
The installation procedures in this section provide the necessary steps for
installing the following devices:
I A PCI Expansion Board
I The Remote Insight Lights-Out Edition
I The Auxiliary Serial Connector
I An internal mass storage device such as a full-height Digital Linear
Tape (DLT) drive
I External mass storage devices
I The Integrated Smart Array Controller
I Additional memory
I Additional processors
I Upgraded processors
Preparing for a Non-Hot-Plug Installation
You should become familiar with the major electronics boards associated with
the installation of various hardware options.
I System board
I Memory board
I Peripheral board
To properly install components onto any of these boards, you must perform
the following procedures.
I Power down the server.
I Remove the access panel.
I Locate the board.
IMPORTANT: Board removal is necessary only for operations pertaining to the memory
and peripheral boards.
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Installing Hardware Options 2-9
Powering Down the Server
CAUTION: Do not operate the Compaq ProLiant ML570 server without the
access panel in place. Removing the access panel while the system is running
causes the server to shut down.
Use the following procedure to power down the server:
1. Back up the server data.
2. Shut down the operating system as directed in the operating system
instructions.
3. If the server is on, set the power switch to standby.
WARNING: The system power in the Compaq ProLiant ML570 server does not
completely shut off from the front panel Power On/Standby switch. Moving the
switch from on to standby leaves some portions of the power supply and some
internal circuitry active. To shut off all power to the system, move the switch to
standby and disconnect all power cords from the server.
4. Verify that the first system LED on the front panel (located nearest the
Power On/Standby switch) turns amber for off and that all fans stop
spinning.
5. Disconnect all power cords.
WARNING: The system power in the Compaq ProLiant ML570 server does not
completely shut off from the front panel Power On/Standby switch. Moving the
switch from on to standby leaves some portions of the power supply and some
internal circuitry active. To shut off all power to the system, move the switch to
standby and disconnect all power cords from the server.
6. Disconnect any other external equipment connected to the server.
7. For the tower model, follow the procedure for "Opening the Front
Bezel" earlier in this chapter.
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2-10 Compaq ProLiant ML570 Setup and Installation Guide
Removing the Access Panel
NOTE: Each of these screws is keyed for a Torx T-15 screwdriver.
1. Loosen the front panel thumbscrews to release the server from the
rack.
2. Pull the server out from the rack to the locked position.
3. Loosen the screws located on the front panel of the server.
4. Slide the access panel 0.5 inch (1.5 cm) toward the rear of the unit.
5. Lift and remove the access panel .
3
1
2 1
2
2
Figure 2-5. Removing the access panel (rack server)
6. Turn the access panel over to locate the hood labels. These labels
provide information for installing and configuring drives, installing
memory, and installing additional processors.
7. Set the panel aside and use the label to locate components inside the
chassis.
8. For the tower model, lock the casters at the base of the server, and
gently tilt the server onto the side opposite the access panel to facilitate
access to internal components.
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Installing Hardware Options 2-11
Removing the Electronics Drawer
The electronics drawer provides access to the internal components and
connectors associated with the SCSI backplane. You can slide the electronics
drawer out from the rear of the server to access the following items:
I SCSI drive fans
I SCSI hot-plug drive backplane
I SCSI hot-plug drive connectors
I System board and related components
I Removable media connectors
Use the following procedure to slide out the electronics drawer:
1. Release the locking latch .
2. Pull or slide the electronics drawer back until it catches.
3. If you must pull the drawer out completely, perform the following
additional steps:
a. Power down the server, unplug the power supplies, and remove the
access panel as described earlier in this chapter.
CAUTION: Peripheral board cables must be disconnected from the SCSI
backplane area if the electronics drawer is to be fully removed.
b. Disconnect all cables connecting the SCSI backplane and the
electronics drawer, such as the point-to-point SCSI cables from the
two hard drive cages and any cable connected to an internal DLT.
For more detailed information, see Chapter 4, "Cabling Guidelines,"
of this document.
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2-12 Compaq ProLiant ML570 Setup and Installation Guide
c. Press the drawer release latches inward and continue sliding out
the electronics drawer until it is completely free of the server chassis.
3
3
3
1
2
Figure 2-6. Sliding out the electronics drawer, rear view
4. Reverse this procedure to replace the electronics drawer.
Identifying the System Board Features
Hardware options directly configured to the system board are the following:
I Expansion boards
I Additional processors
I Processors of upgraded frequency
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Installing Hardware Options 2-13
For detailed instructions on accessing the system board and installing these
options, see the appropriate subsections later in this chapter.
9 12
11
10 13
1
2
3
5 4
7 6
8
Figure 2-7. Compaq ProLiant ML570 system board features
Table 2-4
Relevant System Board Components
Item Component Item Component
Remote Insight Lights-Out
Memory board slot Edition virtual power
connector
PCI 64-bit, 33-MHz expansion
Processor sockets slots (populated by NIC)
-
(slot 1)
PCI Hot Plug 64-bit, 33-MHz
Peripheral board slot ,
expansion slots (slots 2 and 3)
PCI 32-bit, 33-MHz PCI Hot Plug 64-bit, 66-MHz
,
expansion slot (slot 6) expansion slots (slots 4 and 5)
The Compaq ProLiant ML570 server features an electronic configuration in
which the peripheral device controllers and system memory modules are
contained on separate boardsthe memory board and the peripheral board,
respectively.
Installing hardware options onto these boards requires disconnecting them
from the system board and removing them from the electronics drawer.
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2-14 Compaq ProLiant ML570 Setup and Installation Guide
Identifying the Memory Board Components
The Compaq ProLiant ML570 standard memory board has slots for 16
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